Business Details
14 Years
experience
Emergency
services
Your Trusted Partner for Computer Repairs on the Gold Coast
Established in 2012, APlus I.T. has built a reputation as one of the Gold Coast's most respected computer repair businesses. Our team of Microsoft-certified technicians brings over a decade of combined experience to delivering fast, reliable, and affordable on-site and remote computer services. We specialise in diagnosing and resolving hardware and software issues across all major PC brands, with a 100% satisfaction guarantee backing our work.Our commitment to quality extends to network installation and maintenance, custom-built computer systems, and preventative maintenance programs tailored to both business and home users. With no call-out fees for Southern Gold Coast clients and after-hours services available by arrangement, we prioritise accessibility and convenience while maintaining rigorous technical standards.
Services
Computer Repairs
Remote Repairs
Networking Setup
Custom Computers
Data Recovery
Virus Removal
Hardware Sales
Network Maintenance
System Upgrades
Security Solutions
Details
- Year established: 2012
Highlights and features
- We have over 10 years of experience in computer repair services
- Our team consists of Microsoft-certified technicians
- We offer a 100% satisfaction guarantee on all repairs
- We provide remote repairs for up to 80% of common issues
- We offer after-hours and weekend services by arrangement
Associations and certifications
- Microsoft Accredited Technicians
- Microsoft Certified
What people say
100% satisfaction guarantee
Prompt response times
Expert technicians
Affordable rates
After-hours service
Services
Computer Repairs
Our Microsoft-certified technicians diagnose and fix hardware and software issues for all major PC brands. We offer same-day or next-day service with a 100% satisfaction guarantee. Repairs include system diagnostics, component replacement, and software troubleshooting for both residential and business clients.
Remote Support
Secure remote diagnostics and repairs for 80% of common computer issues using 256-bit encryption technology. Services include virus removal, software configuration, and system optimisation. Available Monday-Friday 9am-5:30pm with a $35/30-minute rate and no charge if unresolved.
Networking Services
Professional installation and maintenance of wired and wireless networks for homes and offices. Our certified technicians configure secure connections, enable file sharing, and optimise network performance starting at $115/hour with no travel fees for Southern Gold Coast clients.
Custom Computers
Tailored computer systems built to specific requirements starting from $899. We design high-performance desktops for gaming, business, and creative professionals with component selection optimised for performance and longevity, including warranty-backed parts.
Data Recovery
Specialised recovery of lost or damaged data from hard drives and storage devices. Our technicians use advanced tools to retrieve files from physically damaged drives or corrupted systems, with no charge for unsuccessful attempts.
People
Brian Stewart
Manager/Technician
With over a decade of experience in computer repair, Brian leads our technical team with Microsoft-certified expertise. He personally oversees complex repairs and network installations while maintaining direct client communication.
Questions
What computer brands do you repair?
We service all major PC brands including Dell, HP, Compaq, IBM, Acer, and Gateway with hardware and software troubleshooting.
Do you offer remote support services?
Yes, we provide secure remote diagnostics and repairs for 80% of common issues using 256-bit encryption technology during standard business hours.
What payment methods are accepted?
We accept VISA, MASTERCARD, and BANKCARD payments for all services completed at our workshop or on-site.
Are there any service guarantees?
All repairs carry our 100% satisfaction guarantee - if we can't fix it, you don't pay (excluding data recovery services).
Do you service business clients?
Yes, we specialise in business networking solutions, server maintenance, and corporate computer repairs with flexible scheduling options.
What areas do you service?
We cover all Southern Gold Coast areas with no travel fees, and service surrounding regions with a $45 travel charge for on-site visits.
Reviews (5)
Les Giddins
Dec 20, 2021
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All work carried out in a professional and highly skilled manner. We were very pleased and satisfied.
Trog Ladite
Oct 11, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Brian is very helpful and does a great job for a fair price.
Brian is very helpful and does a great job for a fair price.
Jared Byrne
Jul 14, 2021
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Great service and price for my laptop repairs. I have used their service a few times and will do again.
Libby Thomson
Jun 22, 2021
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Positive:Professionalism
What a fantastic service this company offers
Jason is a whizz I haven't come across a better computer company ever
What a fantastic service this company offers
Jason is a whizz I haven't come across a better computer company ever
Graeme Handley
Feb 19, 2021
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I had all my stuff transferred from my old laptop to my new one without any hassles. I can certainly recommend these guys as they are extremely technically helpful & don't charge the earth .
