Business Details
20 Years
experience
Your Trusted Mortgage Broker in Hawthorn East
SmartLend Mortgage Broking Services has been a trusted name in mortgage broking since 2006, founded by Kathy Morris with over 21 years of industry experience. We specialise in providing tailored home loan solutions for first-time buyers, investors, and those seeking refinancing or construction loans. Our team holds advanced qualifications including Diplomas in Finance and Mortgage Broking Management, supported by cutting-edge software to track the latest market offerings. Accredited with over 50 lenders including major banks, we operate fee-free and focus solely on client needs. Our services extend to investment loans, reverse mortgages, and commercial property financing, with a strong track record of $800 million in loans written.Recognised through multiple awards including Top 5 Female Brokers in Australia, we combine local expertise with national reach. Our client-centric approach prioritises transparency, with no hidden fees or obligations. We offer flexible consultation options including in-person meetings in Hawthorn East or virtual appointments via Zoom. Backed by memberships with MFAA, FBAA, and AFCA, we ensure compliance with the highest industry standards. Our dispute resolution processes are transparent and aligned with ASIC regulations, providing additional client protection.
Services
Home Loans
Refinancing
Investment Loans
Construction Loans
First Home Owners Grant
Reverse Mortgages
Commercial Property Loans
Bridging Loans
Business Loans
Vehicle Finance
Details
- Year established: 2006
Highlights and features
- We have over 20 years of combined experience in mortgage broking.
- Our services are completely free with no hidden fees or obligations.
- We are accredited with all major banks and 50+ lending institutions.
- Our team holds advanced qualifications including Diplomas in Finance.
- Award-winning brokers with recognition in Victoria, Tasmania, and nationally.
Associations and certifications
- MFAA
- Australian Credit Licence 391237
- AFCA
What people say
Very personable
Committed to securing the right loan
Extremely helpful
Replied promptly
Made aware of issues instantly
Services
Home Loans
SmartLend Mortgage Broking Services provides tailored home loan solutions for first-time buyers, including competitive rates and access to government schemes like the First Home Owners Grant. Our team compares 50+ lenders to find the best fit for your financial situation. With no fees and expert guidance, we streamline the approval process for residential purchases.
Refinancing
We help clients reduce repayments by refinancing existing mortgages to better rates or terms. Our brokers analyse your current loan and market options to secure savings. This includes switching lenders or renegotiating with your existing provider while ensuring minimal disruption to your financial plan.
Investment Loans
Specialised financing for property investors seeking rental income or portfolio growth. We offer advice on interest-only options, tax-effective structures, and lenders with competitive rates for investment properties. Our service includes cash flow analysis to maximise returns while managing risk.
Construction Loans
Tailored financing solutions for new home builds or major renovations. We coordinate with builders and lenders to release funds in stages aligned with construction milestones. Our brokers ensure compliance with lender requirements while providing clear timelines for project completion.
Bridging Loans
Flexible short-term financing for clients needing to secure a new property before selling their existing home. We connect borrowers with lenders offering competitive rates and clear repayment terms to bridge temporary funding gaps during property transitions.
People
Kathy Morris
Founder
With 21 years in mortgage broking, Kathy established SmartLend Mortgage Broking Services in 2006. She holds MFAA membership and diplomas in finance, winning multiple awards including Top 5 Female Brokers in Australia. Her expertise spans residential and investment loans.
Stephanie Kiley
Mortgage Broker
Certified broker since 2021, Stephanie specialises in first home buyers and construction loans. She holds a Diploma in Finance and leverages prior architecture experience to advise on property development financing solutions.
Queenie Zou
Program Partner
Queenie serves the Chinese community with mortgage solutions, bringing eight years of broking experience. She focuses on client referrals and cultural-specific financial guidance to ensure accessible home ownership pathways.
Questions
What services does SmartLend offer?
We provide home loans, refinancing, investment loans, construction loans, and commercial property financing across Victoria and Tasmania.
Are there fees for SmartLend's services?
No, our mortgage broking services are completely free with no hidden charges or obligations.
How does SmartLend find the best loan?
We compare 50+ lenders, including all major banks, to secure competitive rates tailored to your financial situation.
What areas does SmartLend service?
We operate statewide in Victoria and Tasmania, offering in-person and virtual consultations.
How are disputes resolved?
Complaints can be submitted via email, phone, or mail, with escalation options to AFCA for independent resolution.
