Business Details
21 Years
experience
Your Trusted IT Partner in Mackay
Founded in 2005, iScape has established itself as a trusted provider of comprehensive IT solutions across Australia. With offices in Mackay and Brisbane, our team of over 20 professionals delivers software development, managed services, IT consulting, and technical resourcing tailored to business needs. We prioritise reliability, client education, and proactive problem-solving, ensuring technology enhances operational efficiency.Our Microsoft-certified team combines local expertise with national reach, maintaining long-term partnerships through transparent communication and outcome-focused service. With two decades of industry experience, we specialise in custom software development, cloud integration, cybersecurity, and network infrastructure management.
Services
Software development
IT sales
Managed services
Consulting
Cloud solutions
Hardware repairs
Cybersecurity
Network design
Domain hosting
System audits
Details
- Year established: 2005
Highlights and features
- Local Queensland expertise with national service coverage
- Comprehensive IT solutions from software development to managed services
- Microsoft-certified professionals with 20+ years' industry experience
- Proven track record with long-term client partnerships
- All-Australian team providing personalised, approachable service
Associations and certifications
- Microsoft Partner
What people say
Incredibly responsive
Proactive support
Knowledgeable team
Prompt service
Long-term partnership
Services
Software development
Our expert developers create tailored software solutions that align with specific business requirements. From SaaS platforms to enterprise applications, we implement modern frameworks and agile methodologies to deliver scalable, secure systems. With 20 years' experience in industries including mining, agriculture, and manufacturing, we transform complex challenges into intuitive digital solutions that drive operational efficiency.
Managed services
We provide proactive IT infrastructure management with 24/7 monitoring and rapid response protocols. Our services include server maintenance, cybersecurity updates, and cloud environment optimisation. By combining predictive analytics with regular system audits, we minimise downtime while ensuring compliance with industry standards. Clients benefit from predictable costs and dedicated technical resources.
Cloud solutions
Our cloud specialists design and implement secure, scalable cloud environments tailored to business needs. We offer seamless migration services, infrastructure optimisation, and ongoing management for hybrid and multi-cloud deployments. With expertise in AWS and Azure platforms, we help organisations reduce hardware costs while improving data accessibility and disaster recovery capabilities across Australian industries.
IT consulting
We provide strategic IT guidance aligned with business objectives, including system audits and technology roadmaps. Our consultants assess existing infrastructure to identify efficiency gaps and recommend solutions that improve productivity. With certified Microsoft professionals and industry-specific expertise, we deliver implementation plans that balance innovation with operational continuity for Queensland businesses.
Network security
Our security team implements enterprise-grade protection against cyber threats through firewalls, intrusion detection systems, and regular vulnerability assessments. We develop custom security policies and conduct staff training programs to maintain compliance with Australian data protection regulations. With real-time monitoring and incident response protocols, we ensure business continuity while safeguarding sensitive information.
People
Stewart McKinnon
Managing Director
Founder of iScape with 20 years' leadership experience in software development. Specialises in solving complex technical challenges while maintaining client-focused service delivery. Holds BAppSc in Maths & Computing.
Andrew Brockhurst
Principal Developer
Microsoft-certified architect with 17 years' experience designing enterprise software solutions. Leads development teams in creating scalable applications for mining and agricultural industries across Australia.
Darren Thompson
Services Manager
Senior IT engineer with 11 years' experience managing network infrastructure and cybersecurity systems. Specialises in proactive maintenance strategies and client relationship management for Queensland businesses.
Joshua Rillera
Senior Developer
Software engineer with 8 years' experience in full-stack development and project management. Focuses on creating custom SaaS platforms for clients in manufacturing and primary production sectors.
Jayden Roebuck
Project Lead
Senior software developer with 7 years' experience managing integration projects between legacy systems and modern applications. Specialises in data migration solutions for the sugar industry.
Questions
What industries does iScape specialise in?
We serve mining, agriculture, manufacturing, and primary production sectors with tailored IT solutions. Our team has specific expertise in sugar milling, coal export terminals, and livestock management systems.
Do you offer 24/7 IT support?
While standard support hours are 8am-5pm Mon-Thurs, we provide emergency response services outside these hours with guaranteed rapid resolution times for critical issues.
How do you ensure project delivery timelines?
We use agile project management methodologies combined with regular client updates. Our 20-year track record shows 98% of projects completed within agreed timelines through proactive risk management.
Can you integrate with existing IT systems?
Yes, our team specialises in system integration and API development. We ensure seamless connectivity between legacy infrastructure and new solutions while maintaining data integrity.
What security certifications do you hold?
As a Microsoft Partner, we maintain current certifications in Azure security and follow ISO 27001 best practices for information security management across all client projects.
Reviews (3)
Lisa Hartwig
Oct 27, 2020
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Highly recommend iScape for all your communications service. Their team made our change over with phone and internet as seamless as possible
Benjamin Molineux
Jul 17, 2016
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IScape have taken all the hassle out of my IT management. It has been great to hand it all over to a competent, friendly, professional team who go above and beyond for their customers. Thank you Steve and the team!
Lucy Lauder
Jan 26, 2016
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These legends worked Australia Day to get us back up and running !! awesome company great team highly recommended huge thanks from all the team at Synergy Pipelines and Plumbing
