Business Details
37 Years
experience
Your Trusted Insurance Partner in Maroochydore
Established in 1989 on the Sunshine Coast, Pinnacle Insurance Services has grown to become a trusted provider of comprehensive insurance solutions. As a locally owned and family-operated business, we draw on over 100 years of combined experience to understand the unique insurance needs of families and small to medium-sized businesses. Our team is fully accredited in all general insurance classes, offering a personalized, full-service model tailored to individual client requirements. We pride ourselves on delivering reliable, expert advice and exceptional customer care for home, business, and asset protection. With a deep understanding of regional markets, we serve clients across the Sunshine Coast, Brisbane Valley, Gympie, Wide Bay, Bundaberg, Brisbane, Gold Coast, and throughout Australia.Our commitment to transparency and ethical practices ensures clients receive appropriate coverage aligned with their objectives and financial needs. Backed by our affiliation with Resilium Insurance Broking Pty Ltd and adherence to the Insurance Brokers Code of Practice, we maintain the highest standards of professionalism. Our directors, Shane Stenning and Nathan Starr, lead with hands-on expertise as Senior Client Managers, ensuring every client interaction reflects our core values. We specialise in commercial insurance packages, cyber insurance, fleet motor coverage, and personal insurance solutions, providing holistic risk management. Our focus remains on empowering clients to protect what matters most while navigating the complexities of insurance with confidence.
Services
Commercial Motor Insurance
Cyber Insurance
Fleet Motor Insurance
Farm Insurance
Home and Contents Insurance
Professional Indemnity Insurance
Public Liability Insurance
Workers Compensation Insurance
Boat Insurance
Travel Insurance
Details
- Year established: 1989
Highlights and features
- We offer over 30 years of local insurance expertise on the Sunshine Coast.
- Our team holds full accreditation in all general insurance classes.
- We provide personalized insurance solutions tailored to individual business and family needs.
- We specialise in comprehensive risk management for commercial and personal assets.
- Our directors provide hands-on client management with senior-level expertise.
Associations and certifications
- Insurance Brokers Code of Practice
- National Insurance Brokers Association (NIBA)
Services
Commercial Motor Insurance
Protect your business vehicles including excavators, tippers, and fleet vehicles against accidental damage or theft. Our policies cover repair costs and replacement, ensuring minimal disruption to your operations. Tailored solutions available for businesses of all sizes across Queensland.
Cyber Insurance
Safeguard your business against cyber threats including data breaches and financial losses from stolen customer information. Coverage includes legal costs, reputation management, and system recovery. Designed for businesses facing evolving digital risks in Australia.
Home and Contents Insurance
Protect your home and belongings against unexpected events with new-for-old replacement coverage. Policies cover structural damage, theft, and accidental damage to contents. Flexible options for homeowners and landlords across Queensland and Australia.
Workers Compensation Insurance
Meet legal requirements with comprehensive coverage for workplace injuries or illnesses. Includes medical expenses, rehabilitation costs, and lost wages. Tailored policies for Queensland businesses in high-risk industries and office environments.
Professional Indemnity Insurance
Protect your business against claims of professional negligence or financial loss from advice errors. Coverage includes legal defence costs and compensation payouts. Essential for consultants, tradespeople, and service providers across Australia.
People
Shane Stenning
Director/Senior Client Manager
With over 30 years of insurance experience, Shane specialises in commercial risk management. He leads client relationships with a focus on tailored insurance solutions for businesses on the Sunshine Coast and beyond.
Nathan Starr
Director/Senior Client Manager
Nathan brings extensive expertise in personal and business insurance products. As a director, he ensures clients receive comprehensive coverage options matched to their specific protection needs across Queensland.
Questions
What types of insurance does Pinnacle offer?
We provide commercial insurance packages, cyber insurance, fleet motor coverage, farm insurance, home and contents policies, and personal insurance solutions including boat and travel insurance.
Do you specialise in business insurance?
Yes, we offer tailored business insurance solutions including public liability, professional indemnity, workers compensation, and commercial motor insurance for Queensland businesses.
Are you locally owned?
Yes, we're a Sunshine Coast-based, family-operated business serving clients across Queensland and Australia since 1989.
How do I make a claim?
Contact us directly via phone or complete our online claim submission form with policy and incident details for prompt assistance.
What accreditations do you hold?
We're an Authorised Representative of Resilium Insurance Broking and adhere to the Insurance Brokers Code of Practice through NIBA membership.
Can you help with rural insurance needs?
Yes, we specialise in farm insurance and rural risk management, understanding the unique requirements of agricultural businesses in Queensland.
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Reviews (2)
David F.
Jan 11, 2020
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Big thanks to Sophie O'Halloran who managed our claim from start to finish. Sophie was constantly checking up to make sure things were getting done. Never had such a good experience with an insurance company.
Glenn Challen
Jun 12, 2017
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We have been using Pinnacle for about 9 years now and although we all hate paying insurance; its brought us peace of mind. Thank you to Nathan and the team for your ongoing great service, support and advice.
