Business Details
31 Years
experience
Emergency
services
Expert Heating & Cooling Solutions Melbourne
Australian Climate Systems has been a trusted provider of heating and cooling solutions in Melbourne for over 25 years. Our locally owned and operated business specialises in the sale, installation, servicing, and repair of energy-efficient systems tailored to residential and commercial needs. With a team of fully qualified technicians, we deliver 6-year workmanship guarantees and prioritise customer satisfaction through transparent advice and reliable service.Recognised with WOMO Service Awards for eight consecutive years, we partner with leading brands like Daikin, Mitsubishi, and Brivis to ensure long-lasting, high-quality results. Our commitment to excellence extends to preventive maintenance, emergency repairs, and energy-saving innovations, making us a leader in climate control solutions across Victoria.
Services
Ducted Heating
Split Systems
Evaporative Cooling
Heat Pump Installation
HVAC Repairs
Warranty Servicing
Energy Rebates
Hot Water Systems
Preventive Maintenance
Emergency Repairs
Details
- Year established: 1995
Highlights and features
- We offer 6-year workmanship guarantees on installations.
- Our team includes fully qualified technicians with 25+ years of industry experience.
- We prioritise energy-efficient solutions to reduce running costs.
- We maintain a 4.8 Google rating from 232+ verified reviews.
- We provide transparent pricing with access to VEEC rebates.
Associations and certifications
- WOMO Service Awards
What people say
Prompt service
Professional technicians
Energy rebate guidance
Clean installations
Reliable repairs
Services
Ducted Heating
Ducted heating systems provide even warmth throughout homes and businesses. Our installations use energy-efficient gas or electric models from trusted brands like Brivis and Mitsubishi. Systems are custom-designed for property size and layout, with zoning options for targeted comfort. Backed by 6-year workmanship guarantees and VEEC rebates.
Split Systems
Split systems offer year-round climate control with heating and cooling in one unit. We install Daikin and LG models with inverter technology for quiet operation and energy savings. Ideal for single rooms or open spaces, with wall-mounted and floor-standing options available. Includes MyAir smart controls for personalised settings.
Evaporative Cooling
Evaporative cooling delivers cost-effective summer relief using water-based. Our Braemar and Bonaire systems suit large open-plan areas, with ducted options for whole-house coverage. Requires regular servicing to maintain efficiency, which we provide with 2-year parts warranties and seasonal maintenance checks.
HVAC Repairs
Our licensed technicians handle all repair needs for heating and cooling units, regardless of brand or age. Emergency callouts resolve breakdowns promptly, while preventive maintenance extends system lifespan. Servicing includes gas leak checks, filter replacements, and performance optimisation to avoid costly failures.
Heat Pump Hot Water
Heat pump systems reduce hot water costs by extracting warmth from the air. We supply and install Rinnai and Daikin models compliant with Australian energy standards. Systems integrate with solar power options and qualify for Victorian energy rebates, offering sustainable solutions for households and businesses.
People
Daniel Brooks
Sales Consultant
With over a decade in HVAC sales, Daniel specialises in tailored climate solutions. He explains technical details clearly and prioritises customer needs, earning repeat business and referrals. His expertise in VEEC rebates simplifies cost-effective upgrades for clients.
Alex Wiles
Service Technician
Alex resolves complex HVAC issues with precision, often sourcing discontinued parts to avoid replacements. Known for prompt emergency responses, he maintains a 5-star service record. His dedication to problem-solving reflects ACS's commitment to customer care.
Tom Smith
Installation Team Lead
Leading a crew of seven, Tom ensures flawless installations across Melbourne. His team completes 2-day ducted system upgrades with minimal disruption. Clients praise his punctuality, clean workspaces, and clear explanations of system operations.
Vanessa Clarke
Customer Service Manager
Vanessa coordinates seamless project timelines from quote to completion. She manages administrative logistics efficiently, ensuring transparent communication between technicians and clients. Her team handles warranty claims and rebate paperwork with professionalism.
Bruno Ferreira
Field Technician
Bruno performs detailed diagnostics and repairs, often identifying underlying issues others miss. Clients highlight his friendly manner and thorough explanations of maintenance needs. His work on 7-year-old systems restored functionality without replacement, saving customers significant costs.
Questions
What heating and cooling services do Australian Climate Systems offer?
We provide ducted heating, split systems, evaporative cooling, heat pump hot water, and associated repairs. Services include installation, servicing, and VEEC rebate assistance across Melbourne.
Are your technicians qualified?
All technicians are fully licensed and trained in leading brands like Daikin and Mitsubishi. Regular professional development ensures compliance with Australian standards.
Do you offer emergency HVAC repairs?
Yes, we handle urgent breakdowns with prompt callouts. Technicians carry common replacement parts to resolve issues immediately where possible.
Can I get a VEEC rebate?
Eligible installations qualify for Victorian Energy Efficiency Certificate rebates. Our team explains entitlements during quotes to reduce upfront costs.
What warranties apply?
We offer 6-year workmanship guarantees. Manufacturer warranties include 5 years on parts and 10 years on inverter compressors for selected models.
How do I schedule a service?
Contact us via phone or online form to book maintenance. Regular servicing every 2-3 years ensures optimal system performance and warranty validity.
Reviews (7)
Kaye Mitchell
Dec 22, 2021
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Thank you staff and management at Aust Climate systems. Your service is excellent. When I ring to book in a service or have a question whomever I speak to always is kind, respectful and go out of their way to assist us. I have no connection to this company other than as a customer. I can't recommend you highly enough.
Ben Marks
Nov 19, 2021
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I have used Australian Climate Systems multiple times and they always provide fantastic service. Installs are done quickly with great products and the tradies are great to deal with and never leave a mess! Will definitely be back.
Colin Lewis
Oct 12, 2021
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Discussed our requirements and made helpful suggestions. The crew turned up on time and were very co-operative, working around me as I was working from home. When I called back a week or two later with some queries about the installation, they didn't hesitate to send someone out, not to argue the point, but to make sure it was all sorted and we were happy. All our interactions with sales, office, and install staff were friendly, professional, and prompt. We got a good system that meets our needs nicely at a good price. Happy to recommend these guys (and Kylie!) to anyone.
Thomas Haddock
Sep 25, 2021
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Australian Climate Systems is easily one of the best companies I've dealt with. We purchased ducted heating and evaporative cooling from them over 12-months ago. Their sales team were very easy to deal with, no pressure or trying to sell us something we didn't need - just sound advice and gave us the opportunity to make an informed decision. The installation team were really friendly, flexible, fast and clean! Unlike most tradies, they didn't leave rubbish lying under the house or in the attic and their work was top notch. They put the extra effort in to make sure everything was tucked away nicely
Olivia Leung
Sep 20, 2021
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We have ACS to install the ducted heating for us at the beginning of the year and now again, we decided to have them to install our cooling system. Absolutely right decision to go with these guys, they are professional, reliable and easy friendly to communicate! I need to give thanks to Daniel who did the inspection and quotation for us. Daniel gave sincere advice as if he is the user at my house, you are super! Also to the installation team lead by Johnathan today, highly efficient, explain things very well, clean up my place both inside and outdoor without any mess. BIG thank you all!
Lauren Leslie
Jun 16, 2021
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Such great service, both the customer service and the tradesman were exceptional. We had no heating for about a month, I finally booked Aus Climate Systems to come look at it, and then we had a big storm that left us and many others without power for 3 days. This meant our original booking could not go ahead. They reached out to us to check if we… had power and rebook us in. The tradesperson got our broken heater working within about 10 mins and did a service without any issues. We were also able to pick his brain about options for updating our heating and cooling. I was stressing that this
Don Heath
Apr 26, 2021
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Great service from everyone at Australian Climate Systems. They understood what I wanted and provided a replacement for my old heater straight away. They even installed it earlier than than I expected. The guys who installed the new heater were very professional and knew what they were doing. They left after explaining how everything worked and cleaning up. I was really impressed with all aspects of getting my heater replaced. Thanks for a great job.
