Pinnacle Plumbing Group

Business Details

23 Years

experience

Emergency

services

Your Trusted Melbourne Plumbing Experts

Pinnacle Plumbing Group has been serving Melbourne's plumbing needs for over two decades, establishing itself as a trusted provider of comprehensive plumbing solutions. Our fully licensed and insured team delivers expert services across residential, commercial, and industrial properties, specialising in emergency plumbing, gas appliance installation, water meter installations, and leak detection. With a commitment to quality workmanship and advanced techniques, we prioritise timely responses and customer satisfaction. Our 24/7 availability ensures prompt solutions for urgent issues, minimising property damage.

Backed by a lifetime warranty on workmanship and offering deferred payment options, we combine technical expertise with customer-centric service. Our team's extensive experience in South East Melbourne suburbs enables tailored solutions for both new installations and complex repairs. Through state-of-the-art leak detection equipment and patented processes for blocked drains, we deliver minimally invasive repairs. As an established Melbourne business, we maintain strong local knowledge while adhering to strict safety and compliance standards for all gas and water systems.

Services

Emergency Plumbing Gas Appliance Installation Water Meter Installation Blocked Drain Clearance Leak Detection Gas Line Repair Toilet Repairs Hot Water Systems

Details

Year established: 2003

Highlights and features

We offer 24/7 emergency plumbing services with 2-hour response times
Our team has over 20 years of combined experience in Melbourne plumbing
We provide lifetime warranty on all workmanship
We use state-of-the-art leak detection and drain clearing equipment
We offer deferred payment options with zero interest

What people say

2-hour response time Lifetime warranty offered Expert leak detection 24/7 availability Professional technicians

Website

Update Listing

Services

Emergency Plumbing

Our emergency plumbing service responds to urgent issues across Melbourne with guaranteed 2-hour response times. We handle burst pipes, gas leaks, internal flooding and hot water system failures. Our fully stocked vehicles enable on-site repairs for immediate solutions. Technicians carry advanced leak detection equipment and provide upfront cost estimates before any work begins. Available 365 days a year including public holidays.

Gas Appliance Installation

We install and service all gas appliances including hot water systems, cooktops, heaters and fires. Our licensed technicians perform gas line installations and safety compliance checks. Services include carbon monoxide testing, pipe work and appliance certification. We handle both residential and commercial installations with ongoing maintenance programs. All work complies with Australian safety standards and includes compliance certificates.

Water Leak Detection

Specialist leak detection using thermal imaging, pressure testing and acoustic equipment locates hidden leaks in walls and under slabs. Our non-invasive methods identify leaks in copper, galvanised or plastic pipes. We provide repair options with minimal disruption to property structures. Services include water pressure analysis, pipe locating and comprehensive reports with CCTV footage when required.

Blocked Drain Clearance

We clear blocked drains using hydrojetting, CCTV inspection and root cutting equipment. Services cover kitchen, bathroom and sewer drains with same-day solutions. Our high-powered jetters remove fat buildups and tree root intrusions. We provide preventive maintenance programs and annual inspections to avoid future blockages in residential and commercial properties.

Hot Water Systems

Installation and repair of electric and gas hot water systems including storage and instantaneous units. We offer replacement services with same-day options and energy-efficient models. Our technicians service all brands and provide safety checks with tempering valve installations. Services include system sizing recommendations based on household needs and off-peak tariff optimisation.

Questions

What constitutes a plumbing emergency?

Burst pipes, gas leaks, severe water leaks, no hot water, and blocked drains causing property damage require immediate attention.

How quickly can you respond to emergency calls?

Our maximum response time is 2 hours for all Melbourne metro areas, available 24/7 including holidays.

Do you offer emergency services during holidays and weekends?

Yes, we operate 365 days a year with the same response times during holidays and weekends.

What are common causes of blocked drains?

Food scraps, hair build-up, grease accumulation, tree root intrusion, and flushing non-degradable items commonly cause drain blockages.

Can blocked drains lead to more extensive plumbing issues?

Yes, untreated blockages can cause water damage, pipe bursts, sewage backups and structural damage requiring major repairs.

Do you provide cost estimates for emergency repairs over the phone?

We provide upfront cost estimates after initial problem assessment, with no work performed without customer approval.

Reviews (5)

Write a Review

Liam O'Brien

Jan 02, 2022 Report

I'd use these guys again just because they are such cracking good blokes, but on top of that they are absolute QUALITY. Ben did an amazing job, and then due to an error made by another trade company Nick came the following day to do necessary re-work. He even helped me lift a washer and dryer as a little side favour. I noticed they want to make sure every last detail is done and in the right position. Well played lads

Fiona Hall

Dec 04, 2021 Report

Pinnacle plumbing have done quite a bit of work for me over the last couple of years - most recently was an emergency leaking pipe. Nick and his guys are very professional, respond to calls promptly and turn up when they promise. Their standard of work and knowledge and ability to work very well as a team is a credit to Nick. Would certainly recommend them.

Michelle Hanningl

Nov 08, 2021 Report

Trying to find a gas plumber to be able to carry out the works on a gas fireplace, I was wanting to do became very hard, lots of phone calls but no one really went out of their way to point me in the right direction. Anyway, I stumble across Pinnacle plumbing in Abbotsford and thought they are closed by I will give it one more shot and if not then I will give up looking. I rang them up and spoke to a lovely lady who listen to what I was wanting and said to send some photos to her and will check with the plumber. not long after she rang me back and said that they can do so and we booked in a time

Sam Pappas

Nov 04, 2021 Report

Nick and the team at Pinnacle Plumbing have been brilliant in providing a thorough and detailed service with our kitchen plumbing needs. Nick conducted a site visit promptly, took the time and showed an attention to detail that ensures the job gets done properly. Would not hesitate to recommend this business to anyone looking to get some plumbing work done. Everything is efficient and professional and on top of that they are nice people!!!!

Xenia Shaw

Sep 06, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Pinnacle replaced the wall heater in our flat. They did an excellent job with a very quick turn around time from when we contacted them for a quote to the heater being installed. Their service and communication was very impressive.