Business Details
Welcome to Drouin Family Hotel - Your Home Away From Home in Drouin
Established as a cornerstone of the Drouin community, Drouin Family Hotel combines rich history with modern hospitality. Our venue offers a welcoming environment for locals and visitors alike, featuring a vibrant bar with live sports coverage, a family-friendly bistro serving meals daily, and a dedicated playroom to keep children entertained. We prioritise inclusivity through our Wheelchair Friendly accreditation, ensuring accessible facilities for all patrons.Our commitment to responsible gambling practices and community wellbeing is reflected in our certified code of conduct and partnerships with support services. With spacious layouts, dedicated seating for those with disabilities, and a focus on customer comfort, we strive to create memorable experiences for every guest. From casual meetups to sporting events, our venue provides a versatile space tailored to diverse needs.
Services
Bar
Bistro
Play Room
All Abilities Access
Responsible Gambling Support
Highlights and features
- 2023 AHA All Abilities Best Hotel winner in Victoria
- Fully wheelchair-accessible venue with dedicated facilities
- Family-friendly playroom with interactive games and equipment
- Certified responsible gambling practices and support programs
- TAB facilities with live sports coverage on multiple screens
Associations and certifications
- Wheely Serious Project
Services
Bar
Our bar offers a lively atmosphere with cold beverages on tap, premix options, and live sports coverage. Friendly staff serve patrons in a space featuring pool tables, a jukebox, and multiple plasma screens. Ideal for casual meetups or watching major sporting events.
Bistro
Serving daily meals in a family-friendly environment, the bistro provides lunch and dinner options seven days a week. The menu caters to diverse tastes while maintaining a welcoming space for community gatherings and casual dining experiences.
Play Room
Designed for family enjoyment, the playroom features a jumping castle, slide, adventure climb, and interactive gaming consoles. Separate zones accommodate different age groups, ensuring a safe and engaging environment for children while parents relax nearby.
All Abilities Access
Certified as Wheelchair Friendly under the Wheely Serious Project, the venue includes accessible lifts, wide pathways, ambulant toilets, and preferred seating. Staff are trained to assist patrons with mobility equipment or sensory needs.
Responsible Gambling
We promote informed gambling choices through our certified code of conduct and self-exclusion programs. Resources include staff training, informational materials, and partnerships with support services like Gambler's Help for 24/7 assistance.
Questions
Does The Drouin Family Hotel offer wheelchair access?
Yes, we are certified Wheelchair Friendly with accessible lifts, wide pathways, ambulant toilets, and dedicated seating areas.
What family-friendly facilities are available?
Our Play Room includes a jumping castle, slide, adventure climb, and interactive gaming consoles for children of all ages.
Are bar meals available daily?
Yes, our bistro serves lunch and dinner seven days a week in a family-friendly environment.
What responsible gambling measures are in place?
We follow a certified Responsible Gambling Code of Conduct, offer self-exclusion programs, and partner with support services for gambling harm.
What are the venue's opening hours?
Open daily from 10am, closing times vary: 12am Mon-Wed, 1am Thu, 2am Fri-Sat, and 11pm Sun.
Can I watch live sports at the hotel?
Yes, our bar features five plasma screens and overhead TVs showing live sports events with TAB betting facilities.
Reviews (3)
Paul Francis
Dec 27, 2021
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Wonderful staff, wonderful, thoughtful chef. Portions not overly large, thus minimizing waste...5 stars
Cat B.
Dec 04, 2021
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Food was good, very large! We all enjoyed our meals. The staff were lovely and efficient. It was very loud during lunch. If you're dining with someone hard of hearing, perhaps book an outdoor table or a booth near the bar.
Marlene Robbins
Nov 20, 2021
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Huge Thanks to Simon and all the staff. Local Ladies' Luncheon. Plenty of quality food from fantastic varied menu, as always, Seniors meals plentifuland sweets to die for. Meals to tables very fast, especially to the large groupService cannot be faulted. Very much a local favourite. Thank you from all.
