Business Details
14 Years
experience
Emergency
services
Your Trusted 3PL and Direct Mail Partner in Sydney
At A&O Print, Mail & Fulfilment, we are dedicated to providing comprehensive 3PL, Direct Mail, and Printing services tailored to meet the evolving needs of businesses across Australia and internationally. With over 11 years of experience, we have established ourselves as a trusted partner for more than 700 organisations, including some of the world's most respected brands. Our team of experts combines technical proficiency with a deep understanding of logistics and direct mail solutions to deliver efficient, cost-effective services. We pride ourselves on our ability to adapt to the unique requirements of each client, ensuring seamless integration with their operations. Our state-of-the-art warehouse in Sydney, equipped with advanced inventory management systems, allows us to offer secure storage, precise pick-and-pack services, and timely delivery. As an Australia Post Bulk Mail Partner, we leverage our industry relationships to secure competitive postage rates and ensure high-quality mail campaigns.Our commitment to innovation is reflected in our technology-driven approach, which includes integrations with over 40 e-commerce platforms and automated reporting tools. We prioritise transparency, reliability, and exceptional customer service, maintaining open lines of communication to address any challenges promptly. Our extensive experience in distribution, spanning over two decades, underpins our ability to handle complex logistics with precision. Whether you're a startup, scale-up, or established enterprise, we are equipped to support your growth with scalable solutions tailored to your specific needs. Our dedication to excellence has earned us a 4.95-star rating from 150+ reviews, a testament to the trust our clients place in our services.
Services
3PL Fulfilment
Direct Mail Services
Business Printing
Ad-hoc Fulfilment
Warehousing
Details
- Year established: 2012
Highlights and features
- We have 11 years of experience in 3PL and direct mail solutions.
- Our team includes experts with over 20 years of distribution experience.
- We offer tech-enabled inventory management and 40+ e-commerce integrations.
- Our secure Sydney warehouse ensures fast, accurate order fulfilment.
- We are ISO-certified and an Australia Post Bulk Mail Partner.
Associations and certifications
- Australia Post Bulk Mail Partner
What people say
Outstanding level of service
Exceptional service and execution
Friendly and helpful
Seamless process
Fantastic quality
Services
3PL Fulfilment
Our 3PL Fulfilment services provide secure warehousing, inventory management, and order processing for ecommerce businesses. We handle storage, pick-and-pack operations, and shipping with 24-hour despatch guarantees. Clients benefit from integrations with 40+ platforms and scalable solutions for startups to enterprise retailers.
Direct Mail Services
As an Australia Post Bulk Mail Partner, we offer end-to-end direct mail solutions including addressed/unaddressed campaigns, transactional mail, and parcel distribution. Our services ensure compliance with postal standards while optimising postage costs for clients across Australia.
Business Printing
We provide high-quality printing for letters, brochures, flyers, and magazines using digital, offset, and web printing technologies. Our capabilities include variable data personalisation and urgent turnaround options to support marketing and operational needs.
Ad-hoc Fulfilment
Our Ad-hoc Fulfilment services handle one-time projects like product kitting, bundling, and reworking for promotions or events. With dedicated warehouse staff, we manage complex assemblies and time-sensitive distributions without long-term commitments.
Warehousing
We offer secure, climate-controlled storage solutions with real-time inventory tracking. Our Sydney facility supports both short-term campaigns and long-term storage needs with flexible access and logistics coordination for incoming/outgoing stock.
People
Gareth Thomas
Managing Director
Gareth has over 11 years of experience in direct mail and data-driven marketing, working with global brands like Adobe, BMW, and Google. He leads strategic initiatives to enhance client logistics solutions.
Lina Halim
Production Director
Lina oversees critical direct marketing projects with 11+ years of experience. She has managed campaigns for Chanel, PRP, and UGL, ensuring precision in high-volume print and mail operations.
Brian Plain
Warehouse Manager
Brian ensures warehouse efficiency and security with extensive logistics experience. He maintains operational standards for inventory storage and order processing in our Sydney facility.
Hendro
Production Lead
Hendro specialises in troubleshooting production challenges and meeting tight deadlines. His expertise ensures timely completion of complex direct mail and printing projects.
David Thomas
Customer Success - 3PL and Direct Mail
David focuses on client satisfaction by understanding unique business needs and implementing tailored logistics solutions. He provides ongoing support to streamline operations for 3PL and mail clients.
Questions
What 3PL services do you offer?
We provide warehousing, pick-and-pack, shipping, returns management, and ad-hoc fulfilment services integrated with 40+ e-commerce platforms.
How do you handle urgent direct mail campaigns?
We prioritise urgent jobs with a 24-hour turnaround, offering rapid data collation, artwork preparation, and postage lodgement.
Do you provide printing services?
Yes, we offer digital, offset, and web printing for letters, brochures, flyers, magazines, and variable data campaigns.
What areas do you serve?
We operate nationwide across Australia with a Sydney-based warehouse and partner networks for national distribution.
How are pick & pack fees structured?
Fees start at $4.20 per order for startups, $3.80 for scale-ups, and $2.10 for high-volume clients, including tracking and 24-hour despatch.
Reviews (4)
Will Kleimann
Jan 02, 2021
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We engaged Gareth and the team at A&O to print our wedding invitations, envelopes, formboard and stationary and they did an outstanding job!!!! The servicing right through to printing and delivery, exceeded our expectations. The turnaround time was super efficient and did not sacrifice on quality. Its clear that they stand by their word of being timely with quality end product. We will not hesitate to recommend A&O and hope to deal with the team in the future again. Thanks Will & Dannielle
Katherin Ippolito
Dec 02, 2020
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Always receive fantastic service from AO. They are very well priced and their turnaround and quality is fantastic! Lina and Steve are great people to deal with. Very professional and great communication! Fantastic team! Highly recommend them without a doubt!
Dental Marketing Australia
Nov 07, 2020
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A&O has been an instrumental partner for our direct mail campaign success. Over 5 years together and 20,000+ letters have been printed, hand addressed and mailed and the presentation is always of the highest quality while maintaining competitive pricing. If you're looking for a printing house for your next direct mail campaign, seriously look no further. These guys are the best in the business. I especially want to thank Gareth personally for his level of service and communication. We look forward to continuously working with Gareth and his team.
Dutchy Huss
Oct 23, 2020
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Thank you to A&O for making print production such a breezy process. No matter the size of the challenge, their professionalism, turnaround and quality is fantastic. Nothing but complete confidence from when we put the brief in through to final delivery.
