Business Details
26 Years
experience
Emergency
services
Luxury Holiday Homes in Cairns, Palm Cove & Port Douglas
Established in 2000, The Boutique Collection has been curating luxury holiday homes across Far North Queensland for over two decades. Our expertise lies in handpicking and managing premium properties in Cairns, Palm Cove, and Port Douglas, ensuring guests experience exceptional comfort and local hospitality. Our team, deeply embedded in the community, prioritises meticulous attention to detail, from property presentation to guest support, reflecting our commitment to quality.We collaborate with local businesses and professionals to maintain high standards, offering guests seamless access to regional attractions like the Great Barrier Reef. As part of Hometime, Australias largest holiday home network, we combine local knowledge with national resources to deliver unforgettable stays tailored to diverse group needs.
Services
Luxury holiday homes
Local hospitality support
Property management
Group accommodation
Tropical getaway planning
Pet-friendly stays
Poolside villas
Beachfront escapes
Family-friendly rentals
Short-term bookings
Details
- Year established: 2000
Highlights and features
- We offer 20+ years of expertise in luxury holiday accommodations.
- Our properties are handpicked for exceptional quality and comfort.
- Local team provides personalised hospitality and destination knowledge.
- We support local businesses and communities through our operations.
- Properties feature premium amenities for families and large groups.
What people say
Fantastic stay
Perfect
Highly recommend
Spacious layouts
Responsive team
Services
Luxury holiday homes
Our curated portfolio features high-end holiday homes across Far North Queensland. Properties include spacious villas, beachfront apartments, and family-friendly retreats equipped with premium amenities. Each home undergoes rigorous quality checks to ensure comfort, with locations offering easy access to local attractions like the Great Barrier Reef.
Local hospitality support
Dedicated local teams provide personalised support throughout your stay. From check-in guidance to activity recommendations, our staff ensure seamless experiences. Emergency assistance is available after hours, and housekeeping teams maintain properties to exacting standards between stays.
Group accommodation
We specialise in properties suitable for large groups and multi-generational families. Homes feature multiple bedrooms, communal living spaces, and amenities like private pools. Our booking system accommodates specific requirements, including pet-friendly options for guests traveling with animals.
Questions
What areas do you cover?
We offer luxury holiday homes in Cairns, Palm Cove, and Port Douglas, with easy access to tropical attractions like the Great Barrier Reef.
Are pets allowed in rentals?
Pet-friendly properties are available, though guests with more than one pet should contact us directly for approval and arrangements.
How do check-in/check-out processes work?
Self-check-in instructions are provided for most properties, with key collection details shared prior to arrival. Our team remains available for assistance during operating hours.
What amenities are included?
Properties feature premium bedding, fully equipped kitchens, and entertainment systems. Specific amenities like private pools or beach access are highlighted in individual listings.
Reviews (7)
Jenny Mcgrath
Dec 20, 2021
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One of the two apartments I booked stunk from a drain issue.. making one of the rooms unusable the first night .. but no part refund .. management just refuses.. and hangs up on you.
Craig Yaxley
Dec 04, 2021
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We found the booking process to be easy and efficient. Booking with the boutique collection gives you the advantage of choosing a room that suits you. Our room, 308 at Sea Temple Port Douglas, was all that we hoped it would be for our honeymoon. It was amazing. We had a small issue with the cleanliness of the pool but this was soon sorted out by Amanda.
Amber Buhlmann
Sep 17, 2021
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We have just returned from an amazing stay in room 134. Everything about our stay was perfect. The Boutique team were easy to contact and quick to respond. We had a small issue with power, when we first… arrived and a new room was promptly sorted out. Can not recommend The Sea Temple Port Douglas, highly enough. Thank you to Alex and everyone else who assisted us, throughout our stay ⭐️👍🏻🏝🌞 To anyone with kids, the convenience of the swim out room, is incredible.
Anne-Louise Bruschi
Aug 31, 2021
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Recently booked our holiday through The Boutique Collection and the service was outstanding. Anna from reservations was so helpful in moving our booking forward and Alex was putting the final finishes in our room when we arrived...loved the wine, strawberries and cheese. Highly recommend The Boutique Collection.
Brooke Alexander
Jul 23, 2021
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Poor communication - never reply to emails tried to organise transfers and they only replied after we arrived after multiple calls and 2 emails prior when the borders opened (but they make sure they take your money on time from your credit card!)
No cleaning in room unless you stay 8 nights we enquired to get one but ended getting an answer 2 days before we were leaving so we cleaned ourselves
Does not tell you they are not part of the hotel until after you book which means you have to pay as you go and cant get room service
Raised some of these issues with Nikki who was defensive and
No cleaning in room unless you stay 8 nights we enquired to get one but ended getting an answer 2 days before we were leaving so we cleaned ourselves
Does not tell you they are not part of the hotel until after you book which means you have to pay as you go and cant get room service
Raised some of these issues with Nikki who was defensive and
Fienny Tan
Jun 26, 2021
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We booked our stay through Hotels.com
When we cannot come because of Covid border closure, Hotels.com made it extremely hard & complicated for us to organise refund despite Boutiques confirmation that they are happy to provide full refund. I became so frustrated that I reached out again to Boutique for help.
Lane from Boutique was so helpful and organise my refund (even though they have no benefit from helping me get my refund) and I am really grateful ! Lesson learnt . Book direct through Boutique rather than the very unhelpful Hotels.com (i cannot even talk to anyone at Hotels.com)
When we cannot come because of Covid border closure, Hotels.com made it extremely hard & complicated for us to organise refund despite Boutiques confirmation that they are happy to provide full refund. I became so frustrated that I reached out again to Boutique for help.
Lane from Boutique was so helpful and organise my refund (even though they have no benefit from helping me get my refund) and I am really grateful ! Lesson learnt . Book direct through Boutique rather than the very unhelpful Hotels.com (i cannot even talk to anyone at Hotels.com)
Caroline Hughes
Jun 22, 2021
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We had to cancel this trip to Port Douglas due to my son's broken foot. This was the only organisation that did not refund our money. We had to forfeit our considerable 25% deposit regardless of whether we cancelled or changed our booking. Do not recommend dealing with them.
