Business Details
Your Trusted Jewelry Insurance Partner in Sydney
Centrestone Jewellery Insurance has established itself as Australia's premier specialist in jewellery insurance, offering tailored coverage solutions since our inception. Partnering with Berkley Insurance Company, we deliver comprehensive protection for engagement rings, wedding bands, luxury watches, and other valuable jewellery items. Our policies feature unique benefits including up to 150% coverage for replacement cost fluctuations, direct collaboration with preferred jewellers, and a streamlined claims process managed by our dedicated team. With over a decade of industry experience, we combine technical expertise in risk assessment with a deep understanding of jewellery valuation to provide policies that address accidental damage, loss, and theft.Our commitment to transparency is demonstrated through clear policy terms and conditions, while our customer-centric approach ensures personalised support throughout the insurance journey. Recognised by leading jewellers nationwide, we maintain rigorous quality standards through our Quality Assurance Guarantee, ensuring policyholders receive equivalent replacements in the event of claims.
Services
Engagement Ring Insurance
Wedding Ring Insurance
Luxury Watch Insurance
Diamond Ring Insurance
Lab-Grown Diamond Insurance
Highlights and features
- We offer 150% coverage for replacement cost fluctuations
- Direct collaboration with preferred jewellers nationwide
- Streamlined claims process with no excess fees
- Tailored policies specifically designed for jewellery items
- Recognised by over 1000 jewellers Australia-wide
What people say
Quick claims process
Professional service
Competitive pricing
No excess fees
Empathetic handling
Services
Engagement Ring Insurance
Specialist coverage for engagement rings providing comprehensive protection against accidental damage, loss, and theft. Our policies ensure like-for-like replacement through preferred jewellers with coverage extending to mysterious disappearance scenarios. The policy includes a Quality Assurance Guarantee covering up to 150% of the insured value to account for market fluctuations in precious materials.
Luxury Watch Insurance
Tailored insurance solutions for high-value timepieces offering worldwide protection against accidental damage, loss, and theft. The policy specifically addresses the unique requirements of luxury watches including coverage for mechanical failure and damage during travel. Policyholders benefit from direct replacement through authorised dealers and specialists in horology.
Diamond Ring Insurance
Comprehensive coverage for diamond rings featuring valuation based on the 4Cs (Cut, Colour, Clarity, Carat) with protection against accidental damage, loss, and theft. The policy includes specialist assessment for diamond authentication and valuation, ensuring appropriate replacement value. Coverage extends to both natural and lab-grown diamonds with specific provisions for certification requirements.
Wedding Ring Insurance
Specialist insurance for wedding rings providing comprehensive protection with sentimental value consideration. The policy includes provisions for replacement of matched pairs, coverage for accidental loss during daily activities, and protection against damage from normal wear. Policyholders receive priority claims processing to ensure timely replacement of these emotionally significant items.
Lab-Grown Diamond Insurance
Tailored insurance for lab-grown diamonds addressing their specific valuation and certification requirements. The policy includes specialist assessment for laboratory certification, protection against accidental damage, and coverage for loss or theft. Coverage extends to both loose stones and mounted jewellery with specific provisions for documentation and valuation standards applicable to synthetic diamonds.
Questions
What does jewellery insurance cover?
Our policy covers accidental loss, damage, and theft of jewellery items with comprehensive protection including mysterious disappearance and worldwide coverage. The policy provides like-for-like replacement through preferred jewellers.
How do I make a claim?
Contact our dedicated claims team via phone or email to initiate the process. Provide documentation including proof of ownership and valuation, then our specialists will guide you through replacement or repair with your preferred jeweller.
What's not covered by the policy?
The policy excludes coverage for items valued under $500, significantly modified jewellery, and standard wear and tear. Specific exclusions apply to mens chains and bracelets, with full details in the policy documentation.
How are premiums calculated?
Premiums are determined by the insured value, jewellery type, and risk factors. Obtain an instant quote online with valuation based on current retail replacement costs, ensuring appropriate coverage levels for your items.
Can I insure pre-owned jewellery?
Yes, we accept pre-owned items with appropriate valuation documentation. Provide proof of ownership and current valuation from a certified appraiser to ensure accurate coverage for your existing jewellery collection.
Is worldwide coverage included?
Yes, our policy provides comprehensive worldwide protection for accidental damage, loss, and theft. This includes coverage for travel-related incidents and international claims processing through our global network of partners.
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Reviews (6)
Martin Cooper
May 23, 2021
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What an outstanding service Centrestone provides. A product that is competitive and responsive to a changing jewellery market in tandem with a wonderful customer service team make Centrestone the only choice for me.
E. T.
May 13, 2021
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I lost my wedding band and engagement ring through theft, and Lachlan from Centrestone is absolutely the best! He is so helpful, and patient towards my never ending requests. And he also kept me updated frequently through emails and calls reassuring me that he will try his best to get me back the same rings that I had. I could not thank him enough with the support hes given me, took me 6 months, its just me again, being picky, unable to find a stone that I like, to finally finding one. I definitely recommend Centrestone to everyone to insure your valuables, they just make me feel secure
Matthew Young
Nov 02, 2019
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Amazing service! Had my ring insured only a few minutes after I picked it up from my jeweller. The ring is probably the most I've ever spent on a single item so it's a must to have it insured. Best jewellery insurance policy in Australia!
Thomas Perrett
Oct 30, 2019
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I was searching for a standalone insurer for our jewellery as my home and contents policy wasnt comprehensive enough when I read the fine print. The Centrestone policy was just what I was looking for and Hannah made the process so easy. Great service!
Dylan
Oct 29, 2019
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My jeweler recommended that I insure with Centrestone. I looked at other policies, but Centrestone was by far the best for insuring my ring. Easy process and great customer service.
Alex Yiannikas
Jun 02, 2019
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I had my engagement ring on my home and contents insurance but after shopping around we found that Centrestone had the best policy out there. They had our policy in place in less than 10mins! Highly recommend.
