Business Details
Handcrafted Jewelry & Bespoke Creations in Brisbane
Robert White Jewellers has been crafting handmade pieces for over 140 years, establishing itself as a trusted name in the jewellery industry. Our family-owned business, operating since 1878, prioritises a personalised experience for every customer. Each creation is meticulously drawn and designed in our Brisbane store before being brought to life by our in-house master jewellers. With a legacy as the longest-standing tenant in the historic Brisbane Arcade, we combine heritage with modern craftsmanship. Our expertise spans engagement rings, bespoke creations, and restoration of family heirlooms, ensuring every piece tells a unique story.We offer complimentary consultations to collaborate with clients on their dream designs. Our team's dedication to quality and attention to detail has made us a Brisbane institution. We adhere to the highest standards of artistry and customer service, reflecting our deep-rooted commitment to excellence. This enduring reputation is built on generations of trust and a passion for creating timeless jewellery.
Services
Engagement Rings
Bespoke Jewelry
Heirloom Restoration
Custom Design
Jewelry Repair
Antique Restoration
In-Store Consultation
Heritage Craftsmanship
Highlights and features
- Family-owned since 1878 with a legacy of excellence
- Personalised service tailored to individual stories
- In-house master jewellers crafting unique designs
- Longest-standing tenant in Brisbane Arcade's heritage space
- Complimentary consultations for bespoke creations
Services
Engagement Rings
Our engagement rings combine timeless designs with modern craftsmanship. Each piece is individually drawn and crafted in-house to reflect personal stories and commitments. With over 140 years of expertise, we ensure exceptional quality and unique detailing. Clients receive tailored guidance during complimentary consultations to create meaningful symbols of love.
Bespoke Jewelry
Bespoke creations are meticulously designed to client specifications. Our master jewellers transform ideas into handcrafted realities using traditional techniques. The process begins with a complimentary in-store consultation to understand individual preferences and heritage elements. This service caters to those seeking one-of-a-kind pieces with personal significance.
Heirloom Restoration
Specialised restoration preserves the integrity of family heirlooms and antiques. Our experts employ heritage techniques to maintain historical authenticity while ensuring durability. The service includes detailed assessment and transparent communication about restoration processes. This expertise reflects our deep respect for generational treasures and craftsmanship.
Custom Design
Custom design services transform concepts into wearable art. Clients collaborate directly with our designers during in-store consultations to refine ideas and materials. Each creation undergoes meticulous drafting before handcrafting by experienced jewellers. This process ensures pieces align perfectly with individual tastes and occasions.
Jewelry Repair
Professional repair services address damage or wear while preserving original aesthetics. Our jewellers handle intricate fixes using traditional methods passed through generations. The process includes thorough evaluation and clear explanations of repair options. This service maintains the longevity and beauty of cherished pieces.
People
Hannah White
Representing the latest generation of the White family, Hannah contributes to the business's ongoing legacy of craftsmanship and customer care.
James White
As a key family member, James upholds the tradition of excellence in jewellery making established by previous generations.
George Kerr
George brings expertise to the team, contributing to the creation of intricate designs and maintaining high standards of quality.
Kasey Edwards
Kasey plays a vital role in delivering personalised service and ensuring client satisfaction through attention to detail.
Debra Rivera
Debra supports the team with a focus on maintaining the business's heritage while adapting to modern customer needs.
Questions
How long has Robert White Jewellers been in business?
We've been crafting jewellery since 1878, making us one of Brisbane's longest-standing businesses with over 140 years of experience.
What services do you offer?
We specialise in engagement rings, bespoke jewellery, heirloom restoration, custom design, and professional repair services.
Can I create a custom jewellery piece?
Yes, we offer complimentary consultations to discuss your ideas and create unique, handcrafted pieces tailored to your specifications.
Where are you located?
We're situated in the historic Brisbane Arcade at 160 Queen Street, Brisbane, since 1924.
Do you restore antique jewellery?
Yes, our experts specialise in restoring family heirlooms and antiques using traditional techniques to preserve their historical integrity.
Reviews (6)
Nick
Aug 18, 2020
Report
Tried every place in the city to find the ring I was after, no one had except the fine people at Robert white jewellers! Highly recommend!
Shauna Quinlivan
Jul 31, 2020
Report
Robert White staff are welcoming, knowledgeable and happy to assist. They are friendly and provided valuable insights into options to met my requirements. I enjoyed working with them and found just the right piece of jewelry :) I can't speak more highly of them and their jewelry and happily recommend them to you.
Jordan K.
Jul 10, 2020
Report
Absolutely beautiful, timeless jewellery that has lasted me many, many years now (even despite of the turmoil I have unintentionally put some of pieces through!!). The service is impeccable, and I always feel extremely welcome and taken care of. Their attention to detail is incomparable. I couldn't recommend Robert White Jewellers more highly!
Emily Jones
Jun 28, 2020
Report
Robert White Jewellers it the only place myself and our family go for jewellery. Not only is the quality unmatched by any other retailer, the service provided by the RWJ staff is second to none. We find any excuse to visit the RWJ team and to enjoy more of their stunning products! Thank you Hannah, James and the team for creating pieces for us that will become family heirlooms!
Vanessa Krulin
Apr 20, 2020
Report
They create incredible, unique and timeless pieces. The staff are warm and so helpful, always ready to go above and beyond for clients. The quality and craftsmanship is second to none.
Ben Chandler
Apr 04, 2020
Report
Stunning jewellery! Impeccable customer service! Family owned, generational jewellers bringing joy to their clients for decades! Cannot recommend RWJ more highly!
