Business Details
13 Years
experience
Emergency
services
Your Trusted Business Insurance Partner in Australia
Smart Business Insurance has been dedicated to helping Australian business owners secure suitable and affordable insurance solutions since 2013. Our client-first approach has earned us over 900 five-star reviews, reflecting our commitment to providing tailored coverage and exceptional service. With a team of experienced brokers specialising in liability, commercial property, and professional indemnity insurance, we prioritise understanding the unique risks faced by small to medium enterprises. Our partnership with United Insurance Group and membership in the Steadfast Group of Insurance Brokers enables us to negotiate competitive rates while maintaining a focus on transparency and client advocacy.We pride ourselves on being accessible, with quotes typically provided within 24 hours and dedicated support available via phone or email. Our brokers adhere to the Insurance Brokers Code of Practice, ensuring ethical standards and accountability. By combining industry expertise with a passion for client satisfaction, we aim to be the trusted insurance partner for businesses across Australia.
Services
Public Liability Insurance
Professional Indemnity Insurance
Business Insurance Pack
Cyber Insurance
Commercial Property Insurance
Management Liability Insurance
Personal Accident Insurance
Plant & Equipment Insurance
Premium Funding
Claims Assistance
Details
- Year established: 2013
Highlights and features
- Over a decade of experience in commercial insurance brokerage
- 900+ five-star reviews from satisfied clients
- Client-first approach with transparent communication
- 24/7 claims support and policy guidance
- Partnership with leading insurers for competitive rates
Associations and certifications
- Insurance Brokers Code of Practice
- United Insurance Group
- Steadfast Group of Insurance Brokers
What people say
Suitable cover
Delightful service
Fast claims
Expert advice
Affordable rates
Services
Public Liability Insurance
Protects businesses against claims for property damage or personal injury caused to third parties during business operations. Essential for tradespeople and contractors working on client sites. Covers legal fees and compensation costs arising from accidents or negligence.
Professional Indemnity Insurance
Safeguards professionals against financial losses from alleged negligence or incorrect advice. Covers legal defense costs and compensation for clients' financial losses due to professional errors. Required for consultants, accountants, and design professionals.
Business Insurance Pack
Integrated solution combining liability, property, and business interruption insurance. Protects against multiple risks including equipment breakdown, theft, and natural disasters. Ideal for small businesses needing comprehensive protection in a single policy.
Cyber Insurance
Mitigates financial impact of cyber attacks and data breaches. Covers notification costs, legal liabilities, and business interruption losses. Includes support for regulatory compliance and incident response planning for businesses handling sensitive data.
Premium Funding
Flexible financing option allowing businesses to pay insurance premiums in instalments. Reduces upfront costs while maintaining continuous coverage. Available for policies with qualifying insurers through approved funding agreements.
People
Mark Vanzo
Founder
Mark Vanzo established Smart Business Insurance in 2013 after identifying gaps in the insurance market for small businesses. With over 12 years of industry experience, he leads a team of 12 brokers committed to client advocacy and community support through charitable initiatives.
Questions
What insurance do I need as a sole trader?
Sole traders typically need public liability insurance for third-party claims, professional indemnity for advice-related risks, and business property cover. We'll help identify your specific risks.
How quickly can I get an insurance quote?
Simple quotes can be provided within 24 hours, with complex cases resolved within 4 working hours. Call 1300 542 573 for urgent requests.
Can I change my policy after purchase?
Yes, contact your broker to discuss policy amendments. We'll provide updated terms and pricing for any requested changes.
What payment options are available?
Choose from DEFT payments, Australia Post BillPay, BPAY, or premium funding instalments for flexible payment solutions.
How do I make a claim?
Contact us immediately via phone or email with incident details. We'll guide you through documentation and represent your interests with insurers.
Do you cover niche industries?
Yes, our brokers specialise in hard-to-place covers across 4500+ businesses in diverse sectors including tradies, professionals, and manufacturers.
Reviews (5)
Saidu Sale Dadin Sarki
Dec 23, 2021
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This's unbelievable investment is so profitable and real with ( MRS ELIZABETH BAYS) an expert online trader, i red some reviews about his good works in trading and i decided to give it a try which came out great, with an investment of $1,500 and a cash out of $ 18,500 just for seven working days. I recommend her to you out there looking for serious business minded trader.. Email: elizabethbays70@gmail.com whatsApp number: +1(209)896-9431
Alice Fantauzzo
Nov 23, 2021
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Positive:Professionalism
Have used Smart Business Insurance for two premises now. They offer professional service and aim to find the best deal for their clients. Will definitely recommend.
Have used Smart Business Insurance for two premises now. They offer professional service and aim to find the best deal for their clients. Will definitely recommend.
Jessica Tierney
Nov 08, 2021
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Hayley was fantastic to deal with. She was knowledgeable in all aspects and was so prompt in her delivery and responses. I had everything I needed sorted in no time at all. Would recommend Hayley for all your business insurance needs
Hugh Mirams
Oct 17, 2021
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We have used Smart Business Insurance for many years across two businesses. Returned phone calls and emails are always EXTREMELY prompt, staff are friendly and fun, they find fabulous prices for our unique insurance needs and most importantly they are there when we need them, to act on claims and queries in a prompt and professional manner! Shout out to Rosemary who has been our contact for years now (we have ONE contact! AMAZING), although we have also dealt with other staff who are equally friendly and knowledgeable.
Reza Malekinia
Oct 11, 2021
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I called them to get insurance for my Excavator over the phone and they helped me to get the right product and only takes less than 10 minutes. Very nice people, professional, nice behaviour with customer and care about their customer and respectful. I recommend them highly and when you contact them you will know what Im talking about.
