Business Details
50+ Years
experience
Emergency
services
Trusted Funeral Services on the Gold Coast & Tweed Heads
Heritage Brothers have been serving communities since 1934, providing compassionate and personalized funeral care. Our family tradition began with Frank Spriggy Heritage and has continued through four generations, maintaining a commitment to honesty, personal attention, and quality service. We operate across the Gold Coast, Tweed Heads, and Northern Rivers regions, offering 24/7 support for funeral planning, cremation, burial, and memorial services. Our team understands the importance of celebrating individual lives and tailoring services to reflect personal wishes.We prioritise transparency in pricing, including GST in all quotes to avoid unexpected costs. Our locally Australian-owned business takes pride in community involvement, supporting local charities and businesses. With experienced professionals like Wes, Ashley, and Mitchell Heritage, we ensure every family receives dignified and respectful care during difficult times.
Services
Funeral Arrangements
Cremation Services
Burial Services
Catering
Floral Tributes
Live Streaming
Pre-Paid Funerals
Memorial Urns
Repatriation
Funeral Printing
Details
- Year established: 1934
Highlights and features
- We offer 90 years of family tradition in funeral care since 1934.
- Our team provides 24/7 personalized support for bereaved families.
- Transparent pricing includes GST with no hidden fees.
- We are 100% locally Australian-owned and community-focused.
- Our services combine traditional values with modern memorial options.
Associations and certifications
- Australian Funeral Directors Association
What people say
Caring and professional
Made a difficult time easier
Prompt and organised
Personalised support
Excellent communication
Services
Funeral Arrangements
We guide families through every aspect of funeral planning, offering tailored options for traditional, memorial, or celebration-of-life services. Our team handles all logistical details including venue bookings, documentation, and coordination with third parties. With compassionate expertise, we ensure services reflect individual wishes while providing clear cost breakdowns to support informed decisions.
Cremation Services
Our cremation services include use of our on-site crematorium at Melaleuca Station Memorial Gardens or preferred locations. We manage permits, transportation, and ceremony coordination with dignity and respect. Families receive comprehensive explanations of processes and costs, with options for personalised tributes during cremation ceremonies to honour unique life stories.
Memorial Urns
We offer a diverse selection of memorial urns and keepsakes designed to preserve ashes in meaningful ways. Options range from classic urns to wearable jewellery and miniature keepsakes. Our staff provides guidance on selecting appropriate memorials while offering customisation possibilities to create lasting personal tributes that reflect individual personalities and interests.
Pre-Paid Funerals
Our pre-paid funeral plans allow individuals to arrange and fund their funeral preferences in advance. We offer flexible payment options including lump sums or instalments through Foresters Financial funeral bonds. This service provides peace of mind by securing current pricing and ensuring personal wishes are documented and respected when needed.
Live Streaming
We provide live streaming capabilities for families and friends unable to attend in person. Our dedicated equipment in Chinderah chapels and mobile streaming solutions ensure remote participants can engage with funeral services. This service includes recording options for later viewing, maintaining the dignity and connection of traditional ceremonies through modern technology.
People
Wes Heritage
Principal
With over 35 years in the funeral industry, Wes founded Heritage Brothers on the Gold Coast in 1997. A former national AFDA president, he combines international experience with local community focus. Wes personally oversees operations while maintaining hands-on involvement in service delivery.
Ashley Heritage
Director
Ashley has dedicated 30 years to funeral services, managing the Burleigh Heads branch since 1998. Active in local sports clubs, he brings community engagement to his role. His expertise ensures families receive compassionate guidance during challenging times.
Keith Heritage
OAM
With 60 years of industry experience, Keith received the Order of Australia Medal for funeral service and community contributions. He established Victorian operations before mentoring subsequent generations. His legacy continues through active involvement in business standards and community initiatives.
Mitchell Heritage
Trainee Director
Mitchell joined the family business in 2022, learning all aspects of funeral care from ground level. As fourth-generation heritage, he's gaining comprehensive experience in preparation for future leadership roles while maintaining hands-on service delivery.
Questions
What funeral service options are available?
We offer traditional funerals, cremations, burials, memorial services, and celebrations of life. Services can be religious, non-religious, or secular, with personalisation options including music, photos, and custom tributes.
How are funeral costs determined?
Costs depend on selected services, venue choices, and personalisation. We provide full cost estimates including GST during consultations, with transparent breakdowns to avoid unexpected expenses.
Can I pre-plan a funeral?
Yes, we offer pre-arrangement services documenting wishes and pre-paid options through funeral bonds. This ensures your preferences are respected while providing financial certainty for loved ones.
Do you provide 24/7 support?
Our team is available 24 hours a day, 365 days a year for immediate assistance with funeral arrangements and emergency services across our service areas.
What payment options exist?
We accept lump sum payments, instalment plans, and funeral bonds through Foresters Financial. Pre-payment options secure current pricing while maintaining flexibility for future adjustments.
Reviews (3)
Karen Brodie
Jun 14, 2020
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Ashley and Tahlia made us feel very welcome and supported from our first step through the door. They continued with excellent service and advice. Even last minute changes were not a problem. And the ability to view the service recording really helped with friends and family that couldn't travel. Thankyou.
John Cronin
Aug 17, 2019
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I cant thank Heritage Funerals enough for making a difficult time as easy as possible in the final aspects of our Mums arrangements. Right from contact by phone, our first meeting through to the Service and beyond, Heritage where excellent. Probably the best aspect was the superb advice and ability to support our Mums wishes, that Heritage was able to provide the complete Service and package at their location, and their support throughout the process. Essentially they led us through the complete period at a difficult time, and took care of a lot of items and arrangements that we did not
Jan Forrest
Aug 12, 2019
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I had a very pleasant experience with Heritage Brothers. Craig went out of his way to assist myself, my family and friends, leading up to and including the day of my husbands funeral. He couldnt have been more helpful and compassionate. Also, the lovely Celebrant Bernadette, who was also kind and caring throughout. Thankyou both, much appreciated.
Janette Forrest
Janette Forrest
