Business Details
34 Years
experience
Expert Clothing Alterations & Tailoring Services
Alter It was founded in 1992 as a small booth in Knox City Shopping Centre, evolving into a trusted name in clothing alterations and garment care across Melbourne. Our team of skilled franchisees and staff deliver expert tailoring, dressmaking, and dry cleaning services with a commitment to precision and customer satisfaction. With 21 suburban Melbourne locations and over 30 years of combined industry experience, we specialise in everything from quick 30-minute hems to complex bridal wear alterations. Our modern stores offer private fitting rooms and a dedication to innovation while preserving traditional craftsmanship.We partner with Melbourne's top tradespeople for complementary services like shoe repairs and provide nationwide franchise support. Our reputation for reliability is built on consistent quality, rapid turnaround times, and a passion for transforming garments to perfection. Every Alter It location maintains the same high standards established during our 2002 rebranding, ensuring customers receive expert care for both everyday clothing and special occasion wear.
Services
Wedding Dress Alterations
Suit Alterations
Dry Cleaning
Leather Repairs
Curtain Alterations
School Uniform Adjustments
Zipper Replacements
Pant Hemming
Dressmaking
Garment Resizing
Details
- Year established: 1992
Highlights and features
- We offer a 30-minute turnaround on trouser hems
- Our team includes experienced tailors and dressmakers
- We provide dry cleaning services in select locations
- Specialists in complex alterations including bridal wear
- Franchisees maintain consistent quality standards
Services
Wedding Dress Alterations
Our expert dressmakers specialise in precise wedding dress adjustments while maintaining garment integrity. With meticulous attention to detail, we ensure perfect fit for both modern and vintage gowns. Our specialists handle delicate fabrics and intricate designs across Melbourne's 21 locations.
Suit Alterations
Professional suit tailoring services for optimal fit and presentation. Our tailors adjust jackets, trousers, and waistcoats while preserving structural integrity. Available at all Melbourne suburban locations with focus on corporate and special occasion wear.
Dry Cleaning
Premium dry cleaning services available at select locations. Specialising in delicate fabrics including bridal wear and formal attire. Partnered with Melbourne's top professionals to ensure garment longevity and presentation standards.
Leather Repairs
Expert leather garment restoration and repair services. Our specialists handle jackets, pants, and accessories using industry-specific techniques. Available at locations with dedicated leather repair professionals across Melbourne.
Curtain Alterations
Custom curtain adjustments for perfect window fit. Our tailors handle various fabric types and heading styles. Service includes length adjustments and hemming for residential and commercial properties.
People
Dipika Bagga
South Yarra Franchisee
Experienced dressmaker focusing on high-quality alterations with attention to detail. Brings specialist skills in garment transformation and customer service to South Yarra location.
Melissa Doran
Hampton Franchisee
Qualified fashion designer specialising in formal wear alterations. Provides expert tailoring services with creative solutions for complex garment adjustments at Hampton location.
Nancy Nguyen
Karingal Franchisee
Seamstress with 15+ years' experience in clothing alterations. Operates Karingal store with focus on customer satisfaction and precise garment adjustments.
Trinh Nguyen
Eastland Franchisee
Established franchisee with expertise learned from industry professionals. Provides quality tailoring services at Eastland location since 2004.
Negan Nguyen
Eltham Franchisee
Experienced seamstress with 8 years' management experience prior to franchise ownership. Delivers professional alterations at Eltham location with attention to customer needs.
Questions
What alteration services do you offer?
We provide full tailoring services including hems, suit adjustments, bridal wear alterations, leather repairs, and curtain modifications across Melbourne locations.
Do you offer dry cleaning?
Yes, select Melbourne suburban stores provide premium dry cleaning services with next-day availability for most garments.
Can you alter online purchases?
Yes, we specialise in adjusting internet-purchased clothing for perfect fit. Services include resizing, hemming, and structural modifications.
What are your operating hours?
Store hours vary by location. Most Melbourne suburban stores operate during standard shopping centre hours with some offering extended weekday times.
Do you handle emergency alterations?
While we prioritise 30-minute hems, complex emergency alterations depend on store availability. Contact your nearest location for urgent requests.
Reviews (4)
Angela Ho
Nov 28, 2021
Report
Professional, fast, great quality and very friendly. A little pricy but worth it given their location inside a shopping centre (which I bet is expensive) and the quality of work and service.
Belinda T.
Jan 15, 2016
Report
So disappointed picked up a pair of pants I loved to get fixed to cover a hole which I had made with the iron. I went to pick them up and they turned my 150 euro pants into cropped pants and didn't even apologise for it and the hem line that they mistakenly done is not even straight, just wanted to cry. Will never use them again.
Rachel H.
Apr 05, 2014
Report
Appalling service at a high price at Melbourne Central's Alter It outlet. I sent six items there for drycleaning two weeks ago - 4 heavy wool coats and 2 suit jackets. When I collected them, I was shocked. 3 coats were heavily covered in what looked like lint - but I could not remove any of it with a lint roller. Having sent my coats for drycleaning in the past, I knew that this job was done very badly, because properly drycleaned coats return looking fresh, clean and brushed, not in a worse state than when I first sent them in. The 2 suit jackets were also crumpled, especially at the lapels
Nadia L.
Jul 14, 2012
Report
Do not go here as they really don't listen to the customer. They have ruined two pairs of jeans mine and my boyfriends. The girl would not listen when we said they were too short and now they are ruined.
