Business Details
Premium Designer Sunglasses Online | iKANDi Australia
iKANDi Sunglasses is a premium online retailer specialising in designer sunglasses from globally recognised brands. Established to provide customers with unparalleled access to luxury eyewear, we combine cutting-edge technology with exceptional service to ensure a seamless shopping experience. Our team curates an extensive selection of styles for men, women, and children, catering to diverse tastes and preferences. With a focus on customer satisfaction, we offer innovative features like our 'Try Before You Buy' service, allowing clients to test multiple pairs before committing to a purchase.Backed by glowing testimonials highlighting our commitment to quality and service, we guarantee secure transactions, fast delivery, and hassle-free returns. Our expertise in eyewear trends, coupled with competitive pricing and exclusive promotions, positions us as a trusted leader in the Australian market. We prioritise transparency, offering clear information about our policies, payment options, and restocking fees to build lasting customer trust.
Services
Online Sunglasses Retail
Try Before You Buy Service
Gift Cards
Shipping & Delivery
Returns & Exchanges
Warranty Repairs
Highlights and features
- We offer free shipping on orders over $200 with fast delivery Australia-wide.
- Our 'Try Before You Buy' service lets you test up to 3 pairs at home.
- We provide expert customer support with a 100% satisfaction guarantee.
- We stock 50+ premium brands including Ray-Ban, Gucci, and Prada.
- Our 30-day return policy includes a $30 restocking fee for returned items.
What people say
Amazing customer service
Great sunglasses
Happy with purchase
Lightweight and comfortable
Perfect fit and style
Services
Online Sunglasses Retail
We provide access to 50+ premium sunglasses brands through our secure online platform. Customers can browse extensive collections from designers like Ray-Ban, Gucci, and Prada, with prices ranging from $39.95 to $780 AUD. Our website features detailed product descriptions, lens technology information, and frame specifications to help customers make informed decisions.
Try Before You Buy Service
Our unique home trial service allows customers to order up to 3 pairs for home testing. The 4-day trial period includes free shipping both ways, with a $30 restocking fee applicable only if all items are returned. This service ensures perfect fit and style satisfaction before final purchase commitment.
Gift Cards
We offer digital gift cards in various denominations, providing a flexible gifting solution for eyewear purchases. Recipients can redeem these vouchers against any product in our online store, making them ideal for special occasions and corporate gifting needs.
Shipping & Delivery
We provide nationwide shipping with standard delivery times of 2-5 business days. Free shipping applies to orders over $200 AUD, with tracking information provided for all parcels. Our logistics partners ensure secure handling of fragile eyewear items during transit.
Returns & Exchanges
Our 30-day return policy allows customers to exchange or return items for store credit. The process includes a dedicated exchange portal, with restocking fees only applying to complete returns. We provide clear instructions for packaging and shipping returned items to ensure product protection.
Questions
What is the 'Try Before You Buy' service?
Our home trial service lets you order up to 3 pairs to test at home for 4 days. You pay for what you keep and return the rest with free shipping both ways.
Do you offer free shipping?
Yes, we provide free shipping Australia-wide on orders over $200 AUD. All shipments include tracking and insurance during transit.
What payment methods do you accept?
We accept major credit cards, Afterpay, and Shop Pay. Payment is processed securely through our encrypted checkout system.
Can I return sunglasses after purchase?
Yes, we offer 30-day returns for store credit. A $30 restocking fee applies if you return all items, but exchanges are free of charge.
Are the sunglasses covered by warranties?
All products come with manufacturer warranties. We handle warranty claims directly, offering repairs or replacements for defective items within the warranty period.
How do I choose the right frame size?
Our website includes detailed size guides with frame dimensions and fitting recommendations. You can also use our virtual try-on feature or consult customer support for personalised advice.
Reviews (4)
Josh Grant
Jan 10, 2021
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One of the best experiences while retail shopping I've had in along time, credits to Katie at iKandi, Australia fair shopping centre, another gem in this business, if you need a pair of sunglasses I highly recommend iKandi if your lucky enough to get Katie she will absolutely make sure you are 100% satisfied before you leave, thanks again Katie your amazing!
Kimberly Stratford
Dec 28, 2020
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Amazing service! So helpful and kind. If you're looking for glasses/sunglasses, I 100% recommend going here!
Kevin H.
Jul 19, 2020
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Pleased to say that I've been given fantastic customer service each time I go in to this store. They were helpful, agent, and have great eye for detail.
Tone Master
Jul 16, 2019
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Most often you can judge a store by the staff you meet. Good or bad. This is one of the good ones.I went into iKANDi for directions to an internet-provider and the staff person THOUGHT he knew where it was. He then began checking his phone locator map confirming his recall of location. He was polite, pleasant, cheerful and obviously happy to help, EVEN THOUGH I WAS NOT A CUSTOMER. Now that is worth 5 stars ... and a visit when I next need sunglasses. (I would mention his name if I knew it).
