Business Details
Emergency
services
Your Trusted Pool & Spa Experts in Berwick
Berwick Pool and Spa Shop has been a family-owned and operated business serving the Berwick community for over 30 years, establishing itself as the longest-serving pool and spa shop in the region. With over 40 years of combined industry experience, our team delivers comprehensive pool and spa maintenance, repairs, and supply solutions tailored to residential and commercial needs. We specialise in onsite services including chemical water rebalancing, filtration system upgrades, and regular cleaning schedules, alongside in-store repairs for pumps, cleaners, and chlorinators. Our commitment to quality extends to stocking leading brands like Astral Pool, Zodiac, and Lo-Chlor, ensuring customers access reliable products and expert advice. Located at Factory 4, 2-4 Enterprise Avenue, Berwick, we operate Monday to Saturday with a focus on personalised service and technical expertise.Our teams dedication to resolving complex issues, such as equipment failures and water chemistry challenges, has earned us a reputation for exceptional customer care. By combining decades of hands-on experience with a proactive approach to industry advancements, we provide solutions that enhance pool longevity and user satisfaction. Our 24/7 emergency response capability ensures urgent issues are addressed promptly, while our regular maintenance plans maintain optimal pool conditions year-round. Through consistent service excellence and community engagement, we continue to build lasting relationships with clients across Berwick and surrounding areas.
Services
Pool Servicing
Workshop Repairs
Chemical Testing
Pool Cleaning
Equipment Sales
Highlights and features
- We offer over 40 years of experience in pool and spa services.
- Our team provides 2 weekly or 4 weekly cleaning services.
- We stock major brands like Astral Pool and Zodiac.
- Our in-house repairs ensure quick turnaround for pool equipment.
- We service Berwick and surrounding areas with personalized solutions.
What people say
Highest level of customer service
Great knowledge
Problem solved
Best service
Good value
Services
Pool Servicing
Our pool servicing includes chemical water rebalancing, filter cleaning, and equipment diagnostics to ensure optimal pool function. We address issues like pH imbalances, filtration inefficiencies, and mechanical failures. Customers benefit from tailored maintenance plans that prevent costly repairs and extend pool lifespan.
Workshop Repairs
We repair pool pumps, salt chlorinators, and spa blowers in-house for quick turnaround. Our technicians diagnose and fix electrical, mechanical, and wear-related issues. Customers save time and money with reliable repairs that restore equipment functionality without compromising safety.
Chemical Testing
We test pool and spa water for pH, chlorine levels, and contaminants, then rebalance chemicals to ensure safe, clear water. This service prevents algae growth and equipment corrosion. Customers receive expert advice on maintaining water quality between visits.
Pool Cleaning
Our cleaning services include vacuuming, leaf removal, wall brushing, and basket emptying on 2-weekly or 4-weekly schedules. We combine manual cleaning with chemical adjustments for sparkling pools. Customers enjoy hassle-free maintenance and consistent water clarity.
Equipment Sales
We stock major brands like Astral Pool and Zodiac for filters, cleaners, and chemicals. Customers access high-quality products with expert installation and usage guidance. Our inventory ensures quick replacements and upgrades to maintain pool efficiency.
Questions
What pool and spa services do you offer?
We provide regular cleaning, chemical rebalancing, equipment repairs, filtration upgrades, and supply sales for pools and spas.
Do you service areas outside Berwick?
Yes, we service Beaconsfield, Pakenham, Emerald, and surrounding regions. Contact us for details.
Can you repair pool equipment in-house?
Yes, we repair pumps, chlorinators, and blowers in our workshop for faster turnaround.
What are your business hours?
Monday to Friday 9am–5pm, Saturday 9am–12:30pm. Emergency services available outside hours.
Do you offer emergency pool services?
Yes, we respond promptly to urgent issues like equipment failures and water contamination.
Reviews (6)
Anna
Aug 26, 2021
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I needed some Pool Chemicals desperately and Tom at Berwick Pool and Spa Shop was amazing! Helpful and professional. He knows his stuff. Happy to give advice and not pushy at all! Thanks Tom!
Lori Collins
Nov 26, 2020
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I cannot thank Michael and the team at Berwick Pool and Spa enough for the highest level of customer service I have received to date. You guys are superstars and gained a customer in us for life! Thank you for having exceptional knowledge and outstanding customer service.
Dave Jansz
Jul 05, 2020
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We purchased a spa in May so headed over to these guys for some water testing and advice. Friendly service with great knowledge. I was recommended to try out some MagnaSpa and oh boy was that amazing. Turned our spa to like being at the hot springs! Highly recommend visiting these guys for your pool or spa needs :)
David Tuite
Jun 16, 2019
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Charged for 2 items when i bought one, sunday morning employee knew nothing, when i found the actual price of the product was told to "go there then?"... he had no idea and ripped me off, last time i shop there.
Kay Wang
Sep 16, 2018
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Due to the time reason, I did not buy any thing or pay for any service, but they are very helpful and friendly when I am seeking advise.
Preeti Thakur
Jul 30, 2018
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Just bought new property and pool came without vacuum cleaner. After 2 weeks of fun, pool turned all green and dirty. After reading lot of reviews found this place close to home. Just like what you are trying to do.
Met the owner who has personally helped us to find the right unit. We know where to go for all our pool needs. I hope this review will help you to find right shop. These guys are the best and on top Michael has got more than 25yrs of experience. Thank you so much. Last thing got good value for money.
Met the owner who has personally helped us to find the right unit. We know where to go for all our pool needs. I hope this review will help you to find right shop. These guys are the best and on top Michael has got more than 25yrs of experience. Thank you so much. Last thing got good value for money.
