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Business Details
42 Years
experience
Your Trusted Local Jewellery Experts in Kirrawee
Pontifex Jewellers has been proudly serving the Sutherland Shire community for over 41 years, establishing itself as a trusted local destination for fine jewelry and gifting solutions. Our expertise spans diamond engagement rings, dress rings, everyday jewelry staples, and timepieces, complemented by a comprehensive range of custom design and repair services. With a focus on quality craftsmanship and customer satisfaction, we ensure every piece maintains its beauty and functionality for years to come.

Our team combines deep industry knowledge with a commitment to personalized service, reflecting decades of collective experience in the jewelry sector. As an integral part of the local community, we prioritize transparency, ethical practices, and attention to detail in every client interaction. From selecting the perfect gift to restoring cherished heirlooms, our professionals deliver reliable expertise and tailored solutions to meet individual needs.
Services
Diamond Rings Jewelry Repair Custom Design Luxury Watches Gemstone Jewelry Wedding Bands Pearl Accessories Children's Jewelry Jewelry Cleaning Gift Wrapping
Details
  • Year established: 1984
Highlights and features
  • We offer over 41 years of combined experience in fine jewelry craftsmanship
  • Our team provides expert jewelry repair and custom design services
  • We maintain strict quality control for all diamond and gemstone products
  • Our professionals stay current with evolving jewelry trends and technologies
  • We guarantee transparent pricing and ethical sourcing practices
Services
Jewelry Repair
Our expert technicians specialize in restoring all types of jewelry to their original condition. We offer ring resizing, chain soldering, stone replacement, and clasp repairs using professional equipment. Customers receive detailed consultations about repair options and costs before any work begins. Our service ensures restored functionality while maintaining the piece's aesthetic integrity.
Custom Design
We create bespoke jewelry pieces tailored to individual preferences and specifications. Our designers work closely with clients to develop unique engagement rings, wedding bands, and statement pieces. The process includes CAD modeling, metal selection, and gemstone sourcing. Each custom creation combines artistic vision with technical precision to produce one-of-a-kind jewelry items.
Diamond Jewelry
We offer an extensive selection of certified diamond jewelry including rings, earrings, and necklaces. Our inventory features various cuts, carat sizes, and settings to suit different tastes and budgets. Customers receive expert guidance on diamond quality assessment and certification. We also provide diamond sourcing services for those seeking specific characteristics.
Luxury Watches
Our store carries premium watch brands including Seiko, Thomas Sabo, and Lorus. We offer mechanical, quartz, and smartwatch options for both men and women. Services include watch servicing, battery replacement, and strap adjustments. Each timepiece comes with manufacturer warranties and authenticity guarantees.
Jewelry Cleaning
We provide professional cleaning services to maintain jewelry's brilliance and longevity. Using ultrasonic and steam cleaning technologies, we remove buildup without damaging materials. The service includes inspection for wear points and maintenance recommendations. Customers also receive cleaning cloths and care instructions for at-home maintenance.
Questions
Do you offer jewelry engraving services?
Yes, we provide professional engraving services for rings, bracelets, and pendants.
Can you source specific gemstones not in stock?
Our team can special order most gemstones and diamonds through our trusted suppliers.
Do you provide jewelry valuations?
We offer professional jewelry appraisal services for insurance and estate purposes.
What warranty applies to watch purchases?
All watches come with manufacturer warranties ranging from 1 to 5 years.
Can you resize existing rings?
Our jewelers can resize most metal rings within practical size limits.
Do you buy pre-owned jewelry?
We occasionally accept quality pre-owned pieces on consignment basis.
Reviews (4)
Ruth Cook
Dec 19, 2021 Report
My goods arrived within 4 days which is amazing since I live in a country area, they were beautifully packaged with a couple of nice treats and a personal note from a staff member. The jewellery is perfect, exactly what I wanted, happy to recommend
Daisy
Dec 14, 2021 Report
Great service. Received my daughter's birthday present for Boxing Day this year together with a lovely note from Rebecca. I haven't bought jewellery online before but will definately buy again from here.
Merry Christmas
Cassandra Murphy
Nov 28, 2021 Report
This is my third time ordering with Pontifex Jewellers and I am still happy at how wonderful the experience is. I ordered earrings yesterday from Pontifex Jewellers for my daughter-in-laws birthday and grand-daughters for Christmas and received them this morning! Amazing service, a free little gift came with my package as well which was a lovely surprise. The earrings are absolutely gorgeous. I will definately be shopping here again. If I could give 10 stars I would!!
Alexandra Fabrizio
Nov 28, 2021 Report
It was easy to shop online with Pontifex Jewellers. Fast response with shipping and a friendly warm customer service experience
as though you were shopping instore