Business Details
22 Years
experience
Ethical Engagement & Wedding Rings | Moi Moi Fine Jewellery
Moi Moi Fine Jewellery has been a trusted name in ethical luxury since 2004, pioneering the introduction of Moissanite and lab-grown diamonds to Australia. Founded by sisters Lauren and Alana, our family-owned business combines traditional craftsmanship with cutting-edge technology to create heirloom-quality pieces that align with modern values. With flagship stores in Sydney, Melbourne, and Perth, we offer an extensive range of engagement rings, wedding bands, and fine jewellery, all crafted using ethically sourced materials.Our team of experts provides personalized design consultations, ensuring every client receives bespoke creations tailored to their unique style. Backed by a 5-year manufacturing warranty and free ring resizing, we prioritize customer satisfaction through transparent practices and exceptional service. As industry leaders, we remain committed to sustainability, innovation, and the artistry of fine jewellery.
Services
Engagement Rings
Wedding Bands
Custom Design
Loose Stones
Jewellery Repair
Virtual Consultations
Home Try-On
Ring Resizing
Lab-Grown Diamonds
Moissanite Jewellery
Details
- Year established: 2004
Highlights and features
- We offer 20 years of expertise in ethical lab-grown gemstones and custom design.
- Our team provides personalized consultations with multilingual staff available.
- We guarantee free 5-year manufacturing warranty on all jewellery pieces.
- We pioneered Moissanite innovation in Australia since 2004.
- Our in-house designers create bespoke pieces with immediate quotes.
What people say
Exceptional craftsmanship
Knowledgeable consultants
Ethical sourcing
Personalized service
Stunning designs
Services
Moissanite Engagement Rings
Our Moissanite engagement rings combine exceptional brilliance with ethical sourcing. Each piece features SUPERNOVA Moissanite, offering 90% cost savings compared to mined diamonds while maintaining superior fire and sparkle. Available in classic, modern, and vintage-inspired designs, these rings cater to diverse styles. Our expert consultants guide clients through metal choices, stone sizes, and customization options. With prices starting at $2,460 and a 5-year warranty, we ensure lasting quality and value for life's most significant moments.
Lab-Grown Diamond Jewellery
Lab-grown diamond collections provide ethical alternatives to traditional mined stones. Our premium creations maintain identical optical properties while eliminating environmental concerns. Engagement rings start at $1,120, with wedding bands and loose stones available in various cuts and colours. Each piece undergoes rigorous quality checks to ensure flawless clarity and brilliance. Customers benefit from expert advice on diamond grading and customization options, ensuring perfect alignment with personal values and style preferences.
Custom Design Service
Transform your vision into reality with our tailored design process. Our in-house experts collaborate closely to create unique pieces, from initial concept to final production. Clients receive immediate quotes and computer-aided designs (CAD) for approval before crafting begins. The process typically takes 4-6 weeks, with options for minor adjustments post-approval. This service accommodates intricate customizations while maintaining strict quality control standards for heirloom-worthy results.
Jewellery Repair & Resizing
Professional maintenance solutions ensure lasting beauty for all jewellery pieces. Services include resizing, stone replacement, polishing, and warranty repairs. Our technicians handle precious metals and gemstones with precision, maintaining original craftsmanship integrity. Emergency repairs are prioritized while adhering to strict quality checks. Customers receive transparent pricing and timelines before work commences, ensuring peace of mind for valuable heirlooms and everyday wear items.
Virtual Consultations
Interactive virtual sessions provide full-service experiences from home. Clients access live product demonstrations, design consultations, and purchase assistance through secure platforms. The My Ring Designer app enables real-time customization with instant quotes. Multilingual support and extended hours accommodate international clients. This service maintains the same expert guidance as physical stores, ensuring informed decisions without geographical limitations.
People
Lauren
Managing Director
Co-founder with 20 years' experience in ethical jewellery innovation. Leads design strategy and sustainability initiatives while maintaining family business values.
Alana
Managing Director
Co-founder instrumental in introducing Moissanite to Australia. Oversees operations and quality control, ensuring exceptional craftsmanship standards across all collections.
Sam
Senior Jewellery Consultant
Award-winning consultant with 8 years' experience in custom design. Specializes in creating personalized engagement solutions while maintaining exceptional client satisfaction ratings.
Cathy
Lead Designer
Expert in bespoke creations with a decade of experience. Translates client visions into unique designs using advanced CAD technology and traditional sketching techniques.
Rebecca
Client Relations Manager
Recognized for outstanding service in complex custom projects. Manages client expectations through transparent communication and meticulous attention to detail throughout the design process.
Questions
What ethical practices does Moi Moi follow?
We exclusively use lab-grown gemstones and recycled metals, ensuring zero environmental harm and full traceability from creation to delivery.
Can I customize an existing design?
Yes, all designs can be modified for stone size, metal type, and additional features with immediate pricing adjustments during consultations.
What warranty do you offer?
All jewellery includes a 5-year manufacturing warranty covering structural integrity and stone settings under normal wear conditions.
How long does custom design take?
Custom pieces typically require 4-6 weeks from approved design to completion, with urgent options available for select items.
Do you offer international shipping?
Yes, we provide tracked shipping worldwide with complimentary insurance and customs documentation for all orders over $500.
Can I return online purchases?
Unworn items may be returned within 30 days for exchange or store credit, with free return shipping available for Australian customers.
Videos
Reviews (7)
Faria Arefin
Dec 03, 2021
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I cannot recommend Moi Moi enough! Originally we went there to order my partner’s wedding band as their men’s wedding ring collection (website) is just amazing! We ended up ordering my engagement ring first… followed by my partner’s! They made my ring from scratch with their in stock loose diamond (make sure you have a look at what they have, it’s quite an experience) and a setting of my choice! Best part is that they worked with our time constraint…we were flying out in 3 weeks for our wedding and no other store would take orders with less than 4-6 weeks plus
Jenny Matsas
Nov 09, 2020
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Absolutely stunning rings for an affordable price and outstanding service from the team. Would highly recommend! Thank you so much Moi Moi x
Alana Hogan
May 07, 2020
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Thank you Moi Moi for my absolutely beautiful engagement ring. It was a lovely surprise and my hubby to be picked the perfect ring ♥️ it’s so beautiful in person and it always gets compliments.
Christopher Watson
Mar 06, 2020
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Moi moi has been a very negative and draining experience. Several visits have been required, poor communication to me, and between people in the shop has led to a very drawn out purchase
Allan McKenzie
Jan 03, 2020
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Ozcan from Moi Moi Fine Jewellery was so professional from the moment I walked in and answered every single question with utmost honesty. Would recommend Ozcan and staff at Moi Moi.
Chenteen Van Loggerenberg
Oct 31, 2018
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I'm very disappointed as my Daniella's diamonds has fallen out twice now, being 3 months old, really expected more as I'm in love with my engagement ring.
Lisa Sorbello
Feb 25, 2017
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Thank you so much for my beautiful engagement ring and wedding band! They are both stunning. Thanks also for the wonderful customer service- cannot recommend these guys enough!
