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32 Years
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Emergency
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Trusted Real Estate Services in Brisbane
We are a dedicated owner-operator couple with over 30 years of combined experience in Brisbane's property market. Since 1994, we have built a reputation for delivering personalized, no-fuss service in property sales and management. Our approach prioritizes client needs through direct accountability, ensuring every client interaction is handled with professionalism and care. Backed by Colin's military discipline and Cynda's nursing background, we offer exceptional organizational skills and problem-solving expertise. Our commitment to Brisbane property owners extends beyond standard real estate services, providing 24/7 support for emergencies and tenant needs.

We maintain rigorous internal processes to guarantee consistent service quality, avoiding the pitfalls of fragmented team structures. With decades of client relationships sustained through transparency and reliability, we pride ourselves on being a trusted partner in property transactions. Our proven strategies in property marketing and management reduce client workloads while maximizing returns. As active participants in Brisbane's evolving real estate landscape, we adapt to market changes while upholding core values of honesty and dedication. This enduring philosophy ensures clients receive expert guidance tailored to their unique property goals.
Services
Property Sales Property Rentals Market Appraisals Property Management Emergency Support Tenant Services Sales Appraisals Rental Appraisals
Details
  • Year established: 1994
Highlights and features
  • We offer 30+ years of combined real estate experience in Brisbane
  • Our team provides 24/7 emergency property management support
  • Direct owner-operator accountability ensures consistent service quality
  • Military and nursing backgrounds enhance our problem-solving capabilities
  • We guarantee transparent, no-fuss property transaction processes
What people say
Exceptional service 24/7 availability Personalized approach Reliable professionals Market expertise
Services
Property Sales
We specialize in Brisbane property sales with strategic marketing and pricing guidance. Our team provides free market appraisals, advertising strategies, and transaction support. Clients benefit from our local market expertise and 24/7 availability to ensure smooth sales processes.
Property Rentals
Our rental services include property listings, tenant screening, and lease management. We offer free rental appraisals and maintain a database of quality tenants. The team ensures compliance with Queensland rental regulations while protecting property owners' interests.
Property Management
We provide comprehensive property management covering maintenance, tenant relations, and financial reporting. Our proactive approach includes emergency repairs and regular property inspections. Owners receive detailed updates while we handle day-to-day management responsibilities.
Market Appraisals
Free market appraisals determine accurate property valuations for sales or rentals. Our assessments consider current market trends, comparable sales data, and property condition. Clients receive actionable advice to maximize returns on their investments.
Emergency Support
24/7 emergency services address urgent property issues including maintenance failures and tenant concerns. Our team prioritizes rapid response times to minimize property damage and tenant disruption. This service ensures property owners have reliable after-hours support.
People
Colin Searl
Director
With military discipline and 30+ years in real estate, Colin ensures operational excellence. He specializes in strategic property marketing and crisis management, maintaining strict quality control across all services.
Cynda Searl
Director
A former registered nurse, Cynda brings exceptional care and organization to property management. She focuses on tenant relations and client communication, ensuring compassionate yet professional service delivery across Brisbane's property market.
Questions
How do I get a property appraisal?
Contact us via phone or our website form to schedule a free market appraisal for sales or rental valuation.
What areas do you service?
We operate across Brisbane including Toowong, Sherwood, New Farm, and surrounding suburbs.
Are you available after hours?
Yes, our team provides 24/7 support for property emergencies and tenant issues.
How long have you been in business?
We've served Brisbane property owners since 1994 with continuous owner-operator management.
What makes you different from other agents?
Direct owner-operator accountability, 24/7 service, and combined 30+ years' industry experience set us apart.
Do you offer property management?
Yes, we provide comprehensive property management including maintenance, tenant relations, and financial reporting.
Reviews (7)
Peter Farnan
Jan 06, 2022 Report
Colin and Cynda afforded us exemplary service during ownership of our unit. There were a lot of ups and downs during the time we owned it but they always handled any issue with great professionalism. We always felt confident any issue would be dealt with in a timely and efficient manner. And we always trusted their reading of the market.
Joni H.
Dec 18, 2021 Report
We have been renting through Active Real Estate for 5 years and have found their service to be excellent. They have been communicative and responsive and in partnership with our landlords have worked to take really good care of the property we rented. They treated us kindly and were always understanding when we brought matters to their attention. An excellent real estate service to rent through, we would happily recommend Cynda, Ellen and the team to others who are looking to rent through Active Real Estate.
Christine Andrews
Dec 10, 2021 Report
Critical:Professionalism,Quality
So glad I have moved onto Little Real Estate ...just so much better dealing with difficult tenants and half the commission...amazing professional real estate! Some tenants I still have were just furious from the poor way things were handled inCOVID.
Christine Andrews
Dec 05, 2021 Report
Critical:Professionalism,Quality
So glad I have moved onto Little Real Estate ...just so much better dealing with difficult tenants and half the commission...amazing professional real estate! Some tenants I still have were just furious from the poor way things were handled inCOVID.
Lisa McLaran
Nov 25, 2021 Report
I rented with Active Real Estate for nearly 3 years in the one property and found them very cooperative and quick to respond. After having previously had to deal with several dreadful agencies, I always had the impression they were trying to help me, the tenant, as well as the owner. I think I was also lucky to have a very reasonable landlord but maintenance issues were dealt with quickly and satisfactorily. I would be very happy to rent with them again.
Michelle Stone
Oct 24, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
Active realestate Toowong have been the best agents we have ever engaged. Professional ,personalised services attention to detail, helpfulness and excellent communication that fosters the confidence our property and tenants are well attended to. Highly recommended
Adam Davison
Oct 06, 2021 Report
I have nothing to fault with Active Real Estate, and everything in this review is 100% honest and genuine. I rented through this real estate for a period of just over 12 months, and they are the upmost professional and courteous real estate I've ever rented through. Cynda and her team were quick to resolve any issues, generally same day or next day I would have a technician at my door, ready to solve any issues. Speaking to this real estate was genuine, there was no passing me through different managers, I spoke to one person and the problem was addressed and rectified. This real estate genuinely