Business Details
18 Years
experience
Emergency
services
Trusted IT Services for Perth Businesses
Lakes Networking specialises in providing comprehensive IT management solutions for small to medium enterprises across Perth, Western Australia. Established in 2008, we have built a reputation for delivering tailored technology solutions that enhance business operations while minimising downtime. Our team of experienced engineers and support specialists offers 24/7 monitoring, proactive maintenance, and rapid response support from 6am to 6pm weekdays. We prioritise client relationships, ensuring all services are delivered with predictable pricing and no hidden fees through our capped SLA plans. Our ISO 27001 certification demonstrates our commitment to information security management, protecting client data against evolving cyber threats.By managing complete IT infrastructure including servers, networks, cloud services, and offsite backups, we enable businesses to focus on their core operations. Our strategic approach balances cloud integration with practical technology solutions, ensuring measurable improvements in system performance and reliability. With offices in Cockburn Central and serving clients across regional and metropolitan Australia, we combine local expertise with national service capabilities.
Services
IT Management
Network Security
Helpdesk Support
Offsite Backups
Cloud Services
Details
- Year established: 2008
Highlights and features
- We offer 20+ years of local IT expertise in Perth
- Our 6am-6pm support desk ensures timely assistance
- ISO 27001 certified information security management
- Capped SLA plans with no hidden fees
- Proven track record with 100% client satisfaction
Associations and certifications
- ISO 27001
Services
IT Management
Comprehensive IT infrastructure management covering servers, desktops, and network equipment. Our proactive maintenance reduces downtime while 24/7 monitoring prevents system failures. Experienced engineers deliver rapid issue resolution tailored to SME requirements across Perth and regional Australia.
Network Security
Multi-layered protection against viruses, hackers, and data breaches. ISO 27001-certified security framework with real-time threat detection. Customised solutions safeguard business continuity while ensuring compliance with regulatory standards for data protection and risk management.
Helpdesk Support
Dedicated 6am-6pm weekday assistance with immediate remote diagnostics. After-hours coverage available for critical issues. Remote management software enables instant issue investigation, maintaining productivity through prompt resolution of network and system problems.
Offsite Backups
Secure cloud-based data synchronization for disaster recovery. Ensures business continuity through automated backups of critical information. Protects against data loss from system failures, accidental deletion, or cyber incidents with encrypted offsite storage solutions.
Cloud Services
Strategic cloud integration balancing productivity gains with cost efficiency. Services include Office 365, cloud CRM, and ERP systems. We evaluate cloud migration impact to ensure technology enhancements align with business operations and workflow requirements.
Questions
What IT services do you offer for SMEs?
We provide complete IT management including network security, cloud services, offsite backups, and 24/7 helpdesk support tailored to small and medium businesses.
Are your support hours 24/7?
Our primary support desk operates 6am-6pm weekdays, with after-hours coverage available for critical system issues requiring immediate attention.
Do you serve businesses outside Perth?
Yes, we support clients across regional Western Australia and major Australian cities including Sydney, Melbourne, and Brisbane through our national service network.
What security certifications do you hold?
We maintain ISO 27001 certification for information security management systems, ensuring robust protection against cyber threats and data breaches.
How do you handle unexpected IT costs?
Our capped SLA plans guarantee no hidden fees, providing predictable IT expenditure with unlimited support within agreed service level agreements.
Reviews (4)
Admin
Jul 14, 2018
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We have been working with Lakes since the company's inception and we have always found that all staff are 100% dedicated to keeping our business operating efficiently. We have 10 sites spread across the Perth metro area and the knowledge that Lakes are our I.T. partners is of great reassurance to us. They are proactive in keeping our hardware, software, online security, site security and telecommunications up to date and ready to meet the challenges of so many changes and advances in technology. They have minimal staff turn-over which speaks volumes for their leadership team and instils confidence
C. Swift
Dec 10, 2017
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Honestly after dealing with these guys for 2 years we have decided to part ways. Some staff members there are knowledgeable but for $32.50 every time they send you an email its not worth the effort. You need to be very vigilant checking your invoices as they will send you a bill for fixing up what they should have done the first time. Our internet went down and we had a bill for approximately $500 of which there was no root cause detailed. In fact if you want a root cause you'll need to pay more. In fact to reset our passwords so we can do our own thing it another $500. They may also blame you
David Payne
Dec 06, 2017
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The team at Lakes Networking provide an outstanding service. They have been supporting my business for almost a decade. They are knowledgeable and always work quickly to resolve issues promptly, particularly when time is of the essence (as it often is). I can contact the Lakes team at any time to access their expertise. The Lakes team are proactive at identifying any potential problems and often have them resolved before they become an issue. I highly recommend Lakes Networking for complete IT management for any business.
Amy Cikarela
Jul 29, 2017
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Lakes Networking have been providing assistance to our NFP organisation for years. The staff are always professional and attentive in trouble shooting and meeting our IT needs. We are extremely appreciative of the relationship we have formed together and the assistance they have provided over the years, it's been crucial to our business.
