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Business Details
31 Years
experience
Custom Embroidery & Promotional Products in Newcastle
Phoenix Embroidery is a family-owned and operated business that has been supporting local businesses since 1995. With over 25 years of experience in the industry, we specialise in custom embroidery, garment printing, and promotional products tailored to meet the needs of companies, schools, clubs, and organisations across Newcastle and Australia. Our commitment to quality and customer satisfaction is reflected in our partnerships with trusted local and international suppliers, ensuring we deliver exceptional results for every project.

Based in Tighes Hill, we pride ourselves on being a reliable partner for branding solutions, combining local expertise with national reach. Our teams extensive knowledge and dedication to innovation enable us to provide tailored advice and high-quality outcomes that help businesses build brand awareness and grow their revenue.
Services
Embroidery Screen Printing Promotional Products Heat Transfer Sublimation Embroidered Badges Workwear Headwear Apparel Bags
Details
  • Year established: 1995
Highlights and features
  • We have over 25 years of experience in custom embroidery and promotional products.
  • Our team combines local expertise with partnerships with trusted suppliers.
  • We offer tailored branding solutions for businesses, schools, and organisations.
  • We provide quality embroidered and printed products with fast turnaround times.
  • Our family-owned business prioritises customer satisfaction and reliability.
Services
Embroidery
Phoenix Embroidery specialises in custom embroidery for uniforms, caps, and promotional items. Our skilled team uses high-quality stitching to ensure logos and designs stand out. Clients benefit from durable, professional branding tailored to their business needs.
Screen Printing
We offer screen printing services for apparel and promotional products, delivering vibrant, long-lasting designs. Our process ensures precise colour application and sharp details. Businesses use this service to create eye-catching branded merchandise for marketing campaigns.
Promotional Products
Phoenix Embroidery supplies a wide range of promotional products, from pens to custom lanyards. These items help businesses boost brand visibility at events and conferences. Our team assists in selecting cost-effective, high-impact products for any budget.
Heat Transfer
Heat transfer decoration adds detailed designs to garments and accessories. This method allows for full-colour prints with intricate details. Clients choose this option for complex artwork that requires photographic quality or gradient effects.
Sublimation
Sublimation printing enables full-colour, all-over designs on fabric and hard surfaces. We use advanced techniques to ensure vibrant, permanent results. This service is ideal for businesses seeking customised products with professional finishes.
Questions
What services does Phoenix Embroidery offer?
We provide custom embroidery, screen printing, sublimation, heat transfer, and promotional products for businesses, schools, and organisations.
Do you serve businesses outside Newcastle?
Yes, we deliver custom embroidery and promotional products to clients across Australia.
What is the minimum order quantity for embroidered patches?
There is no minimum order, but we recommend 15–20 patches for better value.
How long does production take?
Local patches take 2–3 weeks; offshore orders take 3–4 weeks plus shipping.
Can I add my logo to promotional items?
Yes, we can customise promotional products like pens, mugs, and lanyards with your logo.
What are your working hours?
We are open Monday to Thursday from 8am to 4pm; Friday by appointment.
Reviews (2)
Premier Team Building
Nov 23, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
LOVE IT!! The work Phoenix did for us has made us stand out, lifted our game and just makes us look the part. Love their work
Andrew Rundle
Aug 07, 2020 Report
This is a great family owned and run business. Ive been dealing with Pheonix for over 15 years. They do great quality work at the best prices.