Business Details
Trusted IT & Computer Repair Services on the Gold Coast
At Dirkwoods Computers, we are your trusted local specialists for comprehensive technology solutions. With over two decades of experience, we deliver fast computer repairs, expert IT support, and cutting-edge tech products to homes and businesses across the Gold Coast. Our team of Microsoft and Adobe certified professionals prioritises personal customer service, ensuring transparent communication and competitive pricing. From custom PC builds to advanced laptop repairs, we handle every challenge with precision and reliability.Our fixed-rate pricing model guarantees upfront cost clarity, while our certified technicians provide insurance-compliant damage assessments accepted by major Australian insurers. Whether you require onsite support, remote assistance, or a complete IT infrastructure overhaul, we combine technical expertise with a commitment to client satisfaction to keep your technology operating seamlessly.
Services
Laptop Repairs
PC Builds
Virus Removal
Data Recovery
Network Setup
Insurance Assessments
Custom Office Systems
Gaming PCs
Screen Replacements
Battery Upgrades
Highlights and features
- Over 20 years of technical experience with certified professionals
- Fixed pricing with upfront cost transparency
- Accepted by major Australian insurance providers
- Fast turnaround for repairs and insurance assessments
- Expertise in both consumer and business IT infrastructure
Associations and certifications
- Microsoft Certified Professionals
- Adobe Certified
What people say
Friendly and knowledgeable team
Saved me over $1000
Quick turnaround for PC builds
Competitive pricing
Honest repair assessments
Services
Laptop Repairs
Specialising in all laptop brands, we offer screen replacements, hinge repairs, and hardware upgrades. Our technicians handle liquid damage recovery and cooling system maintenance. Customers receive detailed diagnostics and certified repair reports accepted by major insurers.
Custom PC Builds
Tailored gaming and office systems built with premium components. We offer performance optimisation and compatibility checks for professional workstations. Each build includes software configuration and data migration support for seamless integration.
Virus Removal
Comprehensive malware eradication with system restoration. We implement protective measures against future threats and provide data backup solutions. Services include security audits and recovery from scam-related system compromises.
Insurance Assessments
Certified damage evaluations for insurance claims. We produce detailed documentation with photographic evidence and repair cost estimates. Accepted by AAMI, Allianz, NRMA, and other major Australian insurers for hassle-free claims processing.
Network Setup
Complete business network installation and optimisation. Services include Wi-Fi configuration, server integration, and cybersecurity implementation. We provide ongoing support for cloud services, email hosting, and remote monitoring systems.
Questions
What computer repair services do you offer?
We repair all laptop and desktop brands, including screen replacements, battery upgrades, and hardware diagnostics. Services extend to virus removal, data recovery, and insurance-compliant damage assessments.
Do you provide business IT solutions?
Yes, we offer network setup, cloud services, cybersecurity, and managed IT support. Our team handles device configuration, data migration, and ongoing technical maintenance for businesses.
Can you assist with insurance claims?
We produce certified damage reports accepted by major insurers. Our assessments include repair quotes, replacement estimates, and photographic documentation to streamline your insurance claim process.
What are your service pricing options?
We use fixed-rate pricing for all repairs. Standard rates include $150/hr for software diagnostics and $189–$350 for hardware assembly. Onsite visits cost $150/hr during business hours.
Do you offer PC custom builds?
Yes, we create custom gaming and office PCs tailored to your specifications. Builds include component selection, performance testing, and software configuration with warranty-backed parts.
Reviews (5)
Matt Douglas
Dec 17, 2021
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Spoke to Josh, and he was really polite and professional. Gave great advice and would recommend again. He really helped me out of a pickle. Cheers
Patrick Chung
Dec 07, 2021
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Friendly and honest team, Josh did a basic check up.I was advised to use the warranty route, now am booked in with my vendor (for warranty)..all happy, will def come back to Dirkwoods Computers to fix my other devices:))!
Brady Parsons
Oct 15, 2021
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If you're looking for pc builds or even pc advice then Dirkwoods Computers is the place to go. I was in the market for an i9 3080 build or something equivalent. I hadn't heard of Dirkwoods before and just walked in one day after a google search of pc stores in my area. After having positive in-store experiences and always greeted in a lovely manner by Brad, I decided to finally email the guys at Dirkwoods to get the ball rolling on my desired build. I had no prior experience with high-end pc's but Josh always kept me informed and explained everything in great clarity. Josh asked me what I was
Greg Liston
Oct 07, 2021
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Have used Dirkwood computers for over 15 years and have always had great service whether it be computer repair or a brand new custom built computer.
Josh has always been upfront about options and remedies for any questions or concerns I might have. Highly recommend.
Josh has always been upfront about options and remedies for any questions or concerns I might have. Highly recommend.
Poia
Oct 05, 2021
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I first conducted business with Josh about seven years ago. Since then I have consistently received expert IT advice from his team across a variety of technical issues. Including modem routers, wireless extenders, laptop screens/display adapters & most recently wireless USB adapters. If there's a Dirkwoods, there's a way.
