Business Details
10 Years
experience
Emergency
services
Your Trusted Property Management Experts in Geelong
Fresh Property Management Group is a dedicated property management company serving Geelong and surrounding areas. Established in 2016, our team brings over 45 years of combined experience in residential rentals and student accommodation. We specialise in providing landlords and tenants with a streamlined, stress-free experience through proactive communication and advanced industry practices. Our services include property marketing, tenant screening, maintenance coordination, and rent collection, all delivered with a commitment to transparency and efficiency. We prioritise local market knowledge and maintain rigorous compliance with property laws to protect our clients' investments.Our team of certified professionals ensures every property is managed with the same care as if it were our own, offering 24/7 emergency support for urgent maintenance issues. With a focus on minimising vacancy rates and maximising rental returns, we utilise cutting-edge technology for electronic lease signing and real-time reporting. Our reputation for exceptional service is reflected in testimonials from satisfied clients who value our responsiveness and dedication. We pride ourselves on being a single point of contact for landlords, ensuring consistent and reliable property management solutions tailored to individual needs.
Services
Property Management
Tenant Services
Rental Applications
Maintenance Requests
Vacancy Management
Details
- Year established: 2016
Highlights and features
- We offer a single point of contact for all property management needs.
- Our team has over 45 years of combined experience in Geelong rentals.
- We conduct advanced tenant screening including TICA checks and social media reviews.
- We report maintenance issues to landlords on the same day they arise.
- We guarantee phone and email responses within four hours during business hours.
What people say
Friendly and honest
Exceptional service quality
Proactive communication
Prompt maintenance
Steady rental returns
Services
Property Management
Our property management service ensures landlords' investments are maintained to the highest standards. We handle rent collection, lease agreements, and legal compliance while providing regular property inspections. Our proactive approach minimises vacancies through targeted marketing and tenant retention strategies. With 45 years of combined experience, we deliver tailored solutions that maximise returns and protect property value.
Tenant Services
Tenant services include streamlined application processes, electronic lease signing, and maintenance coordination. We prioritise clear communication and transparency throughout the tenancy lifecycle. Our team assists with rent payments through multiple channels and provides guidance for vacating properties. This comprehensive support ensures a positive rental experience for tenants in Geelong's competitive market.
Maintenance Requests
We manage maintenance requests efficiently through written submissions and digital documentation. Urgent after-hours repairs are handled via a dedicated emergency line. Our network of certified contractors ensures timely resolution of issues while maintaining compliance with safety standards. Landlords receive same-day reports on all maintenance activities affecting their properties.
Rental Applications
Our rental application process includes TICA checks, rental history verification, and social media reviews. Prospective tenants can submit applications electronically and receive guidance on required documentation. We facilitate property inspections and provide campaign tracking reports to landlords during leasing periods. This thorough screening ensures quality tenant placements.
Vacancy Management
Vacancy management focuses on minimising empty periods through strategic marketing and competitive pricing. We utilise professional photography and social media campaigns to attract qualified tenants. The service includes rent reviews, property improvements, and market analysis to optimise rental returns for landlords across Geelong's diverse housing market.
People
Braeden Tournier
Director
Braeden Tournier, founder of Fresh Property Management Group, has over a decade of specialist experience in Geelong property management. He ensures high occupancy rates and steady returns while maintaining exceptional service standards.
Cayley Norman
Senior Property Manager
Cayley Norman brings extensive property management expertise to our Geelong operations. She manages day-to-day property affairs and ensures compliance with rental regulations while maintaining strong landlord-tenant relationships.
Sarah Hercott
Property Manager
Sarah Hercott handles property inspections and tenant communications. Her local knowledge and dedication ensure smooth management of residential properties across Geelong's rental market.
Casey Jaremenko
Inspections Coordinator
Casey Jaremenko manages property inspection scheduling and tenant access. He ensures efficient viewing processes for prospective renters while maintaining property security standards.
Jack Wirth
Property Manager
Jack Wirth oversees property maintenance and tenant relations. His proactive approach ensures timely resolution of issues while maintaining compliance with property management regulations in Geelong.
Questions
How do I apply for a rental property?
Browse available properties online, complete the electronic application form, and submit required documentation. Attend inspections and receive approval before signing your lease electronically.
What payment methods are accepted for rent?
We accept internet transfers, BPAY, credit card payments, and direct debit through Ezidebit. Allow 2-3 business days for fund clearance to avoid late payments.
How are maintenance requests handled?
Submit written requests with photos via email. Urgent after-hours issues receive immediate attention through our dedicated emergency line and email.
What services do you offer landlords?
We provide property marketing, tenant screening, rent collection, maintenance coordination, and legal compliance services to protect your investment and maximise returns.
How experienced is your team?
Our team has over 45 years of combined experience in Geelong property management, specialising in residential rentals and student accommodation solutions.
Reviews (5)
Ayesha Singh
May 22, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
I had an amazing experience working with Stephanie from Fresh. She was very professional and quick to answer any of my questions. I would not be able to recommend anyone better.
I had an amazing experience working with Stephanie from Fresh. She was very professional and quick to answer any of my questions. I would not be able to recommend anyone better.
Shaye Foster
May 17, 2021
Report
Had a fantastic first rental experience with Fresh Property Management Group. All of the staff were quick to respond and resolve any issues, professional and super easy to rent through.
Stephanie and Jack were especially incredible in assisting us with any questions, problems and updates. A year and 2 months in my rental I would do all over again with the same agency, highly recommend.
Stephanie and Jack were especially incredible in assisting us with any questions, problems and updates. A year and 2 months in my rental I would do all over again with the same agency, highly recommend.
Will Frazer
May 14, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
Fresh Property are the most professional and knowledgeable agents Ive ever dealt with. Steph has been amazing to work with and Id highly recommend her to anyone looking for a property manager.
Fresh Property are the most professional and knowledgeable agents Ive ever dealt with. Steph has been amazing to work with and Id highly recommend her to anyone looking for a property manager.
Sandy
Feb 12, 2021
Report
Good for tenants and owners. Highly professional and ethical. Recommend for international students. Always got immediate response from the team.
Braedan Tournier is extremely professional and follows all the responsibilities and expects the same from tenants and owners, helps tenants if anything is needed for room immediately. I genuinely believe in few years fresh property will be the top real estate agency in Geelong
Braedan Tournier is extremely professional and follows all the responsibilities and expects the same from tenants and owners, helps tenants if anything is needed for room immediately. I genuinely believe in few years fresh property will be the top real estate agency in Geelong
Michelle McInerney
Jan 27, 2021
Report
Positive:Professionalism,Responsiveness,Value
From the get go, this team really impressed us. Fast responses to all our inquiries and questions. Wouldn't hesitate to recommend Fresh to anyone thinking of renting or leasing out their property. Thank you Stephanie & Braeden for your professional service.
From the get go, this team really impressed us. Fast responses to all our inquiries and questions. Wouldn't hesitate to recommend Fresh to anyone thinking of renting or leasing out their property. Thank you Stephanie & Braeden for your professional service.
