Business Details
Cairns Self-Contained Motel Apartments
Reef Palms Motel Apartments Cairns has established itself as a trusted provider of self-contained accommodation in Tropical North Queensland. Since our inception, we have prioritised creating a relaxed tropical environment for guests while maintaining proximity to Cairns' key attractions. Our team combines decades of hospitality experience with local knowledge to deliver comfortable stays tailored to business travellers, families, and holidaymakers. All apartments feature modern amenities including air conditioning, kitchen facilities, and complimentary WiFi, ensuring both convenience and affordability. Our central location offers easy access to shops, restaurants, and the Esplanade while maintaining a peaceful atmosphere away from urban bustle.We maintain rigorous cleanliness standards and security protocols to ensure guest safety, as evidenced by our 2022 Recognition of Excellence award. Our dedicated staff provide personalised service, including tour bookings and airport transfer arrangements, demonstrating our commitment to enhancing guest experiences. With 24-hour check-in availability and flexible booking policies, we strive to accommodate diverse traveller needs while maintaining competitive pricing structures.
Services
Self-contained apartments
Tour bookings
Airport transfers
Laundry facilities
Pool access
Highlights and features
- We offer 24-hour check-in availability for late arrivals
- Our central Cairns location provides easy access to shops, restaurants, and the Esplanade
- All apartments include kitchen facilities and complimentary WiFi
- We provide free airport drop-off services at scheduled times
- Our team offers personalised tour booking assistance for local attractions
Associations and certifications
- Recognition of Excellence 2022
What people say
Very clean
Friendly staff
Great location
Comfortable rooms
Amazing pool
Services
Self-contained apartments
Our self-contained apartments provide comfortable tropical stays with queen size beds, air conditioning, and private balconies. Each unit includes kitchen facilities with microwave, flatscreen TV, and complimentary WiFi. Available in studio, triple, and quad configurations to suit solo travellers, couples, and families.
Tour bookings
Our tour desk assists with booking reef excursions, rainforest tours, and local attractions. Staff provide expert recommendations for exploring the Great Barrier Reef and Daintree Rainforest. We handle car hire arrangements and onward travel logistics for guests.
Airport transfers
Complimentary airport drop-off available at 8am and 10am weekdays for departing guests. Free shuttle service to Cairns CBD operates daily. Transfers subject to availability and schedule limitations.
Laundry facilities
On-site laundry facilities available for guest use with washing machines and dryers. Facilities include ironing boards and hairdryers. Full cleaning service provided after 7-day stays with daily room tidying.
Pool access
Guests enjoy a large outdoor pool with waterfall feature, spa, and children's wading pool. Barbecue area and change rooms available poolside. Pool maintenance ensures daily water quality checks and safety compliance.
Questions
What are check-in and check-out times?
Check-in available 24 hours with reception open until 11pm. Standard check-out time is 10am.
Are airport transfers available?
Complimentary airport drop-off operates at 8am and 10am weekdays for departing guests.
What amenities are included in apartments?
All units include air conditioning, kitchenette, WiFi, TV, and private balcony or courtyard.
Can I book tours through the motel?
Yes, our tour desk assists with reef tours, rainforest excursions, and local attraction bookings.
Is parking available on-site?
Yes, we provide off-street parking for guests at no additional charge.
Are pets allowed in the apartments?
We welcome pets with prior arrangement - please contact us for specific requirements.
Reviews (6)
Rae
Jan 09, 2022
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WORST HOTEL IVE STAYED AT IN CAIRNS. DO NOT STAY HERE. Room on first inspection was spacious and comfy with a kitchenette, balcony and nice pool but once I entered the bathroom was quite obvious alot of maintenance needed to be done, shower head dud not work sufficiently to shower, the bathroom door was literally hanging off the hinges as well as toilet roll holder and had not been cleaned well at all. Felt dirty and on further inspection of room curtains and lamp shade stained and filthy and cockaroaches came out of cupboard when I pulled doonas out. Quite frankly I was expecting bed bugs. Then
Jasmyne Webb
Jan 03, 2022
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Would not recommend during covid times, most hotels refund if you cant get there but not this hotel.
Or Haim
Oct 18, 2021
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We had a great stay at the Palm reef in two different occasions. The owners are just lovely people, very kind and helpful. The units are big and comfortable, and it was very clean!
Wish Peneha
Oct 05, 2021
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The staff were amazing! The room however was quite dirty and the person before me, her underwear were still hanging on the door handle unfortunately. The Cushions were badly stained and the tv remote had no batteries lol The window cells were covered in spiderwebs and the pillowcases looked like they hadnt been changed. But because the staff were so amazing Im going to give 3 stars.
Marieann Flint
Aug 11, 2021
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Room was nice and large option of smoking outside for those that indulge, but bathroom had a stale damp smell about it. Overall decent and my work paid so bonus.
Unique Property Management Pvt Ltd
Jul 21, 2021
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We arrived to an extremely friendly and polite staff. Went up for work and it was located very close to the airport and the city which worked well for us. The rooms are clean and welcoming and all our staffed enjoy the stay at the property. We would definitely book this property on our next trip up to Cairns. Highly recommended for price and location.
