Business Details
28 Years
experience
Emergency
services
Trusted Insurance Brokers in Newcastle
Established in 1998, Newcastle Insurance Group has built a reputation as a trusted local insurance provider serving Newcastle and clients Australia-wide. Our team of dedicated insurance specialists brings over 25 years of combined experience in broking services, offering tailored solutions for business and personal insurance needs. We operate as an Authorised Representative of Ausure Pty Ltd, holding Australian Financial Services Licence 238433, and maintain membership with the National Insurance Brokers Association (NIBA). Our commitment to client advocacy is demonstrated through 24/7 support availability, claims management assistance, and access to over 150 insurers. We specialise in risk assessment and policy analysis, helping clients navigate coverage options while maintaining transparency with no hidden fees.Our services extend beyond standard offerings through community partnership programs that return 25% of income to local organisations. As a family-owned business, we prioritise understanding client needs before recommending insurance solutions, with particular expertise in commercial property, business interruption, and tradies insurance. Our digital platform enables efficient policy management while maintaining personal service through phone support. We actively educate clients about policy exclusions and coverage limitations to ensure informed decision-making.
Services
Business Insurance
Car Insurance
Commercial Property Insurance
Commercial Vehicle Insurance
Cyber Liability Insurance
Farm Insurance
Machinery Breakdown Insurance
Public Liability Insurance
Professional Indemnity Insurance
Workers Compensation Insurance
Details
- Year established: 1998
Highlights and features
- We offer 25+ years of local insurance broking experience
- Our team provides 24/7 claims support and policy management
- We maintain partnerships with over 150 national and international insurers
- Our community partner program returns 25% of income to local groups
- We provide transparent insurance advice with no hidden fees
Associations and certifications
- National Insurance Brokers Association (NIBA)
- Australian Financial Services Licence 238433
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to individual company needs. Our brokers assess operational risks and recommend appropriate coverage options including property damage, liability protection, and business interruption. Clients benefit from access to multiple insurers and expert policy comparison services.
Commercial Property Insurance
Our commercial property insurance protects business assets against damage and loss. Policies cover buildings, contents, and equipment with options for unoccupied properties. We help clients understand coverage limitations and ensure appropriate protection levels for their specific premises.
Public Liability Insurance
We offer public liability insurance protecting businesses against third-party injury or property damage claims. Our brokers explain coverage parameters and help select appropriate policy limits. This essential protection is available as standalone cover or part of broader business insurance packages.
Professional Indemnity Insurance
Our professional indemnity insurance safeguards against claims arising from professional errors or negligence. We assist clients in understanding policy exclusions and selecting appropriate coverage for their specific profession. This insurance is crucial for consultants, designers, and other service providers.
Workers Compensation Insurance
We provide workers compensation insurance meeting legal requirements for employing staff. Our brokers explain state-specific regulations and help businesses obtain appropriate coverage. This essential protection covers work-related injuries and illnesses while helping manage workplace safety obligations.
People
Gavin Walker
Director
With over 25 years in insurance broking, Gavin leads our team with expertise in risk management and client advocacy. He specialises in commercial insurance solutions and oversees our community partner program.
Questions
What insurance products do you offer?
We provide business insurance, car insurance, commercial property cover, public liability, professional indemnity, workers compensation, and personal insurance products.
Do you charge fees for insurance advice?
No, most of our services are commission-based through insurers. We disclose any potential fees upfront before providing services.
Can I get insurance quotes online?
While we offer online information, we recommend speaking with our brokers to ensure appropriate coverage tailored to your specific needs.
How do I make an insurance claim?
Contact us 24/7 via phone or our website to report claims. We guide you through documentation requirements and manage insurer communication.
Do you offer 24/7 insurance support?
Yes, our brokers are available 24 hours a day, 7 days a week for urgent insurance matters and claim assistance.
Can I bundle multiple insurance policies?
Yes, combining business and personal insurance policies often provides cost savings and simplified policy management.
Reviews (4)
Accounts Alphaflow Plumbing
Dec 18, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Highly recommend! Gavin was easy to deal & very informative/helpful.
Highly recommend! Gavin was easy to deal & very informative/helpful.
Renae Bennett
Oct 24, 2021
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I transitioned our Business Insurance to Newcastle Insurance Group (NIG) from a previous Insurance Provider that we had been with for quite some time as NIG was able to provide competitive business insurance policies that were both comprehensive and relevant to our business needs. NIG demonstrated a high level of professionalism during our discussions and responded to my questions and enquiries throughout the process efficiently. With an emphasis on strong customer service and providing quality insurance policies I would highly recommend Newcastle Insurance Group.
Harry Packer
Sep 20, 2021
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Every year we looked forward to renewing our Business Insurances with as much excitement as attending a funeral. There were always issues and many declines to offer quotes simply because we work in the Healthcare Industry. However, two years ago Newcastle Insurance Group was recommended to us and now I can truly say that we no longer look forward to renewing our insurances with trepidation. Gavin and his team take care of all the negotiations and paperwork and make sure that we are getting the best value we can. I, in turn can concentrate on running my business with one less frustration.
Anthony Campbell
Sep 06, 2021
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Positive:Professionalism,Value
Gavin was able to review my insurances, make some suggestions on things he felt could be improved in my coverage and he saved me money in the process.
Gavin was able to review my insurances, make some suggestions on things he felt could be improved in my coverage and he saved me money in the process.
