Business Details
18 Years
experience
Professional Dry Cleaning & Tailoring Services Adelaide
Established in 2008, One Hour Hem has built a reputation as Adelaide's trusted specialist in clothing alterations and dry cleaning. Our team of professional tailors and dressmakers brings over 15 years of combined experience to every garment, offering expert advice on fit, style, and fabric care. We specialise in both simple and complex alterations for school uniforms, workwear, formal attire, and bridal gowns, with a 21-day guarantee on all workmanship. Our dry cleaning services utilise high-quality machinery to care for business suits, delicate fabrics, and soft furnishings. With convenient Adelaide Arcade location and extended trading hours, we provide quick turnaround times including half-hour jean hems and same-day dry cleaning.Our customer-focused approach includes pre-alteration consultations, style advice, and transparent pricing. We maintain rigorous quality standards while offering practical solutions like our popular 5-shirts-for-$23.99 promotion. Our expertise extends to preserving precious garments such as wedding gowns, ensuring meticulous attention to detail in every service. Through consistent service excellence, we've become a go-to destination for both individual and corporate clients seeking professional clothing care. Our commitment to quality is matched by our dedication to customer satisfaction, reflected in our repeat clientele and industry reputation.
Services
Clothing alterations
Bridal alterations
Dry cleaning
Garment repairs
Suit alterations
Details
- Year established: 2008
Highlights and features
- We offer over 15 years of combined experience in tailoring and dry cleaning
- Our team provides 21-day workmanship guarantee on all alterations
- We deliver same-day service for standard jean hems and dry cleaning
- Our specialists handle delicate garments including wedding gowns
- We maintain transparent pricing with pre-service cost quotations
Services
Clothing alterations
Professional garment adjustments for perfect fit. Our expert tailors handle school uniforms, workwear, formal attire, and bridal gowns. We offer style advice and precise measurements to ensure optimal results. All alterations come with a 21-day guarantee.
Bridal alterations
Specialist adjustments for wedding gowns and bridal attire. Our experienced dressmakers ensure perfect fit while preserving garment integrity. Customers advised to bring undergarments and shoes for accurate fittings. Delicate fabric handling guaranteed.
Dry cleaning
Professional cleaning for business and formal wear. Services include suit pressing, delicate fabric care, and soft furnishings cleaning. Uses high-quality machinery for optimal results. Special offer: 5 shirts for $23.99 available during trading hours.
Garment repairs
Expert repair services for damaged garments. Handles broken zippers, missing buttons, and seam tears. Offers durable solutions for extending clothing lifespan. Available as standalone service or with dry cleaning packages.
Suit alterations
Precision adjustments for business suits. Specialises in sleeve shortening, jacket and pant hemming. Maintains garment structure while ensuring perfect fit. Recommended for corporate clients requiring professional appearance.
Questions
What alterations services do you offer?
We provide clothing alterations for school uniforms, workwear, formal attire, and bridal gowns. Services include hemming, resizing, and style adjustments with 21-day workmanship guarantee.
Do you offer dry cleaning services?
Yes, we offer professional dry cleaning for business suits, formal wear, and soft furnishings. Special offer: 5 shirts for $23.99 during regular trading hours.
Can you alter wedding gowns?
Yes, our expert dressmakers specialise in bridal alterations. We recommend bringing undergarments and shoes for accurate fittings to ensure perfect gown fit.
What are your trading hours?
We're open Monday-Friday 8am-5pm, Saturday 9am-5pm, Sunday 11am-4pm. Extended Friday hours until 6pm. Public holiday availability requires prior confirmation.
Do you repair damaged clothing?
Yes, we repair broken zippers, missing buttons, and seam tears. Available as standalone service or with dry cleaning packages for convenience.
How long does alterations work take?
Standard jean hems completed in half an hour. Complex alterations quoted individually. Most work finished within 24-48 hours depending on complexity.
Reviews (5)
Mark Gabell
Jul 17, 2021
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I previously used this business for same day and next day clothing alterations but the business has deteriorated in terms of customer service and the quality of their alterations. I think the business may have been sold or had a change in management because the staff have changed, the service has deteriorated, their alterations are of unusual poor quality and their prices have dramatically increased.
I had a pair of jeans altered (leg length) and had a jackets arm length altered. Almost $160 later I had to return to the store after trying to wear the jacket only to find that the internal stitching
I had a pair of jeans altered (leg length) and had a jackets arm length altered. Almost $160 later I had to return to the store after trying to wear the jacket only to find that the internal stitching
Jess Cincinnato
Jul 07, 2021
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I brought in a pair of jeans to alter, the length is good, but I was charged $45 to keep the original finishing, and when I got the jeans back, My foot does not go through them as the threads were originally elastic, but the new threads arent and therefore my foot will not go through the jeans anymore. Furthermore the stitching is of very poor quality. Happy to change my review if anyone contacts me to fix it.
Carl Schneider
May 23, 2021
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Very rude. The person that served me when I picked up my trousers did not say one word to me. Not a "hello" , "how are you?" or a "thank you". I stood there waiting for her to say SOMETHING but no, not one word! What disgusting customer service!
Collins Rex
Mar 05, 2021
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I lost a jacket button on my way to a meeting. They re-stitched the button on the spot & wouldn’t accept any payment. This is what customer service is all about!
Jungwhan Seo
Nov 10, 2020
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Most incredibly disappointed and shocked at not only their alteration skills but also their customer service. I was shouted at by one of their employees for bringing in a poorly hemmed item and was yelled at to take the clothing back and bring it on another day without a reason. Could not understand a word the employee was saying with her accent and after asking her to repeat what she had said she would constantly laugh. This behavior was in front of other customers and her colleague who stepped in after watching her disappointing and aggressive behavior go on. Would not recommend anyone to be
