Business Details
50+ Years
experience
Trusted Hospitality Products Supplier in Lilydale, Victoria
Established in 1963, John Batman Group is a family-owned Australian business with a legacy of excellence in hospitality industry solutions. Our expertise spans decades, delivering tailored products and services to hotels, resorts, healthcare facilities, and restaurants across Australia, New Zealand, and the South Pacific. With a team of skilled professionals, we combine innovation and tradition to meet evolving industry needs. Our commitment to quality is evident in our Australian-designed products, which balance luxury, affordability, and practicality.We prioritise client relationships, ensuring reliable service and proactive support to help hospitality businesses enhance guest experiences. Our success stems from understanding market demands and maintaining ethical business practices while continuously expanding our offerings to meet modern challenges.
Services
Hospitality Products
Bathroom Amenities
Bedding Solutions
Digital Compendiums
Room Accessories
Signage
Cleaning Supplies
Guest Amenities
Menu Design
Compendium Publishing
Details
- Year established: 1963
Highlights and features
- We have over 60 years of experience in hospitality industry solutions
- Our products are proudly designed and manufactured in Australia
- We serve clients across Australia, New Zealand, and the South Pacific
- Our team combines traditional values with innovative approaches
- We guarantee reliable delivery and competitive pricing
What people say
Quality of the Room Compendium
Responsive, professional and ethical
Great product at the end
High standard service
Prompt and friendly service
Services
Hospitality Products
We provide comprehensive hospitality product solutions designed specifically for the accommodation industry. Our range includes bedding, bathroom amenities, and room accessories that combine quality with cost-effectiveness. These products help hotels and resorts deliver exceptional guest experiences while maintaining operational efficiency through durable, thoughtfully designed solutions.
Digital Compendiums
Our digital compendiums offer interactive guest information solutions for modern hospitality businesses. These platforms provide guests with easy access to hotel services, local attractions, and practical information through mobile-friendly formats. The digital guides complement our printed publications while offering enhanced functionality for tech-savvy travellers.
Guest Amenities
We supply premium guest amenities that enhance comfort and convenience in hospitality settings. Our product range includes toiletries, hygiene products, and convenience items designed to meet diverse guest needs. These thoughtfully curated offerings help accommodation providers maintain high standards of guest satisfaction through practical, quality-assured solutions.
Compendium Publishing
Our printed compendiums deliver essential guest information in a professional, visually appealing format. These publications contain hotel services, local attractions, and practical guest information tailored to specific locations. The guides help hospitality businesses enhance guest experiences through well-organised, easy-to-access information resources.
Product Solutions
We develop tailored product solutions to address specific hospitality industry challenges. Our team works closely with clients to create custom-designed items that meet unique operational requirements while maintaining aesthetic appeal. These solutions combine functionality with brand alignment to help hospitality businesses differentiate themselves in competitive markets.
Questions
What areas do you service?
We deliver hospitality products across Australia, New Zealand, and the South Pacific region.
Do you offer digital solutions?
Yes, we provide digital compendiums alongside our printed publications for modern guest needs.
What hospitality products do you supply?
We offer bedding, bathroom amenities, guest supplies, signage, room accessories, and cleaning products.
Are products made locally?
All our products are proudly designed and/or produced in Australia.
What's your delivery cost?
Australia-wide delivery is available for a flat rate of $9.95.
Reviews (5)
William Zhou
Jan 16, 2021
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JBG have awesome Touchsceen and publications that greatly improve my business. I recommend everyone to check them out !
Designs Worker
Jun 14, 2020
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I did try find a best touchscreen for fit my new pizza shop, I'm feel so lucky that I find one at John Batman Group !!! Love it
Rainbow Beach Accommodation Debbie'S. Place
Jan 01, 2020
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The worst thinnest towels I have ever seen. The photos showed nice fluffy towels and the reality is I have better cleaning rags than these towels. The bathmats are thin as well. I cannot use these towels in my accommodation and am so disgusted in the way these towels were marketed as Executive Collection . An honest way to market these towels would be to call them the rag bag collection.
Andrew Cayzer
Dec 08, 2018
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We have just purchased sheets for our caravan park cabins and the products are out standing quality from the start of on line ordering to delivery your company has been fantastic
Dave Chalmers
Dec 09, 2017
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Fantastic staff with a real passion for customer service. Ask for Harry if you want top shelf service. What an outstanding business.
