Business Details
43 Years
experience
Trusted Senior Living Services in Greensborough
Gold Age Australia has been a trusted provider of aged care services since 1983, offering compassionate and personalized support to residents and their families. As a family-run business, we are committed to maintaining the highest standards of care, evidenced by our accreditation from the Aged Care Quality and Safety Commission. Our team of experienced professionals specialises in Respite Care, Dementia Care, and Aged Care Accommodation, ensuring residents receive tailored support that respects their individual needs and preferences. We prioritise staff training and development to maintain expertise in the latest care practices, fostering a culture of continuous improvement. Our facilities promote community well-being through inclusive activities and lifestyle programs, ensuring residents enjoy a fulfilling and dignified quality of life.With decades of industry experience, we provide unbiased advice and practical solutions to help families navigate the complexities of aged care planning. Our philosophy of 'ageing in place' allows residents to transition seamlessly between care levels within the same community, preserving their social connections and sense of belonging. Through strategic partnerships and a focus on innovation, we deliver services that meet evolving industry standards while maintaining a warm, home-like environment. Transparency and open communication underpin our operations, ensuring families have direct access to decision-makers when needed. This commitment to excellence has established Gold Age Australia as a respected leader in Victoria's aged care sector.
Services
Aged Care Accommodation
Dementia Care
Respite Care Support
High Care Nursing
Low Care Aged Care
Assisted Living
Ageing in Place
Nutritious Meals
Active Lifestyle Programs
Cultural Support
Details
- Year established: 1983
Highlights and features
- We offer over 38 years of experience in aged care services
- Our facilities are accredited by the Aged Care Quality and Safety Commission
- We provide 24/7 access with normal office hours for administrative tasks
- Our staff undergo regular training to maintain industry expertise
- We operate a family-run business model with personalised service focus
Associations and certifications
- Commonwealth Department of Health and Aged Care
- Aged Care Quality and Safety Commission (ACQSC)
What people say
Loving, caring staff
Excellent high quality care
Welcoming environment
Well-maintained facilities
Personalized support
Services
Respite Care Support
Our Respite Care provides temporary relief for caregivers while maintaining residents' care standards. Services include short-term accommodation with access to all facility amenities and professional nursing support. We tailor programs to individual needs, ensuring continuity of care during caregiver breaks. This service helps prevent caregiver fatigue while maintaining residents' well-being.
Dementia Care
Specialised Dementia Care programs address cognitive and physical needs through trained staff and purpose-designed environments. Our approach combines medical support with lifestyle activities to maintain residents' dignity and independence. Regular assessments ensure care plans adapt to changing needs while supporting family involvement throughout the care journey.
Aged Care Accommodation
We offer modern aged care accommodation options including single rooms and couples' units across multiple locations. Facilities feature communal spaces, gardens, and activity areas designed for comfort and social engagement. All accommodations meet Australian safety standards with accessibility features to support residents' independence.
Ageing in Place
Our Ageing in Place philosophy allows residents to transition between care levels without relocating. This maintains social connections while adapting support services to changing needs. Facilities are equipped to handle evolving care requirements, ensuring residents remain in familiar environments with established relationships.
Nutritious Meals
Daily meal preparation by resident chefs ensures nutritionally balanced, chef-prepared meals catering to dietary requirements. Menus incorporate seasonal ingredients and resident preferences while accommodating medical needs. The dining experience promotes social interaction in a restaurant-style setting that enhances residents' quality of life.
People
Richard Jenkings
Executive Director
With over 38 years' experience in residential aged care, Richard is a leading industry figure and former Board Director of ACCV. He co-founded Gold Age Australia and oversees strategic management while maintaining hands-on involvement in operations.
Elizabeth Jenkings
Company Secretary
Elizabeth brings 38+ years of aged care expertise as Gold Age Australia's co-founder and strategic leader. Her experience spans dementia care, respite services, and facility management, ensuring high-quality service delivery across all operations.
Questions
What aged care services do you offer?
We provide Aged Care Accommodation, Dementia Care, Respite Care, High Care Nursing, and Low Care Aged Care services across Victoria.
Are your facilities accredited?
Yes, we're accredited by the Aged Care Quality and Safety Commission and certified by the Commonwealth Department of Health and Aged Care.
What makes your care approach unique?
Our 'ageing in place' philosophy allows residents to transition between care levels without relocating, maintaining social connections and familiar environments.
Do you support cultural and religious practices?
Yes, we actively support residents' cultural, religious, and lifestyle choices with dedicated programs and accommodations.
How do you involve families?
We encourage family participation through regular updates, Resident and Family Committees, and inclusive events at all our facilities.
Reviews (5)
Jaust Wannareview
Jan 06, 2022
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Highly recommended.
Considering how often I've visited the place over the last few years, it would be understandable if I'd seen some irregularities in the operation of this facility, but I haven't. Fantastic people, working under pressure, doing a job that would cause most people to fold immediately. The overall rating has dropped over the last couple of years, but I would 100% put that on unreasonable people with unrealistic expectations, who would be incapable of doing that job for a couple of hours, much less of a career.
Considering how often I've visited the place over the last few years, it would be understandable if I'd seen some irregularities in the operation of this facility, but I haven't. Fantastic people, working under pressure, doing a job that would cause most people to fold immediately. The overall rating has dropped over the last couple of years, but I would 100% put that on unreasonable people with unrealistic expectations, who would be incapable of doing that job for a couple of hours, much less of a career.
Dale Williams
Aug 18, 2021
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My Grandma has lived at Deloraine for 6 years and recently passed. We have been blown away with the level of care that they gave to my grandma and also us. We will be forever grateful and cannot thank the staff enough for the care they gave. Thank you from the Olsen Family
Rory O'Connor
Sep 28, 2020
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The staff here are always friendly, happy and approachable. The home is always very clean and there is lots of visitor parking.
Theres a new receptionist there whos just fabulous!
Theres a new receptionist there whos just fabulous!
Gerard Smith
Jul 17, 2020
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I couldnt be happier with this place. My aunt loves it at Deloraine. The care from the nurses and staff is excellent, I like that its a smaller family run home. My aunt is very happy with the food and has made some gorgeous new friends
Lashes At Sea
Jun 02, 2020
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My best friends mother lives in Deloraine. What a beautiful facility. Strong management team and wonderful caring staff. Couldnt ask for a better place to feel safe and at home in especially during these difficult times with Covid. Their infection control procedures are 5 star standards and Im so glad my friend can relax knowing her mother is under such great care.
