Business Details
43 Years
experience
Trusted Commercial Insurance Brokers in Australia
AEI Insurance Broking Group has been a specialist commercial insurance brokerage since 1983, serving clients from sole traders to corporations with turnovers exceeding $200 million. With over 100 qualified professionals, we specialise in transport, logistics, civil contracting, and marine insurance, offering tailored risk management solutions. Our approach prioritises in-depth understanding of client needs, structured coverage, and proactive claims management. We maintain principal-level relationships with corporate clients, ensuring alignment with business goals and legislative compliance.Backed by partnerships with major insurers and Austbrokers Holdings Ltd (ASX: AUB), we deliver business assurance through comprehensive insurance programs. Our expertise spans workers compensation, marine hull, business interruption, and liability insurance, with a focus on sectors including manufacturing, construction, and transport. With offices across Australia, we combine local market knowledge with national reach to support diverse client requirements.
Services
Commercial Insurance
Workers Compensation
Marine Insurance
Civil Contractors Insurance
Instant Cover
Details
- Year established: 1983
Highlights and features
- 30+ years specialising in transport and logistics insurance solutions
- Tailored coverage for civil contracting, marine, and workers compensation needs
- Dedicated national team of insurance specialists and claims technicians
- Proactive risk management with business continuity focus
- Principal-level client relationships for strategic alignment
What people say
Professional, efficient support
Unrivalled service expertise
Excellent service quarter century
Dedicated national team
Timely claims management
Services
Commercial Insurance
We provide comprehensive commercial insurance solutions tailored to business-specific risks across manufacturing, construction, and transport sectors. Our coverage includes property protection, liability insurance, and business interruption safeguards. With access to major insurers, we structure policies that ensure operational continuity during unforeseen events.
Workers Compensation
Specialist workers compensation services include premium management, claims advocacy, and legislative compliance support for Australian businesses. Our dedicated team offers risk assessments and cost-control strategies tailored to high-risk industries. We provide nationwide coverage with focus on injury management and regulatory compliance.
Marine Insurance
Marine insurance solutions cover commercial vessels, pleasure craft, and maritime operations with specialist industry knowledge. Our policies address hull damage, cargo protection, and liability risks across recreational and commercial marine sectors. We combine technical expertise with claims management support for boat owners and marine businesses.
Civil Contractors Insurance
Tailored insurance packages for earthmoving and civil contracting businesses with coverage for plant equipment, motor fleets, and public liability. We offer combined policies addressing construction-specific risks including machinery breakdown and project delays. Our specialists serve both small operators and large contractors nationwide.
Instant Cover
Digital insurance platform enabling immediate quotation, payment, and documentation issuance for selected coverage types. Available 24/7, this service provides quick access to standardised insurance products without compromising on policy quality or support. Ideal for time-sensitive coverage requirements.
Questions
How do I get an insurance quote?
Use our Instant Cover online platform for immediate quotations or contact our brokers for tailored insurance solutions.
What industries do you specialise in?
We specialise in transport, logistics, civil contracting, marine, and workers compensation insurance for Australian businesses.
How are claims managed?
Our dedicated claims team provides proactive management and advocacy to achieve optimal outcomes for policyholders.
Do you offer online payment options?
Yes, our Instant Cover service includes online payment for selected insurance products.
What areas do you service?
We operate nationwide with offices in Sydney, Brisbane, Melbourne, and Canberra.
Reviews (4)
Ka Kit Samuel Hui
Mar 28, 2021
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AEI manages my claim against DHL (or its Australian logistic partner) who accepted liability for crashing into my car. It happened just one day before my relocation from Sydney to Melbourne. They called me and asked me to change my replacement vehicle provider, threatening me that I may need to pay out of my pocket if I don't change. I did so because did not want trouble (maybe I shouldn't change).
I asked them to let me know at least a couple of weeks before I need to return it and pick up my car (because it is in Sydney and I need to book my flight!). What they decided to do was only informing
I asked them to let me know at least a couple of weeks before I need to return it and pick up my car (because it is in Sydney and I need to book my flight!). What they decided to do was only informing
Oluwasope Tunde
Feb 17, 2021
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Critical:Professionalism
They claims manager is a very rude lady, very unprofessional and blatantly refuses to accept they're wrong when it's very obvious their client is at fault, just because they do not want to be responsible for something they clearly should be responsible for. Would not even listen but instead hung up the phone.
They claims manager is a very rude lady, very unprofessional and blatantly refuses to accept they're wrong when it's very obvious their client is at fault, just because they do not want to be responsible for something they clearly should be responsible for. Would not even listen but instead hung up the phone.
Peter Wolff
Dec 06, 2018
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I have been using AEI for my business insurance for many years and they have always been there when I need them. They cater for my specific requirements and always give me awesome advice. I can highly recommend them.
Toshihiro T.
Jun 02, 2017
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I had been communicating with the Claims Manager & Business Development Manager, Chad S, but one day he shut all the communications from me, leaving me unable to solve a problem which was caused by his client. One day, he demands something, and the other day demands different things, and at the end ignores all my massages. never dealt with such a useless and helpless person. no one should be using this company since the claims and business development manager is such a failure and cannot get things done. poor guy
