Business Details
9 Years
experience
Your Trusted Partner for Pet Care Services in Melbourne
Best Paw 4ward is a family-run pet care business based in Seaholme, Victoria, established in 2017. Founded by Lena Graham, a lifelong animal lover with a nursing background, the business was created to address the lack of trustworthy pet care options. Lenas personal hesitation about kennelling her own pets led her to develop a service that prioritises individualised attention, safety, and compassion. The team includes Lena, her husband Stuart, and son Connor, who collectively bring decades of experience in animal care. All staff hold current police checks, working with children checks, and pet first aid certifications. The business operates from a home environment near Melbournes largest dog beach, offering a relaxed, nurturing space for pets.Services are tailored to meet each pets unique needs, with regular updates provided to owners. Best Paw 4ward is fully insured, ensuring peace of mind for clients. The teams deep local knowledge and commitment to transparency have earned them a loyal clientele. Their approach combines professional expertise with genuine affection, treating every pet as part of their family. Lenas hands-on management and dedication to continuous improvement reflect the businesss core values of trust and reliability.
Services
Dog Walking
Pet Minding
Pet Visits
Pet Transfers
Home Visits
Beach Walks
Details
- Year established: 2017
Highlights and features
- We offer fully insured pet care services with police-checked staff.
- Our team holds current pet first aid certifications.
- Personalised care tailored to each pets unique needs.
- Family-run business with deep local knowledge and community ties.
- Regular photo updates ensure peace of mind while youre away.
What people say
Second to none care
Regular photos and updates
Loving and nurturing environment
Accommodate special needs
Highly recommend service
Services
Dog Walking
Daily dog walking services ensure pets receive essential physical activity and mental stimulation. Our experienced team tailors walks to each dogs energy level and preferences, including beach access near our Seaholme base. Clients appreciate the flexibility and attention to safety, with updates provided after each session.
Pet Minding
Pet minding services offer a home-away-from-home experience for dogs and cats. Pets stay in our family home, receiving individualised attention, socialisation with other animals, and regular updates for owners. This service is ideal for owners seeking a safe, nurturing environment during travel.
Pet Visits
Scheduled pet visits provide care for animals remaining in their own homes. Services include feeding, exercise, medication administration, and companionship. Clients value the convenience and reduced stress for pets staying in familiar surroundings while owners are away.
Pet Transfers
Pet transfer services assist with safe transportation to and from appointments or locations. Our team ensures stress-free travel using secure vehicles, catering to pets requiring veterinary visits, grooming, or relocation between care facilities.
People
Lena Graham
Founder & Lead Carer
Lena Graham established Best Paw 4ward in 2017 after a career in nursing. A lifelong animal lover with certifications in pet first aid, she brings 15+ years of hands-on pet care experience. Her background includes managing complex pet needs and developing personalised care plans.
Questions
What areas do you service for pet care?
We service Altona, Seaholme, Williamstown, Newport, Seddon, Spotswood, and Yarraville. Pet minding is available across all these areas.
Are your staff certified in pet first aid?
Yes, all our team members hold current pet first aid certifications, police checks, and working with children clearances.
How do you ensure pet safety during stays?
Pets stay in our family home with constant supervision. We limit group sizes, conduct meet-and-greets, and tailor care plans to individual needs for a secure environment.
Can I receive updates while my pet is in your care?
Yes, we provide regular photo and text updates during pet stays, ensuring you stay informed about your pet’s wellbeing and activities.
Is your business insured for pet-related incidents?
We maintain full liability insurance coverage for all services, protecting both clients and pets against unforeseen circumstances.
