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50+ Years
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Emergency
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Trusted Aged Care Services in Adelaide
Established in 1953, Helping Hand has dedicated over seven decades to supporting older South Australians in maintaining their independence and quality of life. Our organisation operates across metropolitan and regional South Australia, offering a comprehensive range of services including residential care, retirement living, and in-home support tailored to individual needs. Accredited under the Aged Care Quality Standards, we prioritise client wellbeing through a holistic approach that integrates compassion, respect, and excellence in every aspect of our service delivery. Our team of experienced professionals is committed to delivering care that is both personalised and inclusive, ensuring residents and clients feel valued and supported in their chosen living environment. With a strong focus on community engagement and cultural diversity, we foster environments where individuals can thrive socially, physically, and emotionally.

Our leadership team, guided by a clear vision of being the most trusted partner in aged care, ensures that our services align with the evolving needs of the communities we serve. From modern residential facilities to flexible home care solutions, we empower individuals to live their best lives while respecting their autonomy and dignity. Our commitment to continuous improvement is reflected in our strategic partnerships, innovative programs, and dedication to addressing the unique challenges faced by older adults. Through initiatives like our Support at Home program and specialised dementia care, we demonstrate our expertise in navigating complex care requirements while maintaining a client-first ethos. This enduring legacy of service excellence positions Helping Hand as a leader in aged care, driven by a mission to create meaningful experiences that enhance the wellbeing of every individual we support.
Services
Residential Care Retirement Living Home Care Dementia Support Respite Care Allied Health Services Home Modifications Transport Services Social Support Groups Nursing Services
Details
  • Year established: 1953
Highlights and features
  • We have over 70 years of experience in aged care services.
  • Our care plans are tailored to individual needs and preferences.
  • 24/7 nursing and emergency support available in residential homes.
  • Accredited under the Aged Care Quality Standards framework.
  • Community-focused approach with social activities and inclusivity programs.
Associations and certifications
  • Aged Care Quality Standards
What people say
Friendly staff Excellent care Community atmosphere Personalised support Well-maintained facilities
Services
Residential Care
Our residential care homes provide 24/7 support in a safe, homelike environment. Services include nursing care, daily living assistance, meals, and lifestyle activities tailored to residents' needs. With 11 locations across South Australia, we offer dementia support, palliative care, and respite options while maintaining a strong focus on community engagement and personalised care plans.
Retirement Living
Retirement villages offer independent living units with maintenance-free homes and community amenities. Residents enjoy social groups, allied health access, and pet-friendly policies while retaining ownership of their assets. Properties are available in prime locations across South Australia with flexible licensing arrangements to suit different lifestyle preferences.
Home Care
Help at Home services enable independent living through tailored support packages. Our experienced staff provide personal care, home maintenance, transport, and allied health services across metropolitan and regional areas. Flexible funding options and 24/7 availability ensure clients receive appropriate care while maintaining control over their daily routines.
Dementia Support
Specialised dementia care is delivered through trained staff and purpose-designed environments in residential homes. Our approach combines clinical expertise with compassionate support to manage cognitive decline while maintaining residents' dignity through individualised activity programs and family engagement initiatives.
Respite Care
Respite services provide temporary care solutions for both residents and their carers. Available at all residential locations, our programs offer stays from two weeks with full access to nursing support, social activities, and therapeutic programs to ensure continuity of care during transitional periods.
Questions
What aged care services does Helping Hand offer?
We provide residential care, retirement living, home care, dementia support, and respite services across South Australia.
How do I access residential care services?
Contact My Aged Care for assessment, then call our Admissions Team on 1300 653 600 to arrange placement.
Are pets allowed in retirement villages?
Small pets like birds and fish are permitted with prior approval from our Housing Coordinator.
Do you offer 24-hour nursing care?
Yes, all residential homes provide 24/7 nursing support and emergency maintenance services.
What areas do home care services cover?
We operate across metropolitan Adelaide and regional areas including Barossa Valley and Eyre Peninsula.
How are care costs determined?
Fees vary based on service type and individual financial circumstances, with government subsidies available for eligible clients.