Business Details
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Compassionate Addiction Rehabilitation in Armadale, VIC
Arrow Health was founded on personal experience with addiction and a deep understanding of its impact on individuals and families. Our team of qualified professionals, many with lived experience of addiction, delivers evidence-based programs aligned with international best practices. We specialise in detox, inpatient rehabilitation, outpatient services, and family support, all overseen by medical directors with expertise in addiction treatment.Accredited under NSQHS and NSMHS standards, we provide a continuum of care in a safe, discreet environment with transparent pricing and no hidden costs. Our holistic approach combines clinical excellence with compassion, ensuring clients receive tailored treatment plans and long-term recovery support.
Services
Inpatient Rehab
Detox Programs
Family Support
Outpatient Program
VicRoads Behaviour Change
Intervention Service
Forensic Assessments
Aftercare Program
Highlights and features
- Evidence-based programs developed by medical professionals
- Tailored treatment plans with dedicated case management
- Holistic approach combining clinical and lived experience
- Free family support programs with counselling and education
- Accredited private hospital detox claimable on health insurance
Associations and certifications
- National Safety and Quality Health Service (NSQHS)
- National Standard in Mental Health Services (NSMHS)
What people say
Saved my life
Highly recommend
Changed my life
Amazing staff
Lifelong friends
Services
Inpatient Rehab
Our 30-90 day residential rehab program provides structured addiction treatment in a safe, discreet environment. Clients receive 24/7 medical care during detox, individual therapy, group support, and therapeutic activities. The program is tailored to individual needs and claimable on private health insurance.
Detox Programs
Medically supervised detox services are delivered in our accredited private hospital. The program includes round-the-clock care, symptom management, and transition planning to long-term rehabilitation. Detox is often claimable on private health insurance with transparent fee structures.
Family Support
Free family support programs include education sessions, counselling, and group therapy. We help families understand addiction, set healthy boundaries, and support loved ones during and post-treatment. Programs cater to parents of adolescents and general family members.
Outpatient Program
The 12-day outpatient program offers flexible therapy sessions for those unable to commit to residential rehab. Services include group therapy, relapse prevention, and one-on-one counselling available in-person or online with tailored recovery plans.
VicRoads Behaviour Change
Accredited VicRoads program helps individuals regain licences after drug or alcohol-related offences. Delivered by clinical specialists, the program focuses on behaviour change, safer choices, and long-term addiction management strategies.
People
Toby Lawrence
CEO
CEO with undergraduate studies in Behavioural Neuroscience and personal experience supporting a family member through addiction. Combines clinical understanding with lived experience to lead evidence-based treatment programs.
Rebecca Wardan
General Manager
Over a decade in health and hospital sectors, including roles at Department of Health & Human Services and YSAS. Brings extensive management experience in residential withdrawal services and clinical operations.
Questions
What types of addiction does Arrow Health treat?
We treat all addictions including alcohol, drugs, gambling, and behavioural addictions through personalised programs tailored to individual needs.
Does private health insurance cover Melbourne rehab programs?
Many private health funds cover detox and rehab under psychiatric hospital admissions. We provide transparent fee structures and help verify your policy benefits before treatment.
What's the difference between inpatient and outpatient rehab?
Inpatient requires residential stay with 24/7 care for severe cases, while outpatient allows home living with flexible therapy sessions suited to milder cases or post-inpatient care.
What family support services are available?
We offer free family counselling, education sessions, and structured programs including Adolescent Parent Support and Family First Step to help families understand addiction and support recovery.
Do you provide forensic addiction services?
Yes, we offer forensic assessments, court reports, and bail support services with clinician court appearances for clients involved in the justice system.
Videos
Reviews (6)
Kyle Mayne
Aug 14, 2021
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Was there 3 years ago definitely helped me a great deal and am still clean. But there was no call back or email to see how I was going or whether I stayed clean how would they even know their statistics. Ridiculous
Chris K.
Aug 05, 2021
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Several months ago I gave a largely, negative review. Following that review I was contacted by an Arrow Health staff member speaking on behalf of Toby Lawrence. In my review I insinuated that Penny and Toby Lawrence, although starting Arrow with honourable intentions, had become more interested in the fiscal rewards of the business than in helping the recovery of addicts. That Arrow reached out to me, disproves this opinion and I retract and wholly regret making it. I have raised my rating from 2 to 3 stars. The reason I didnt raise it higher is that despite Arrows good intentions, my
Dimity Morgan
Apr 08, 2021
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After visiting Arrow Health for support in dealing with the grief of an addicted loved one, I can confirm that from my first interaction I knew I was in safe, considerate and empathetic hands. I sat the family first step program twice and I even had the incredible Family Counsellor Julie counsel me on what was happening with my loved one and where to next. This information was invaluable to me and left a lasting impact. These interactions have been so been so largely positive that I went on to work with Arrow Health until today (my last day!). From my outside and now inside perspective, the team
Mitch Chapman
Mar 20, 2021
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Addiction truly is cunning, baffling and powerful and so I returned to Arrow for a second time at the end of last year because my life was in complete free fall due to alcoholism. This time I came with an open mind and a willingness to change. As i write this, I am five months sober and free from the desperation and sickness of needing to pick up a drink to merely exist. I am sincerely grateful to all the good people at Arrow in Woodend for sharing the gift of their experience, some occasional tough love, and lots of genuine kindness and care. I would particularly like to thank Mazz, Kaz
Lauren Stall
Feb 07, 2021
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I have just celebrated one year clean-and I cant thank the Arrow Health team enough. I think about my time in Woodend each day as I achieve another day clean. I am forever grateful to the Lawrence Family and the staff for giving me my life back. It isnt always easy but god I am glad that I can say, today I am clean.
Michelle Stavrakis
Sep 17, 2020
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As a family member having Julie Liebers family sessions and support has actually empowered me to be able to be supportive. . Addiction takes such a emotional toll on us, absolutely heartbreaking and to know that we actually have support is huge. Special mention to Dimity, what a wonderful asset she is to Arrow. I wish everyone well.
