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Your Trusted Partner for Psychology & NDIS Services in Toowoomba
At Renew Psychology & Rehabilitation, we are dedicated to empowering individuals to overcome life's challenges through expert psychology and behaviour support services. Established in the early 2000s, our organisation has evolved from a workplace injury rehabilitation focus to becoming a trusted NDIS-registered provider, driven by over 100 years of combined experience in disability support. Our values of authenticity, inclusivity, and non-judgmental care underpin every interaction, ensuring clients receive tailored, evidence-based solutions. With practitioners operating across eight regions in Queensland, including Toowoomba, Rockhampton, and the Sunshine Coast, we prioritise community integration and collaborative care.Our commitment to innovation is demonstrated through pioneering models like our Behavioural Therapy and Counselling framework, which addresses emotional regulation and disability understanding. We maintain a 100% participant meeting rate, far exceeding industry averages, and foster a supportive work culture with a four-day work week for staff. Our multidisciplinary team, comprising psychologists and behaviour support practitioners, delivers personalised care that enhances independence and quality of life. Through continuous monitoring and review, we ensure our services remain aligned with the latest research and client needs, reflecting our unwavering dedication to improving lives across Australia.
Services
Positive Behaviour Support Plan
Behaviour Assessment
Behavioural Therapy
Cognitive Assessments
Functional Capacity Assessments
Supported Independent Living Assessment
Capacity Building Therapeutic Supports
DSM-5 Diagnosis
Psychology Services
NDIS Services
Highlights and features
- We offer over 100 years of combined experience in disability support.
- Our team operates in 8+ regions across Queensland.
- We maintain a 100% rate of meeting participants compared to industry averages.
- We are committed to innovation within the disability sector.
- Our practitioners live and work in the communities we serve.
Associations and certifications
- NDIS Commission
Services
Positive Behaviour Support Plan
Our Positive Behaviour Support Plans reduce challenging behaviours through evidence-based strategies tailored to individual needs. By combining multidisciplinary expertise and continuous monitoring, we enhance quality of life for NDIS participants and their support networks across Queensland.
Behaviour Assessment
Comprehensive behaviour assessments identify triggers and develop personalised strategies to address complex behaviours. Our reports assist in securing NDIS funding, ensuring clients receive targeted interventions aligned with their unique circumstances and goals.
Behavioural Therapy
Specialised behavioural therapy combines counselling and evidence-based techniques to improve emotional regulation and disability understanding. Tailored one-on-one sessions build capacity for managing triggers, enhancing independence and daily living outcomes for individuals and families.
Cognitive Assessments
Cognitive assessments identify intellectual strengths and weaknesses to inform support strategies. These evaluations guide personalised care plans, helping clients maximise learning potential and access appropriate resources for intellectual disabilities.
Functional Capacity Assessments
Functional capacity assessments evaluate daily living abilities to determine support needs. Results inform tailored interventions and recommendations for supported independent living, promoting autonomy and practical skill development for NDIS participants.
People
Michelle Toombs
Director & Behaviour Support Practitioner
With decades of experience, Michelle leads innovative behaviour support solutions, developing industry-standard assessment models and fostering a culture of excellence across Renew's multidisciplinary team.
Jason Toombs
Director & Psychologist
Jason brings extensive psychological expertise to Renew, specialising in tailored therapeutic interventions that address complex client needs while mentoring practitioners in evidence-based practice.
Leanne Jago
General Manager
Leanne oversees operational excellence, ensuring seamless service delivery across Queensland while maintaining Renew's commitment to client-centred care and organisational growth.
Kelda Johnstone
Senior Team Leader
Kelda coordinates regional teams in Toowoomba and the Sunshine Coast, ensuring consistent implementation of behaviour support plans and fostering community integration for clients.
Cristel Taylor
Senior Behaviour Support Practitioner
Cristel delivers expert behaviour support across Toowoomba and South Burnett, combining frontline experience with strategic planning to achieve measurable improvements in client outcomes.
Questions
What is Positive Behaviour Support?
Positive Behaviour Support (PBS) enhances quality of life by reducing challenging behaviours through evidence-based strategies tailored to individual needs and circumstances.
How does a Behaviour Assessment work?
Our Behaviour Assessment Report gathers essential information about challenging behaviours to develop personalised recommendations and secure NDIS funding for support plans.
What differentiates psychologists from behaviour support practitioners?
Psychologists focus on diagnosing mental health conditions, while behaviour support practitioners specialise in reducing challenging behaviours through tailored intervention strategies.
Do you operate outside Queensland?
Currently, our services are available across multiple regions in Queensland, including Toowoomba, Rockhampton, and the Sunshine Coast.
How do you involve families in support planning?
We collaborate with families and support networks throughout assessment, planning, and implementation to ensure consistent, holistic care aligned with client goals.
