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Business Details
23 Years
experience
Custom Jewelry Design & Ethical Engagement Rings in Sydney
Established in 2003, Zappacosta Jewels has become a cornerstone of Sydney's luxury jewelry scene. Our team of qualified designers, gemmologists, and master jewellers combine technical expertise with artistic vision to create bespoke pieces that reflect individual stories. We prioritise ethical sourcing through Kimberley Process compliance while maintaining sustainable practices in our local workshop. Our heritage in The Strand Arcade positions us at the heart of Australia's premier design district, where we've consistently delivered exceptional craftsmanship in engagement rings, wedding bands, and custom jewellery.

With decades of combined experience, we guide clients through every stage of creation, from concept to completion, ensuring each piece meets our exacting standards. Our commitment to transparency and education empowers clients to make informed decisions about diamonds, gemstones, and precious metals. Through hand engraving, heirloom remodelling, and advanced manufacturing techniques, we preserve traditional craftsmanship while embracing modern innovation. This balance of heritage and progress has earned us recognition as one of Sydney's most trusted luxury jewelry destinations.
Services
Custom Design Diamond Grading Engagement Rings Wedding Bands Bespoke Jewelry Pearl Jewelry Gemstone Jewelry Jewelry Repair Heirloom Remodelling Hand Engraving
Details
  • Year established: 2003
Highlights and features
  • Established in 2003 by Australia's leading jewelry designer
  • In-house custom design and remodelling services
  • Ethically sourced gemstones with Kimberley Process compliance
  • Qualified team of designers, gemmologists, and master jewellers
  • Sustainable practices in local Sydney workshop
Associations and certifications
  • Kimberley Process
What people say
Impeccable service Stunning end result Trustworthy staff Knowledgeable team Perfectly remodelled rings
Services
Custom Design Services
Our in-house custom design process transforms personal visions into unique jewelry pieces. Clients collaborate directly with our designers to select materials, shapes, and finishes. Using traditional techniques combined with modern technology, we create one-of-a-kind engagement rings, wedding bands, and statement jewelry that reflect individual stories and preferences.
Diamond Grading
We provide expert diamond and gemstone grading using internationally recognised standards. Our GIA-certified knowledge ensures accurate assessment of cut, clarity, colour, and carat weight. This service helps clients understand their stone's quality and value while ensuring all diamonds meet Kimberley Process ethical sourcing requirements.
Jewelry Remodelling
Transform inherited or unused jewelry into contemporary designs while preserving sentimental value. Our specialists assess existing pieces for metal recycling and stone repurposing. This service combines technical expertise with creative design to update outdated styles into wearable modern masterpieces using traditional handcrafting techniques.
Hand Engraving
Add unique personal touches through traditional hand engraving. Our master engravers create custom patterns, names, and textures on metal surfaces. This service enhances special pieces with meaningful details using time-honoured techniques that maintain the jewelry's structural integrity and aesthetic value.
Pearl Jewelry
We craft exquisite pearl and gemstone jewelry using ethically sourced materials. From South Sea pearls to natural turquoises, our collection showcases nature's beauty. Each piece combines technical precision with artistic design, offering timeless elegance through necklaces, earrings, and statement rings featuring premium quality stones.
People
Manuela Zappacosta
Designer and Owner
Founder of Zappacosta Jewels with over 20 years' experience in luxury jewelry design. Specialises in creating bespoke engagement rings and custom pieces. Recognised for combining traditional craftsmanship with modern aesthetics while maintaining ethical sourcing standards.
Beth Leong
Designer
Lead designer with expertise in transforming client visions into unique jewelry pieces. Specialises in custom engagement rings and wedding bands. Provides expert guidance on gemstone selection and metal choices while ensuring ethical sourcing compliance.
Questions
What custom design options are available?
We offer complete custom design services including engagement rings, wedding bands, and statement jewelry. Clients can create unique pieces using ethically sourced diamonds, gemstones, and precious metals with guidance from our expert designers.
Are your diamonds ethically sourced?
All diamonds comply with the Kimberley Process certification scheme to prevent conflict diamonds. We provide documentation for diamond origin and quality, ensuring ethical sourcing while maintaining high standards of craftsmanship.
Can you remodel existing jewelry?
Yes, we specialise in transforming heirloom or unused jewelry into contemporary designs. Our team assesses existing pieces for metal recycling and stone repurposing while preserving sentimental value through creative redesign.
What payment methods do you accept?
We accept cash, credit card payments, and EFTPOS transactions in Australian dollars. International currency conversions available for overseas clients visiting our Sydney boutique in The Strand Arcade.
Do you offer jewelry repair services?
Yes, we provide comprehensive repair services including resizing, restringing, and restoration. Our qualified jewellers use traditional techniques to maintain piece integrity while ensuring minimal disruption to daily wear.
Videos
Reviews (6)
Kieran Elliott
May 26, 2021 Report
The team at Zappacosta are so attentive: they provide a focus on service, experience, and quality products. We're very happy with the engagement ring and wedding bands that were designed and made for us by Zappacosta. Thank you!
Patrick Clinen
Apr 16, 2021 Report
Absolute professionals! My wife and I recently celebrated 10 years married, and I had wanted to present her with a ring. She chose out a very complicated design but the ladies at Zappacosta had no trouble making it a reality. Beth and Manuela were meticulous in their efforts to make sure the ring was exactly what we were after, and left no stone unturned in our consultations. The results were unreal, the ring turned out so well, and my wife loves it. I can't recommend Zappacosta Jewels highly enough!
Nick Mooney
Nov 20, 2020 Report
Dream team Manuela and Beth have been amazing for me. They made a beautiful engagement ring and both of our wedding bands. From start to finish they never put any pressure on me to make any decisions unlike many jewellers I had previously encountered. The team at Zappacosta is so generous with their time and expertise, I hope to continue using them for many years to come.
Eoin Osullivan
Sep 13, 2020 Report
Manuela and Beth were amazing! They helped my partner and I design and create a beautiful diamond ring. From start to finish the service was impeccable. Not only are they expert jewellery designers and makers, they made the entire process a lot of fun. The end result was absolutely stunning and far exceeded our expectations. I cant recommend Manuela and her team highly enough.
Justine Juod
Aug 31, 2020 Report
Manuela so PERFECTLY remodelled and refreshed my engagement and wedding rings - even better than I dreamed! She is my favourite jeweller ever! From the moment she sat down with me she was so professional and knowledgeable, and I trusted her immediately with my precious heart diamond. And Rachel was always so lovely and sweet, giving me all the information I ever needed, making this such a joy with her texts and photos as it progressed!
Lyndon Lingfeng Yang
Dec 30, 2019 Report
This is the only place you need to go to if service and value are the things youre after! Bought my engagement ring and later wedding bands for me and wife. Manuela and Beth were so helpful and considerate. They managed to help speed up the production of the engagement ring by nearly a week so I could give my fianc a big surprise, yet still ensuring the perfect finishing! Now we are happily married! Thank you again Manuela and Beth!