Business Details
42 Years
experience
Custom Jewelry Design & Repairs in Manuka, ACT
Village Jewellers is a family-owned and operated business established in 1984, with decades of direct involvement in jewelry design, retail, and watchmaking. Our team, including Tony Sofoulis and senior jeweller Luis with over 40 years of experience, specializes in custom jewelry creation, repairs, and professional valuations. We pride ourselves on combining traditional craftsmanship with modern techniques to deliver bespoke pieces tailored to individual preferences. Our commitment to quality is evident in our handcrafted wedding rings, earrings, and pendants, alongside a curated selection of international brands. With a focus on customer satisfaction, we offer transparent consultations, onsite valuations every six weeks, and a collaborative design process where clients can review their pieces during production.Our continuity of staffing, including service team members with over 60 years of combined experience, ensures expert product knowledge and personalized service. Jiyoun, our skilled jeweller from Korea and Japan, enhances our global expertise, enabling us to cater to diverse jewelry needs. We maintain a reputation for reliability, ethical practices, and fostering long-term relationships with our clientele through attentive service and attention to detail.
Services
Custom Jewelry Design
Jewelry Repairs
Professional Valuations
Wedding Rings
Watch Servicing
Gemstone Setting
Estate Jewelry Restoration
Bespoke Earrings
Pendant Creation
Ring Resizing
Details
- Year established: 1984
Highlights and features
- We offer over 40 years of combined experience in custom jewelry design and repairs.
- Our in-house team creates bespoke pieces tailored to your unique vision.
- Professional valuations with detailed reports for insurance or estate purposes.
- Skilled jewellers with international expertise in both traditional and modern techniques.
- Proven reputation for quality craftsmanship and personalized customer service.
What people say
Friendly family atmosphere
Expert product knowledge
Custom designs exceeded expectations
Professional valuations with clarity
Skilled international craftsmanship
Services
Custom Jewelry Design
Our expert jewellers craft one-of-a-kind pieces tailored to your preferences, from initial sketches to final production. Clients can review designs at various stages, ensuring every detail meets their vision. Ideal for weddings, anniversaries, or unique gifts, we specialize in rings, pendants, and earrings using premium metals and gemstones.
Jewelry Repairs
We offer comprehensive repair services for damaged or worn jewelry, including resizing, stone replacement, and polishing. Our team handles delicate antique pieces and modern designs with equal care. With over 40 years of experience, we ensure repairs maintain structural integrity while preserving aesthetic value, using advanced tools and traditional techniques.
Professional Valuations
Our detailed valuations include photographic documentation and descriptions for insurance, estate division, or resale purposes. Conducted onsite every six weeks, these assessments consider gemstone quality, metal purity, and craftsmanship. We clean items pre-evaluation to ensure accurate assessments of their true condition and market value.
Wedding Ring Creation
We specialize in crafting custom wedding bands and engagement rings, incorporating personal elements like family heirlooms or unique gemstones. Our process includes design consultations, material selection, and iterative reviews during production. Clients receive guidance on metal choices, stone settings, and finishes to create meaningful, durable symbols of commitment.
Watch Servicing
We service luxury and everyday watches, including battery replacements, movement repairs, and strap adjustments. Our expertise extends to brands like Seiko, Citizen, and vintage models. Regular maintenance ensures longevity, while our diagnostics identify potential issues before they affect performance, preserving both function and aesthetics.
People
Tony Sofoulis
Owner
Tony has led Village Jewellers since 2000, building on his Science and Gemmology background. With over 35 years in the industry, he oversees custom designs and client consultations, ensuring each piece meets exacting standards while maintaining the business's family-oriented ethos.
Luis
Senior Jeweller
Luis brings over 40 years of jewelry craftsmanship to Village Jewellers. His expertise in repairs and custom creations ensures precision and artistry. He mentors newer staff while personally handling complex projects, combining traditional techniques with modern innovation to deliver exceptional results.
Jiyoun
Jeweller
Jiyoun joined in 2019, contributing 12 years of international experience from Korea and Japan. Fluent in three languages, she specializes in intricate repairs and new creations. Her global perspective and technical skills enhance the team's ability to meet diverse client needs with cultural sensitivity and precision.
Stelios Sofoulis
Founder
Stelios co-founded Village Jewellers in 1984, establishing its reputation for quality and service. His initial vision focused on combining retail excellence with bespoke craftsmanship, laying the foundation for the business's enduring success in the Canberra region.
Margaret Sofoulis
Co-Founder
Margaret played a pivotal role in shaping the business's customer-centric approach during its formative years. Her dedication to personalized service and attention to detail helped build long-term relationships with clients, contributing to the store's loyal customer base.
Questions
What services does Village Jewellers offer?
We specialize in custom jewelry design, repairs, professional valuations, wedding rings, and watch servicing. Our team creates bespoke pieces and offers expert advice on gemstones and metals.
Can I get a custom jewelry piece designed?
Yes! Bring your ideas or inspiration, and our jewellers will collaborate with you to create a unique design, guiding you through material choices and production stages.
How long does jewelry repair take?
Most repairs are completed within 1-2 weeks, depending on complexity. We provide timelines during consultation and keep you updated throughout the process.
Do you offer jewelry valuations?
Yes, we conduct detailed valuations onsite every six weeks. Contact us to book an appointment for insurance, estate, or resale purposes.
Are payment plans available?
We offer flexible payment options for custom orders. Discuss your budget with us to explore installment plans or financing alternatives.
What areas do you serve?
Based in Manuka, ACT, we serve clients across Canberra and regional NSW, with shipping options for online purchases and remote consultations available.
Reviews (4)
Salina Perkovi &
Jan 13, 2021
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Amazing service & quality! Highly recommend this place for all your jewellery needs. Lovely staff & very prompt in their work. I am over the moon with my ring being resized at this place. Thanks a bunch!
E. Teach
Aug 20, 2019
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If you can get past the pretentious ladies at the front counter the quality of jewellery repair is quite good. However, dont ask to see the price list because there isnt one. They pluck a figure from the air, then multiply it by however much better they believe they are than you. Dont ask for any details of the repair either; you will be talked down to and probably laughed at. Also, dont believe that all repairs are done on site, because they are not. For my item, without asking or informing me, they posted it off to a different company miles away for repair. I took my jewellery to
Chris Dungate
Jul 28, 2019
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As a family we recently had rings made from gold jewellery that had been owned by special family members, we had rings made and altered, the gentleman (sorry I didnt catch his name) made us 5 lovely rings, they are perfect we couldnt have asked for better, I just hope we showed him how pleased we are, we use this jewellers when ever we need items fixed, and always first call to buy items, cant say enough good things about the shop and staff thank you
Matt
Sep 28, 2018
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Great location and great service received and advice given. Personalised service. And a great price for what is being done. More than happy with the result and will return when I need more stuff done.
