Business Details
49 Years
experience
Professional Carpet Cleaning Australia Wide
Founded in 1977, Chem-Dry Australia has established itself as the world's leading carpet, rug, and upholstery cleaning service, operating across New South Wales, Australian Capital Territory, Victoria, Tasmania, South Australia, Western Australia, and Queensland. Our proprietary Hot Carbonating Extraction process utilises 80% less water than traditional steam cleaning, ensuring carpets dry within 1-4 hours and reducing mould risks. We prioritise health and safety through our non-toxic, green-certified cleaning solution, The Natural, which contains no soaps, detergents, or fragrances. With over 3,500 global locations, our locally-owned franchises deliver consistent, high-quality service backed by decades of industry innovation. Our commitment to customer satisfaction is demonstrated through our satisfaction guarantee and revolutionary Pet Urine Removal Treatment (P.U.R.T.).As an award-winning franchise ranked #1 by Entrepreneur Magazine for 27 consecutive years, we combine cutting-edge technology with environmentally-friendly practices. Our technicians handle both residential and commercial projects, from single rooms to large-scale national accounts, ensuring minimal disruption to daily operations. We extend carpet longevity through deep-cleaning carbonation that lifts dirt without leaving sticky residues. Our services cater to diverse needs, including mattress restoration, leather furniture care, and specialty stain removal, all while maintaining strict E-E-A-T principles.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Mattress Cleaning
Leather Furniture Cleaning
Pet Urine Removal
Commercial Cleaning
Specialty Stain Removal
Tile & Grout Cleaning
Details
- Year established: 1977
Highlights and features
- Our carbonation process uses 80% less water than steam cleaning
- Carpets dry in 1-4 hours instead of 1-2 days
- Non-toxic, green-certified cleaning solutions safe for families
- Backed by 27 consecutive years as Entrepreneur Magazine's #1 carpet cleaner
- Revolutionary P.U.R.T. eliminates pet urine odours permanently
What people say
Very Impressed
Highly Recommend
Very Reasonably Priced
Honest and Reliable
Fantastic job
Services
Carpet Cleaning
Our patented carbonation process lifts deep-seated dirt from carpet fibres using 80% less water than steam cleaning. The Natural solution safely removes allergens and bacteria while preserving carpet warranties. Faster drying times of 1-4 hours allow immediate use of treated areas, making it ideal for homes with children and pets.
Pet Urine Removal
P.U.R.T. technology breaks down urine crystals at a molecular level, permanently eliminating odours rather than masking them. Our technicians locate hidden contamination zones using blacklight inspection before applying enzymatic treatments that prevent recurring stains and smells in carpets and upholstery.
Upholstery Cleaning
Hot Carbonating Extraction gently cleans delicate upholstery fabrics while removing embedded allergens and bacteria. The low-moisture method prevents water damage to cushioning materials and maintains fabric integrity. Ideal for couches, chairs, and automotive interiors in both residential and commercial settings.
Commercial Cleaning
Nationwide network handles multi-site maintenance for offices, hotels, and retail chains. Scheduled cleaning minimises business disruption with rapid drying times. Customised plans protect commercial carpet investments while meeting health and safety regulations across Australia's major cities and regional areas.
Rug Cleaning
Specialised equipment cleans delicate fibres of Persian, Oriental, and synthetic rugs without colour bleeding. The process removes embedded particulates that cause abrasion while preserving rug texture and sheen. Technicians use pH-balanced solutions suitable for both natural and man-made rug materials.
Questions
What makes Chem-Dry's cleaning method different?
Our carbonation-based process uses 80% less water than steam cleaning, dries faster, and avoids sticky residues that attract dirt. The Natural solution contains no harsh chemicals, making it safer for families and pets.
How long does carpet cleaning take?
Most homes complete within 2-4 hours. Drying times range from 1-4 hours depending on humidity and airflow, compared to 1-2 days required by traditional steam cleaning methods.
Are your pet odour treatments effective?
P.U.R.T. permanently eliminates urine odours by breaking down crystals at a molecular level. Multiple customers confirm complete odour removal even after failed attempts with other cleaning methods.
Do you service commercial properties?
Yes, we handle businesses of all sizes from single offices to national chains. Our rapid drying process minimises operational disruption while maintaining professional standards across Australia.
What areas do you service in Australia?
We operate nationwide across New South Wales, Australian Capital Territory, Victoria, Tasmania, South Australia, Western Australia, and Queensland with locally-owned franchises ensuring consistent service quality.
Reviews (6)
Kathy Zimmer
Jan 09, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Darrel, Matt and Don were very professional and knowledgeable about cleaning our hardwood floors. Danielle confirmed the appointment, staff was punctual and finished in the reasonable amount of time. Very happy with the results, would recommend, and use again.
Darrel, Matt and Don were very professional and knowledgeable about cleaning our hardwood floors. Danielle confirmed the appointment, staff was punctual and finished in the reasonable amount of time. Very happy with the results, would recommend, and use again.
Karan Puri
Dec 17, 2021
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They answered the phone quickly and promptly and got an appointment scheduled fairly quickly. The technician communicated their time of arrival and showed up on as expected. Thats why the 2 stars. The problem is, I specifically had called in about stains and spots on my carpet left by a tenant that i needed addressed. The technician didnt have an opinion on whether they might come out. The cleaning was done in about 45 minutes and I was told the stains did not come out. When I asked them to show me what they had done to try and get the stains addressed, the answer was basic pre-treating. When
Judith Akey
Oct 15, 2021
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I called Chem dry and had never used them before. The operator said the team would be able to remove the stains on my carpet. The team came and I showed them the stains and offered resolve which I knew would remove them. I left them to work and went to another room. They called me back to inspect the carpet. The carpet had been cleaned but none of the stains were removed. Again I offered resolve to remove the stains. The team said they would have to hand scrub to remove the stains. I reminded them that this was the reason they were hired. The team told me this would cost more. I ended up paying
Ashley Reckdenwald
Sep 21, 2021
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This is the first time Ive used ChemDry Express and I was very pleased- easy to schedule, good follow up, fair pricing, and my carpets look great and are drying quickly! The serviceman was here for a solid 2 hours. A lot of care was taken to make sure the carpets were their cleanest. He even had me take a look in each room before he left to ensure he didnt overlook anything. I am very happy with this company and their services!
Dawn Holubiak
Jul 26, 2021
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I have used Chem Dry in the past and they always do a terrific job. I was just as pleased this time as well. The
carpets and the stairs look great. They are professionals
and their staff is punctual, efficient and very nice. I wouldnt use anyone else.
carpets and the stairs look great. They are professionals
and their staff is punctual, efficient and very nice. I wouldnt use anyone else.
Deborah Hoven
Jul 15, 2021
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The service person was efficient and friendly. He arrived early, and clearly explained what he planned to do. He gave extra attention to some stains in the carpet, noticing ones that we hadn't. When completed, he also gave us information on other services Chem-Dry provided without a hard sell. We would happily recommend Chem-Dry to friends and will use them in the future.
