Creations Jewellers

Business Details

Bespoke Jewelry Design & Repair Services in Manuka, ACT

We are a second-generation family-owned business with over 25 years of experience in crafting timeless, modern heirlooms. Our award-winning team of designers, gemmologists, and jewellers specialises in custom design, remodelling, and meticulous repairs, blending traditional techniques with contemporary flair. With an on-site workshop, we ensure every piece is handcrafted to endure, offering complimentary lifetime cleaning and checks.

Our expertise extends to transforming sentimental jewellery into fresh treasures, backed by MasterCare Jewellery Insurance for approved pieces. As proud members of the Diamond Guild of Australia, we combine global inspiration with local craftsmanship to create pieces that resonate across generations.

Services

Custom Design Jewellery Repairs Restringing Cleaning Insurance Remodelling Wedding Bands Gemstone Sourcing Bespoke Creations Diamond Grading

Highlights and features

We offer over 25 years of expertise in bespoke jewellery design and craftsmanship.
Our on-site workshop ensures direct oversight of every custom creation and repair.
We specialise in remodelling heirloom jewellery into contemporary, wearable art.
Complimentary lifetime ultrasonic cleaning and jewellery checks are included.
Our team includes award-winning designers and certified gemmologists.

Website

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Services

Custom Design

We collaborate with clients to design unique jewellery pieces tailored to their preferences. Our designers source global materials to craft one-of-a-kind items, ensuring each creation reflects personal stories and sentiments. Ideal for special occasions like weddings or anniversaries, this service merges creativity with technical precision.

Jewellery Repairs

Our skilled jewellers provide expert repairs for damaged or worn pieces, using traditional techniques to restore integrity. Services include resizing, stone replacement, and structural reinforcement. All work is completed in-house, ensuring quality control and timely turnaround for cherished items.

Remodelling

Transform outdated or sentimental jewellery into modern designs while preserving precious materials. We repurpose metals and gemstones to create fresh, wearable art, allowing clients to retain emotional value in a contemporary form. This service includes design consultation and material selection.

Cleaning & Check

Regular cleaning and inspection services maintain jewellery's longevity and brilliance. We offer complimentary ultrasonic cleaning and structural assessments for Creations Jewellers pieces, identifying potential issues like loose settings or wear. This service ensures pieces remain safe and visually striking over time.

Jewellery Insurance

We provide MasterCare Jewellery Insurance for approved items, offering global coverage against loss, theft, or damage. This service includes valuation documentation and claims assistance, giving clients peace of mind. Coverage details are explained during the consultation process.

People

Natalie FGAA

Chairperson

Natalie has led Creations Jewellers' gemmology division for over 25 years, specialising in diamond grading. As Diamond Guild of Australia chairperson, she combines technical expertise with a passion for art. She mentors the team and curates collections.

Ben

Master Jeweller

Ben oversees the workshop, applying two decades of award-winning craftsmanship to custom designs. His expertise in transforming concepts into intricate pieces is complemented by bonsai and aquascaping hobbies. He ensures technical excellence in every creation.

Kate FGAA

Gemologist

Kate combines gemmology expertise with a fashion background to advise on design aesthetics. She ensures stones meet quality standards and mentors junior staff. Her creative vision shapes collections and client consultations.

Questions

Do you offer custom jewellery design services?

Yes, we specialise in bespoke designs tailored to your preferences. Our team collaborates with you from concept to completion, ensuring a unique piece that reflects your story.

Can I remodelling existing jewellery into a new design?

Yes, we specialise in repurposing heirloom or unused jewellery into modern creations. We preserve sentimental materials while updating aesthetics to suit current tastes.

What repair services do you provide?

We offer resizing, stone replacement, structural reinforcement, and more. All repairs are completed in-house by experienced jewellers to maintain quality standards.

Is jewellery insurance available?

Yes, we offer MasterCare Jewellery Insurance for approved pieces, covering loss, theft, or damage worldwide. Coverage details are provided during consultation.

Do you provide cleaning and maintenance services?

Yes, we offer complimentary ultrasonic cleaning and structural checks for Creations Jewellers pieces to ensure longevity and brilliance.

Are your jewellers qualified?

Our team includes award-winning designers, certified gemmologists, and FGAA-accredited professionals with decades of combined experience in craftsmanship and innovation.

Reviews (6)

Write a Review

Lisa McLaren

Oct 18, 2021 Report

We have worked with Ben and the Creations team for almost 15yrs. It all started with my engagement ring then went on to our wedding bands, milestone birthdays and everything in between. We have truly enjoyed our ‘design’ experience with Ben and absolutely LOVE every creation we have purchased.

Siobhan Slocombe

Jul 15, 2021 Report

Kate and Ben worked with us to create a one-of-a-kind engagement ring. They were amazing from sourcing the perfect stones to turning our vague design ideas into something real. Their design aesthetic is unique and the quality of their work is fantastic. Im thrilled with how it turned out and will definitely be coming back next time Im in the market for jewelry- custom or otherwise.

Yvonne Chenery

May 13, 2021 Report

Kate, Ben & their amazing team made a dream come true! I had a gem, I wanted a ring. I had a budget...odd pieces of gold jewellery I wanted to recycle... I had no idea of how this could work? With care, patience and creativity Kate & Ben guided me through theIr design process. The day I rang Creations in Manuka, was the day the creating began! They listened to what I wanted, explained their process clearly, and shared their design insights so thoughtfully. This sapphire has been waiting with me for 32 years, to be placed expertly into a setting that displays its natural light & beauty. Now, every

Kate Ward

Nov 16, 2020 Report

Fastastic customer service and expertise at Creations. I have had different items of jewellery either designed or remodelled here over a number of years. Ben is such a talented designer and very happy to work with the client to make sure that the end result is absolutely right. Highly recommended.

Sarah Ingram

Oct 23, 2020 Report

Had my broken necklaces fixed , the job was so quick and reasonably priced. you would never even know they were broken in the first place ! The service was outstanding. I would recommend to my family and friends, and be going back in the future.

Holly Harrison

Aug 30, 2020 Report

Creations Jewellers have been with us right from engagement through to our wedding day. When my husband was shopping for engagement rings he entered creations and was taken by the open window where he could see the jewellers at work. The team at creations helped him find a ring he liked and tweaked it to make the perfect engagement ring. We also purchased our beautiful wedding band through creations. The three pieces are absolutely stunning and the quality is impeccable. I highly recommend creations.