Business Details
32 Years
experience
Emergency
services
Your Trusted Partner for Funeral Services in Gold Coast
Established in 1994, Integrity Funerals has served the Gold Coast and Brisbane communities for over 20 years, providing compassionate and professional funeral services. Our dedicated team of funeral directors and support staff are committed to creating personalized arrangements that honour the unique lives of loved ones. We specialise in both traditional and contemporary funeral ceremonies, including cremation, burial, and pre-planning services. Our team's extensive experience in handling culturally diverse and complex arrangements ensures families receive tailored support during difficult times. We prioritise transparency in pricing and offer flexible financing options through partnerships with trusted providers.Our 24/7 availability ensures immediate assistance when needed, while our pre-planning services help alleviate emotional and financial burdens for future generations. Located in Parkwood, our chapel provides a peaceful setting for commemorations, complemented by live-streaming capabilities for remote attendees. Our team's backgrounds in emergency services and grief counselling enhance our ability to provide empathetic care. We maintain strong community ties through partnerships with local organisations and ongoing professional development. Customer testimonials consistently highlight our staff's professionalism, attention to detail, and ability to create meaningful farewell experiences.
Services
Funeral Arranging
Cremation Services
Burial Services
Funeral Pre-Planning
International Repatriation
Memorial Books
Exhumation Services
Live Streaming Tributes
Floral Arrangements
Grief Support
Details
- Year established: 1994
Highlights and features
- We have over 20 years of experience serving Gold Coast and Brisbane families
- Our team includes funeral directors with emergency services and counselling backgrounds
- We offer 24/7 support for immediate funeral arrangements
- Our pre-planning services include flexible financing options through Foresters Friendly Society
- We handle culturally diverse funeral arrangements with specialist knowledge
What people say
Caring and professional team
Stress-free arrangements
Beautiful service
Reasonable costs
Personalised touches
Services
Funeral Arranging
Our professional funeral arranging service creates personalised ceremonies that reflect the unique life of your loved one. With over 20 years' experience, we coordinate all aspects from venue selection to officiant arrangements. Our compassionate team guides families through decision-making while respecting cultural and religious traditions, ensuring meaningful commemorations that provide lasting comfort during difficult times.
Cremation Services
We offer comprehensive cremation services including chapel ceremonies with memorial viewings. Our experienced directors explain all options clearly, from traditional cremation with services to direct cremation. We assist with memorialisation choices and provide guidance on scattering ashes, ensuring families understand all available options while maintaining the dignity and respect your loved one deserves.
Funeral Pre-Planning
Our pre-planning service allows individuals to document their funeral wishes while exploring flexible financing options. By partnering with Foresters Friendly Society, we offer prepaid funeral plans and bonds that protect against future cost increases. This proactive approach eases emotional and financial burdens on families during bereavement, ensuring your final wishes are clearly documented and financially secured.
International Repatriation
Specialist international repatriation services handle the complex logistics of returning loved ones overseas. Our team manages all documentation, transportation, and customs requirements across diverse cultural contexts. With experience in global repatriations, we ensure compliance with both Australian regulations and destination country requirements, providing seamless arrangements for families during challenging times.
Grief Support
Ongoing grief support extends beyond funeral day through our compassionate care programs. Our team with backgrounds in emergency services and mental health provides guidance during the mourning process. We offer practical resources and connect families with community support networks, recognising that bereavement support remains essential long after initial funeral arrangements are completed.
People
Rowan Steer
General Manager
With extensive funeral industry experience, Rowan leads Integrity Funerals' team with a commitment to compassionate service. He ensures operational excellence while maintaining personal availability for families requiring special attention during bereavement.
Tracey Rosen
Location Manager
Having joined in 2009, Tracey combines financial expertise with compassionate funeral arranging. Her decade of experience includes managing culturally diverse ceremonies and developing community outreach programs that support grieving families beyond funeral day.
Blair Innes
Funeral Director
As both funeral director and mortuary manager, Blair brings 15 years of experience in creating dignified farewell ceremonies. His background in disability support services enhances his empathetic approach to family care during bereavement.
Andrew Ramsay
Funeral Director
Former emergency medical dispatcher Andrew specialises in culturally diverse funeral arrangements. His 2021 joining brought fresh perspectives on personalising ceremonies with memorabilia and technology, including live-streaming services for remote attendees.
Gordon Drage
Funeral Director
With 36 years in emergency services, Gordon offers unique understanding of trauma and grief. His police and firefighting background informs his sensitive approach to supporting families during sudden loss, complemented by mental health advocacy work.
Questions
What funeral service options are available?
We offer cremation with service, burial with graveside ceremony, direct cremation, non-attended burial, and funeral service followed by burial options.
Do you provide 24/7 funeral services?
Yes, our staff are available 24 hours a day, seven days a week for immediate assistance with funeral arrangements.
Can I pre-plan my funeral?
Yes, we offer pre-planning services with flexible financing options through Foresters Friendly Society, including prepaid funerals and funeral bonds.
Do you handle international repatriation?
Yes, we manage international repatriation with complete documentation and logistics handling for overseas transfers of loved ones.
Are live-streaming services available?
Yes, we provide complimentary live-streaming for remote attendees, ensuring no one misses the opportunity to participate in commemorative services.
Reviews (7)
Carrie Dee
Nov 29, 2021
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Why someone wouldn’t take 2 minutes to check the audio stream is beyond me. Your incompetence has robbed us of the chance to experience the ceremony, especially after the border restrictions meant that we could not physically attend. Added salt to our wounds and caused allot of distress. Your huge oversight and incompetence is beyond unacceptable.
Kriista Amadio Kriistabella
Nov 06, 2021
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After the sudden passing of my daughter, Jo and the team did an amazing job. Forever grateful for the way they handled everything. They went above and beyond.
Justin Oostenbroek
Oct 10, 2021
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Exemplary service provided from first contact to the conclusion of the funeral service. Every detail attended to in an efficient and professional manner (all conveniently in the one location) while also… maintaining an attitude of respect/sympathy for both the family and the deceased. Sharon and her team delivered an experience that was beyond our expectations… Unreservedly recommended!
A. D.
Sep 17, 2021
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Amazing, professional service from Tracey and the whole team. Unbelievable how quickly and efficiently they could produce a beautiful service especially under the current circumstances, including all the audiovisual requirements for the live streaming video service. Kazie was an amazing celebrant as well. They were always kind and caring at a difficult time, cannot thank you enough. We hope to not require your services too soon (no offence!) but if and when we do we will be using you.
Lance Meredith
Jul 17, 2021
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Tracey and the team were amazing organising a beautiful service with a very short lead time. No upselling and the service went through without a hitch. Father John also tailor made a beautiful speech from the information we had supplied which summed up our Mother wonderfully. Thank you all so much for making this sad time for our family as trouble-free as possible.
Sam Pinnell
Jun 14, 2021
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My mums celebration of life was yesterday. I can not thank Rowan, Tracey and Kim enough for their kindness and support. The service was beautiful. The whole team were so caring and professional. Loosing mum was heartbreaking, the team were so easy to talk to. I know she would have been happy and so proud. It couldnt have been more perfect than it was. Thank you for helping us make this day so special in honour of my gorgeous mum.
Kurt Axelsson
Jun 13, 2021
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Tracey Rosen was very professional and caring in addressing our requirements for my mothers recent funeral. At all times she made herself available to answer any questions I had and made certain the Chapel service went as per my request. Dianne Axelsson
