Gi Computer Innovations

Business Details

28 Years

experience

Your Trusted IT Partner in Melbourne

Established in 1998, we are a trusted provider of tailored IT solutions with over 25 years of experience delivering innovative technology services across Australia. Our team of certified professionals specialises in managed IT support, cybersecurity, and backup solutions designed to meet the unique needs of businesses in sectors including aged care, hospitality, healthcare, and finance. We prioritise proactive maintenance, enhanced security measures, and predictable costs to minimise downtime and protect digital assets.

With a focus on Australian-owned operations, we combine local expertise with national reach to offer both on-site and remote support, ensuring businesses can rely on scalable, future-ready infrastructure while maintaining compliance and operational efficiency.

Services

Managed IT Support Cyber Security Managed Backup Digital Marketing Web Design IT Support for Aged Care IT Support for Hospitality IT Support for Healthcare Network Installations Hardware Supply

Details

Year established: 1998

Highlights and features

We have over 25 years of experience in IT solutions.
Our team consists of certified experts with industry-specific knowledge.
We offer tailored services for aged care, hospitality, and finance sectors.
Proactive maintenance and 24/7 monitoring to prevent IT disruptions.
Australian-owned with a focus on local business needs.

What people say

Responsive, friendly and knowledgeable Great fast service Highly recommend Efficient, dependable Professional service

Website

Update Listing

Services

Managed IT Support

Our managed IT support ensures proactive infrastructure management, including network monitoring, software updates, and security protocols. Businesses benefit from predictable costs, reduced downtime, and expert guidance tailored to their operational needs. With 24/7 monitoring and performance reporting, we safeguard your systems to enhance productivity and scalability.

Cyber Security

Our cybersecurity services protect against threats through firewalls, vulnerability assessments, and employee training. We implement data encryption, incident response plans, and compliance strategies to secure digital assets. Tailored solutions address industry-specific risks, ensuring businesses maintain regulatory adherence and operational continuity in an evolving threat landscape.

Managed Backup

We offer automated backup solutions with retention periods ranging from 28 days to seven years, ensuring rapid data restoration. Hybrid off-site storage, monthly archiving, and disaster recovery testing protect critical systems. Bronze, Silver, and Gold packages cater to varying business sizes, minimising data loss risks and operational disruptions.

Web Design

Our web design services create interactive, professional websites aligned with business goals. From initial design to ongoing SEO and cloud integration, we ensure seamless user experiences and mobile compatibility. Clients receive tailored solutions, including e-commerce functionality and content management systems, to enhance online visibility and engagement.

Digital Marketing

We deliver targeted digital marketing strategies, including SEO, PPC, and social media management. Our data-driven approach optimises online presence, drives customer engagement, and boosts conversion rates. Services are customised to industry needs, ensuring measurable ROI and sustained growth for businesses in competitive markets.

Questions

What industries do you specialise in?

We provide tailored IT support for aged care, hospitality, healthcare, finance, education, and general office environments.

Do you offer cybersecurity services?

Yes, our cybersecurity solutions include firewalls, vulnerability assessments, data encryption, and compliance training to protect against threats.

What backup options are available?

We offer Bronze, Silver, and Gold backup packages with retention periods from 28 days to seven years, including off-site storage and disaster recovery.

Are your services available outside Melbourne?

Yes, we provide remote and on-site IT support Australia-wide, with a focus on Melbourne-based operations.

How do you handle emergency IT issues?

While we don't offer 24/7 emergency services, our proactive monitoring minimises downtime, and we prioritise rapid response during business hours.

Reviews (6)

Write a Review

Ronald Jackson

Dec 28, 2021 Report

GI Computer Innovations is the total package for sourcing of hardware and software, system monitoring, and help desk services. To complement this, they listen then give good advice and are always responsive. I moved employers, and still they help me with the same professional service and with a focus on my needs for computing and printers. For me this is what I seek, a firm that seeks to understand my needs then delivers and in a timely manner. That is GI Computer Innovations. Highly recommend.

Gerry NuTrans

May 22, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
Highly recommend. Very happy with the service and quality of the work

Metlam Australia

Apr 23, 2021 Report

Greg and the team at Gi have really assisted us with all our IT needs. They helped us develop an interactive, professionally designed website. Thanks team.

Gap Road Medical Centre

Mar 12, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
These guys are amazing, we have been working with them for several years now, they are efficient, dependable, and a great team to work with. We would highly recommend their services.

Jude Payet

Aug 30, 2020 Report

Positive:Responsiveness
Very Happy with their services rendered so far for My Company Vedder Sanitary Services

John Allcock

Aug 28, 2020 Report

Positive:Professionalism
Greg & his GICI team have been instrumental in putting together our web and IT support & services and attending our IT problems to keep us at the fore front of the market we serve & our Technology. Thanks