Business Details
21 Years
experience
Emergency
services
Emergency Water Damage Restoration in Melbourne
Wet Carpet Cleaners is a Melbourne-based specialist in water damage restoration and carpet care services. With over 15 years of industry experience, our team of IICRC-certified professionals delivers 24/7 emergency response using advanced drying equipment and patented processes. We prioritise rapid water extraction, structural drying, and mould remediation while maintaining strict health and safety standards.Our services cater to residential and commercial clients across Melbourne, offering transparent pricing, 100% satisfaction guarantees, and insurance-compliant reporting. Backed by 27+ five-star reviews, we combine technical expertise with customer-centric service to address flood damage, sewage contamination, and fire-related restoration needs.
Services
Water Damage Restoration
Carpet Drying
Mould Remediation
Sewage Cleanup
Fire Restoration
Structural Drying
Carpet Steam Cleaning
Timber Floor Drying
Odour Control
Carpet Repairs
Details
- Year established: 2005
Highlights and features
- 24/7 emergency response with 1-hour arrival guarantee
- IICRC-certified technicians using industrial-grade equipment
- 100% satisfaction guarantee on all restoration services
- Non-toxic, pet-friendly cleaning solutions
- Detailed moisture monitoring for complete drying
Associations and certifications
- IICRC
What people say
100% satisfaction guaranteed
Arrived within 20 minutes
Excellent results
Professional and informative
Competitive pricing
Services
Water Damage Restoration
Our water damage restoration service addresses flood-affected properties using industrial extraction equipment and LGR dehumidifiers. We perform moisture mapping to ensure complete structural drying, preventing mould growth and subfloor damage. Services include category 1-3 water remediation, underlay replacement, and insurance-compliant reporting for residential and commercial properties across Melbourne.
Mould Remediation
Professional mould remediation services identify and eliminate black mould and other contaminants from water-damaged areas. Our technicians use HEPA filtration and antimicrobial treatments to address spore infestations in carpets, drywall, and subfloors. We combine moisture control with structural drying to prevent recurrence while maintaining safe indoor air quality standards.
Carpet Steam Cleaning
Hot water extraction carpet cleaning removes deep-seated dirt and pathogens using eco-friendly solutions. Our process includes pre-treatment of stains, high-temperature sanitisation, and rapid drying technology. We service residential homes and commercial premises, offering antimicrobial protection and re-stretching services for long-term carpet maintenance.
Sewage Cleanup
Emergency sewage spill response includes biohazard containment, contaminated water extraction, and disinfection using hospital-grade sanitisers. Our team follows OSHA safety protocols for waste removal and employs ozone generators to eliminate odours. Services cover residential properties, marine vessels, and commercial premises with complete decontamination reporting.
Fire Restoration
Post-fire restoration services address smoke residue, soot removal, and water damage from suppression systems. We perform thermal fogging for odour elimination, content cleaning of fabrics and furnishings, and structural drying of affected building materials. Our technicians work with insurance providers to document damage and restoration progress.
People
Vic Chokshi
Owner
Vic Chokshi established Wet Carpet Cleaners after completing IICRC-certified water restoration training. With 15+ years' experience in emergency response, he leads a team of certified technicians who handle 24/7 flood damage calls across Melbourne. His expertise in moisture mapping and structural drying ensures comprehensive restoration solutions for residential and commercial clients.
Questions
How quickly can you respond to water damage emergencies?
Our 24/7 service guarantees arrival within 1 hour of your call across Melbourne metro areas.
Do you handle insurance claims documentation?
Yes, we provide detailed moisture reports and restoration documentation for insurance submissions.
Can mould develop within 24 hours of water exposure?
Yes, mould spores begin growing within 24-48 hours. Immediate drying prevents infestation risks.
Are your cleaning products safe for children and pets?
We use non-toxic, biodegradable solutions that are child and pet-friendly.
What water categories do you remediate?
We handle all categories including clean water (Cat 1), greywater (Cat 2), and sewage (Cat 3).
How long does structural drying typically take?
Most jobs complete within 3 days using our industrial air mover and dehumidifier systems.
Reviews (5)
Jessica Wilus
Nov 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Probably the best business to deal with in Melbourne full stop. Super reliable, timely, efficient, understanding, and flexible. I know I can depend on them to get tough stains out of furniture/ carpets. Was impressed after my first experience with them and wouldn't go anywhere else.
Services:Area rug cleaning,Upholstery cleaning
Probably the best business to deal with in Melbourne full stop. Super reliable, timely, efficient, understanding, and flexible. I know I can depend on them to get tough stains out of furniture/ carpets. Was impressed after my first experience with them and wouldn't go anywhere else.
Services:Area rug cleaning,Upholstery cleaning
Daniel Ooi
Nov 09, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Had some water damage from heavy rain to my floorboards and cupping. Vic came in and de cupped the floorboards and prevented mould from growing in the room. I have used him twice and can highly recommend him and his services that he provides.
Service:Water damage cleanup
Had some water damage from heavy rain to my floorboards and cupping. Vic came in and de cupped the floorboards and prevented mould from growing in the room. I have used him twice and can highly recommend him and his services that he provides.
Service:Water damage cleanup
Poulami Kelkar
Feb 14, 2021
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My pet rabbit snuck out of his cage and went on a chewing spree and wrecked two corners of carpet in my rental house. I was so worried that I would lose my bond. Vick was so responsive and came out to fix the carpet within an hour of me calling him. He did a great job and it looks brand new. Ended up costing $200, so affordable! Thanks Vick, will definitely be using your services for any future carpet problems!
Ara Cerv
Dec 16, 2020
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I highly recommend Jena's team. They have done two excellent jobs for me. Apart from offering a high quality service (some months ago for my flooded carpet and now for carpet steam cleaning) they are so friendly and professional. doesn't matter which day of the week you call them they attend to you very quickly, very affordable price too. Thank you very much for the job you have done. I really appreciate it! Vick and team you guys are the best
Brooke Barnett
Jun 03, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Vic was super professional, he helped us with a washing machine leak that had soaked into floating floorboards and plaster wall. We were informed of the situation every step of the way and were in very good hands. Very lovely guy, dealing with Jena's carpet cleaning made a stressful situation a breeze.
Vic was super professional, he helped us with a washing machine leak that had soaked into floating floorboards and plaster wall. We were informed of the situation every step of the way and were in very good hands. Very lovely guy, dealing with Jena's carpet cleaning made a stressful situation a breeze.
