Business Details
21 Years
experience
Emergency
services
Trusted Water Treatment Solutions in Heatherbrae
Civcon Water Services has been dedicated to building a sustainable future through water logistics since 2005. We specialise in providing comprehensive solutions for commercial, rural, suburban, and government clients across the Hunter Valley, Central Coast, and surrounding regions. Our expertise spans water tanks, pumps, septic systems, irrigation, and filtration, with a focus on quality products from trusted brands like Davey and DAB. We have successfully delivered major wastewater and water management projects for councils and organisations, ensuring timely completion and stakeholder satisfaction. Our team of technicians offers tailored advice and support, maintaining a commitment to innovation and environmental responsibility.With a purpose-built facility in Heatherbrae, we combine technical excellence with customer-centric service to address diverse water management needs. Our dedication to ongoing education and industry compliance ensures clients receive reliable, future-proof solutions. From initial consultation to installation and maintenance, we prioritise transparency, durability, and efficiency in every project. This approach has established us as a trusted partner for both residential and large-scale infrastructure developments.
Services
Water Tanks
Water Pumps
Septic Systems
Irrigation
Filtration
Details
- Year established: 2005
Highlights and features
- We have over 15 years of experience in water logistics solutions
- Our technicians provide tailored advice for residential and commercial needs
- We offer 24/7 emergency breakdown services 365 days a year
- We service Newcastle, Port Stephens, and the wider Hunter region
- We partner with leading brands like Davey and DAB Pumps
Services
Water Tanks
We supply and install diverse water tank solutions for commercial and residential properties. Our range includes round, slimline, and underground tanks in polyethylene or steel. Available in multiple capacities to suit rural, suburban, and industrial requirements.
Water Pumps
Our pump range includes submersible, firefighting, and septic models from leading brands. Designed for domestic supply, rural transfer, and wastewater applications. Includes circulation pumps and spare parts for ongoing system reliability.
Septic Systems
We install complete wastewater solutions including septic tanks, pump stations, and advanced treatment systems. Compliant with council regulations for residential and commercial properties. Includes servicing and maintenance programs.
Irrigation
Comprehensive irrigation supplies including filters, valves, and driplines. Custom systems for agricultural and landscaping applications. Expert advice for efficient water use in rural and urban settings.
Filtration
We provide whole-house filters, UV purifiers, and tank strainers. Solutions for improving water quality in residential and commercial properties. Includes upgrades for existing filtration systems.
Questions
What areas do you service?
We service Newcastle, Port Stephens, Central Coast, Hunter Valley, Singleton, Dungog, and Muswellbrook regions.
Do you offer emergency breakdown services?
Yes, our emergency service operates 24/7, 365 days a year for urgent water system issues.
What brands do you work with?
We stock and service products from Davey Pumps, DAB Pumps, Bianco, Zenit, and other leading water management brands.
Can you help with septic system upgrades?
Yes, we install and upgrade domestic and commercial wastewater treatment systems, including council-approved solutions.
Do you have a physical store?
Our Heatherbrae showroom is open Monday-Friday 7am-4:30pm, with ample parking available.
Reviews (6)
Brian Dee
Dec 06, 2021
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I could not find a tap conversion for an IBC water tank. I went to Civcon. The service and product knowledge of the staff member was one of the best I have ever experienced. He knew exactly what I wanted. He took me to the area where they were and showed me the different attachments I could use. I just can not speak highly enough of them. I have since been back for bits and pieces and received the same great service. You should try it yourself...
Dwayne Helbig
Oct 12, 2021
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Made contact via email looking for some filter elements. Kody responded (and even tracked down an extra one off one of the servicemen), payment was easy and even with COVID, my package arrived in perfect condition within the week. Thanks heaps Kody!!!!!!!!!!!
Craig Smith
Oct 06, 2021
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Plesent experience great service, sales staff with a sence of humour best customer service second to none.
Mike Fibbens
Aug 16, 2020
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I've been using this business for 14 years. Civcon have a very good range of tanks, pumps and various fittings. Staffed by a happy, helpful and knowledgeable team, this business is my first point of call when I need components for my home water storage. My most recent purchase was this morning when I bought a replacement pump for a 14 year old pump that had been ailing for two years. When I first reported a problem Civcon provided information about resetting the pump, and this gave the pump an extra couple of years of useful life. This is a first class business!
Mike
Mike
Susan Duke
Dec 16, 2019
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Very poor service. We sent in a pump to be fixed, they failed to fix it but charged us anyway and refused to give us a refund. Customer service was very unhelpful. We wont be buying our tanks or pumps from this organisation.
Todd Preece
Nov 15, 2019
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Installation of water tank was disgraceful. Dozens of faults as emailed to the business. Issues included multiple screw holes left in tank where screws did not align, many many gaps in rodent proofing, jagged edges where tin was trimmed, metal shavings left on floor of plastic tank lining, joined metal sheets where full length sheets should have been, earth straps not connected. Repairs to roof did fix most issues but not all. Communication was very poor including no follow up after repairs attempted. Thank you for reading!
