Business Details
20 Years
experience
Trusted Insurance for Community Groups in Adelaide
We are a specialist insurance provider dedicated to supporting community groups and non-profit organisations across Australia. Our mission is to empower these groups by offering tailored insurance solutions that protect their passions and enable them to focus on their community-driven goals. With over 16 years of experience since our founding in 2006, we combine deep industry knowledge with a client-centric approach to deliver sound advice and comprehensive coverage options. Our team understands the unique risks faced by volunteer-driven organisations and prioritises transparency, reliability, and accessibility in all our services. We specialise in core covers such as General Public and Product Liability Insurance, Association Liability Insurance, and Voluntary Workers Insurance, while also providing event-specific and customised policies.Our commitment to risk management extends beyond insurance, offering guidance to help organisations mitigate risks and build safer communities. Trusted by over 10,000 clients annually, we pride ourselves on our efficient claims process, responsive support, and dedication to the not-for-profit sector. Our local expertise ensures clients receive cost-effective, no-fuss services that align with their missions. By maintaining strong partnerships with insurers and adhering to rigorous compliance standards, we deliver peace of mind to thousands of community groups nationwide.
Services
General Public Liability Insurance
Association Liability Insurance
Voluntary Workers Insurance
Event Insurance
Personal Accident Cover
Council Candidate Insurance
Art Group Insurance
Event Cancellation Insurance
Stallholder Cover
Details
- Year established: 2006
Highlights and features
- We specialise in insurance for community groups and non-profits with over 16 years of sector-specific expertise.
- Our team offers tailored risk management guidance to prevent claims and enhance safety.
- We provide 24/7 support for policy management and claims assistance.
- Our policies are designed to cover unique risks faced by volunteer-driven organisations.
- Trusted by over 10,000 clients annually for reliable, cost-effective insurance solutions.
What people say
Excellent experience
Timely responses
Cheerful and supportive
Speedy claims response
Cost-effective solutions
Services
General Public Liability Insurance
Protects community groups against claims for property damage or bodily injury caused to third parties during their activities. This insurance covers legal costs and compensation payments, ensuring organisations can operate without financial risk from unforeseen incidents. Tailored for volunteer-driven groups, it provides peace of mind for events and daily operations.
Voluntary Workers Insurance
Covers personal accidents and injuries sustained by unpaid volunteers while performing their duties. This policy ensures medical expenses and lost income are addressed, supporting volunteers who contribute to community initiatives. Designed specifically for non-profit organisations, it reinforces commitment to volunteer welfare and organisational sustainability.
Event Insurance
Provides comprehensive protection for temporary events, including public liability and cancellation risks. Covers financial losses from unforeseen cancellations due to weather, illness, or other disruptions. Essential for festivals, markets, and community gatherings, ensuring organisers can focus on delivering successful events without financial exposure.
Association Liability Insurance
Safeguards non-profits against legal claims arising from management decisions or operational activities. Covers directors' liability, employment practices, and contractual disputes. This insurance supports governance compliance and protects organisational assets from litigation risks, ensuring long-term stability for community-focused entities.
Risk Management Guidance
Offers expert advice to identify, assess, and mitigate risks specific to community groups. Includes checklists, safety protocols, and policy development to prevent incidents and reduce insurance claims. Our proactive approach helps organisations create safer environments while maintaining compliance with legal and regulatory standards.
People
Melissa Procter
Divisional Manager
With over a decade of experience in community insurance, Melissa leads our team in delivering tailored solutions for non-profits. She specialises in risk assessment and policy customisation, ensuring clients receive strategic support aligned with their missions.
Abby Vyas
Account Executive
Abby focuses on client onboarding and policy renewals, providing clear guidance to community groups navigating insurance complexities. Her expertise in claims management ensures swift resolution for organisations during critical times.
Hayden Harrell
Account Executive
Hayden supports clients with risk management strategies and coverage selection, drawing on his background in insurance compliance. He prioritises transparent communication to build trust with community-focused organisations.
Jayme Taylor
Account Executive
Jayme assists clients in understanding policy terms and risk mitigation techniques. Her proactive approach to client education helps non-profits maintain compliance and operational continuity.
Belecia Machado
Account Executive
Belecia specialises in event insurance and liability coverage, offering practical advice to safeguard temporary community initiatives. Her focus on customer service ensures seamless policy administration for clients.
Questions
What insurance covers community group volunteers?
Voluntary Workers Insurance covers personal accidents and injuries sustained by unpaid volunteers during their duties.
How do I manage policy renewals?
Renewals can be completed online via our portal or by contacting our team directly for assistance.
What risks does event insurance cover?
Event Insurance covers public liability, cancellation due to unforeseen circumstances, and property damage during events.
How do I make a claim?
Download the relevant claim form from our website, complete it, and submit via email or post as instructed.
Do you offer risk management resources?
Yes, we provide checklists, safety protocols, and tailored advice to help groups mitigate risks effectively.
Can I get coverage for a one-day event?
Yes, our Event Insurance includes options for short-term coverage tailored to single-day activities.
