Business Details
39 Years
experience
Emergency
services
Your Trusted Insurance Partner in Newcastle
Established in 1987, Ian Jones Insurance Brokers has built a reputation as a trusted insurance intermediary with over three decades of industry expertise. Our team of qualified professionals maintains relationships with more than 150 APRA and ASIC licensed insurers, enabling us to source tailored insurance solutions for businesses and individuals across Australia. We specialise in risk assessment and policy placement, prioritising client needs through a service philosophy focused on transparency, reliability, and comprehensive coverage. Our brokers possess in-depth market knowledge to negotiate competitive premiums while ensuring clients fully understand policy terms, exclusions, and endorsements.With a commitment to long-term client relationships, we provide ongoing support for claims management, policy reviews, and evolving risk mitigation strategies. Our dedication to professional service has earned recognition from diverse industries, including flooring retail, real estate, and not-for-profit organisations. We operate under the principle that insurance should protect what matters most, combining local expertise with national insurer networks to deliver value-driven solutions.
Services
Business Insurance
Life Insurance
Public Liability Insurance
Property Insurance
Professional Indemnity Insurance
Marine Insurance
Farm Insurance
Workers Compensation
Trade Credit Insurance
Flooring Industry Insurance
Details
- Year established: 1987
Highlights and features
- We offer 37 years of experience in Australian insurance brokerage services
- Our team works with over 150 licensed insurers for comprehensive coverage options
- We provide personalised risk assessment and policy comparison services
- Our brokers explain complex insurance terms in easy-to-understand language
- We maintain a proven track record of prompt and efficient claims resolution
What people say
Prompt and professional
Saved a lot of money
Outstanding claims service
Competitive premiums
Expert advice
Services
Business Insurance
Our business insurance solutions protect Australian companies against operational risks. We offer tailored packages including property damage, liability coverage, and business interruption protection. With access to multiple insurers, we source policies that match specific industry needs while ensuring clear understanding of policy terms and exclusions. Our brokers provide ongoing risk assessment and claims support.
Life Insurance
We provide comprehensive life insurance products including term life, income protection, and trauma coverage. Our brokers assess individual circumstances to recommend appropriate coverage levels, explaining policy features and exclusions. We specialise in balancing protection needs with affordability for both personal and business-related life insurance requirements.
Public Liability Insurance
This essential protection covers businesses against third-party property damage or injury claims. We offer tailored policies for diverse industries, including high-risk sectors. Our brokers help determine appropriate coverage limits and exclusions while negotiating competitive premiums through our insurer network.
Property Insurance
We provide residential and commercial property insurance solutions with flexible coverage options. Our policies protect against fire, theft, natural disasters, and other risks. Brokers assist with risk assessment, policy selection, and claims management, ensuring property owners maintain adequate protection for their valuable assets.
Professional Indemnity Insurance
Essential for service providers, this insurance covers legal costs and compensation claims for alleged professional negligence. We offer policies tailored to specific professions, including high-risk sectors. Our brokers ensure comprehensive coverage while explaining policy terms, exclusions, and claims processes.
People
Ian Jones
Founder
With over 35 years in the insurance industry, Ian established the brokerage in 1987. He leads a team of professionals committed to providing tailored insurance solutions across Australia.
Kai Cameron
Insurance Broker
Specialising in flooring industry insurance, Kai provides prompt service and competitive solutions. Recognised for efficient claims handling and personalised client support across Australia.
Questions
What types of insurance do you offer?
We provide business, life, property, liability, marine, and specialty insurance for industries like flooring retail, real estate, and not-for-profits across Australia.
Why use an insurance broker?
Our brokers access 150+ insurers to find competitive policies tailored to your needs, explaining complex terms and managing claims on your behalf for better outcomes.
How do you handle insurance claims?
We provide dedicated claims support, leveraging our insurer relationships to ensure prompt resolution while guiding clients through the process with transparency.
Do you specialise in specific industries?
Yes, we specialise in flooring retail, real estate, not-for-profits, and high-risk sectors, offering tailored insurance solutions developed through decades of industry experience.
Are your services available Australia-wide?
Yes, we serve clients nationwide from our Newcastle base, providing local expertise with national insurer access for comprehensive coverage options.
How do you ensure competitive pricing?
By maintaining relationships with over 150 insurers, we compare policies to find optimal coverage at competitive rates while maintaining high service standards.
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Reviews (7)
Nick Stanning
Mar 28, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Lauren was really helpful with updating my current insurance and adding additional coverage at short notice. Super happy with the service my business received. Thanks Lauren!
Lauren was really helpful with updating my current insurance and adding additional coverage at short notice. Super happy with the service my business received. Thanks Lauren!
Jamie North
Jan 03, 2021
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Positive:Professionalism,Responsiveness
Personal care, professional approach and a timely turnaround. I would recommend Ian Jones Insurance Brokers for any business challenged by finding the right policy for their operations
Personal care, professional approach and a timely turnaround. I would recommend Ian Jones Insurance Brokers for any business challenged by finding the right policy for their operations
Ferris Building
Dec 27, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
It's refreshing to see someone who takes a great deal of interest in our business to ensure that they get the complete picture of what we do. Ian Jones Insurance Brokers seem to go that extra mile to make sure that we know what we have and how it needs to be protected. We would strongly recommend dealing with Ian Jones Insurance.
It's refreshing to see someone who takes a great deal of interest in our business to ensure that they get the complete picture of what we do. Ian Jones Insurance Brokers seem to go that extra mile to make sure that we know what we have and how it needs to be protected. We would strongly recommend dealing with Ian Jones Insurance.
Phillip Thompson
Dec 17, 2020
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The staff at Ian Jones have been nothing but helpful, and very thorough in ensuring we had the right cover for our new business.
Kayla went above and beyond to get everything processed before our deadline, and was nothing but friendly and professional in the way she approached our situation. I cant thank Kayla and the team at Ian Jones enough for taking some of the stress out of starting a new business venture.
Kayla went above and beyond to get everything processed before our deadline, and was nothing but friendly and professional in the way she approached our situation. I cant thank Kayla and the team at Ian Jones enough for taking some of the stress out of starting a new business venture.
Nichole Stewart
Dec 15, 2020
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I am so happy that I am insured with Ian Jones they supported me through a ruff period where my daughter reversed and tapped another car (no damage) 9monthes later they tried to go my insurance with there damages of there hole back end damaged and all down one side this didn't happen Ian Jones won my case and taught me always take a photo even if there is no damage still take a photo
Rod Cooper
Nov 11, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Lauren is always so helpful with any concerns that come up, she is onto it right way with a solution. Communication is always direct and informative, exactly what I want from an insurance broker.
Lauren is always so helpful with any concerns that come up, she is onto it right way with a solution. Communication is always direct and informative, exactly what I want from an insurance broker.
Fraser Smith
Aug 26, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Ian Jones Insurance has proven to be an invaluable partner for both my personal AND business insurance needs. Ian's personal, and professional advice have not only helped me grow as a small business but also saved me significant amounts of money. I thank Ian and his wonderful team. Highly recommended!
Ian Jones Insurance has proven to be an invaluable partner for both my personal AND business insurance needs. Ian's personal, and professional advice have not only helped me grow as a small business but also saved me significant amounts of money. I thank Ian and his wonderful team. Highly recommended!
