Business Details
41 Years
experience
Trusted Office Insurance Solutions in Sydney
At Office Insurance, we have dedicated over four decades to providing tailored office insurance solutions for businesses across Australia. Our team of specialists brings more than a century of combined experience in insurance broking, ensuring clients receive unbiased advice and comprehensive coverage. We act exclusively in our clients' interests, leveraging our deep understanding of policy wordings to negotiate claims and secure competitive quotes from leading insurers. Our commitment to transparency and client advocacy has earned us partnerships with Steadfast and NIBA, alongside an AFS Licence that underscores our regulatory compliance. By prioritising client needs over insurer interests, we deliver expert guidance through complex policy terms, ensuring businesses are protected against risks ranging from property damage to taxation investigations.Our track record includes successfully overturning denied claims and securing full compensation for clients, demonstrating our expertise in navigating insurance disputes. With offices in Sydney and serving clients nationwide, we combine local market knowledge with national insurer networks to deliver customised insurance strategies. Our dedication to continuous professional development ensures our team remains at the forefront of industry standards and regulatory changes. Clients benefit from our advocacy during claims processes, transparent fee structures, and annual policy reviews to adapt to evolving business needs. This combination of experience, client-centric service, and industry recognition positions us as trusted advisors in office insurance.
Services
Business Interruption
Employee Dishonesty
Machinery Breakdown
Property Insurance
Specified Property
Glass Breakage
Money Insurance
Public Liability
Taxation Investigation
Details
- Year established: 1985
Highlights and features
- We have over 40 years of experience in office insurance broking
- Our team acts exclusively as your advocate in insurer negotiations
- We offer quotes from Australia's leading insurers including Allianz and QBE
- We provide clear explanations of complex policy wordings and exclusions
- We successfully overturned 100% of denied claims in recent case studies
Associations and certifications
- Steadfast Group
- National Insurance Brokers Association (NIBA)
What people say
Quick response
Outstanding service
Expertise appreciated
Successful claims resolution
Professional assistance
Services
Business Interruption
Business Interruption insurance provides financial protection during operational shutdowns caused by insured events. This coverage helps maintain cash flow by compensating for lost income and additional expenses required to resume normal operations. Our brokers ensure appropriate valuation of business continuity needs.
Employee Dishonesty
Employee Dishonesty coverage protects against financial losses from theft of property or money by employees. Our policies cover both individual and collusive acts, providing compensation for documented losses while implementing preventive risk management strategies for businesses.
Machinery Breakdown
Machinery Breakdown insurance covers repair costs for essential business equipment like air conditioning and refrigeration systems. Our policies address sudden mechanical failures, including consequential damage and business interruption losses from equipment downtime.
Public Liability
Public Liability insurance covers legal obligations for injuries to third parties or property damage. Our comprehensive policies protect businesses from financial exposure through legal defence costs and compensation payments arising from covered incidents.
Taxation Investigation
Taxation Investigation coverage provides financial protection during tax audits or investigations. Our policies cover professional fees and associated costs when defending against tax authority examinations, ensuring businesses maintain compliance with minimal disruption.
People
Brock Halliday
Director
Brock Halliday is a qualified insurance broker with over 25 years' experience in commercial insurance. He specialises in policy interpretation and claims advocacy, having successfully represented clients in multiple Financial Ombudsman Service cases and court proceedings.
Tony Sykes
Director
Tony Sykes brings extensive insurance broking expertise to Office Insurance. With a career spanning three decades, he focuses on risk assessment and insurer negotiations, ensuring clients receive appropriate coverage and fair treatment during claims processes.
Questions
What types of businesses need office insurance?
Office insurance suits professional practices like accountants, solicitors, IT consultants and medical practitioners operating from office premises. It covers property risks, liability exposures and business continuity needs specific to office environments.
How do you help with insurance claims?
We act as your advocate during claims, interpreting policy wordings, negotiating with insurers, and challenging unjustified denials. Our brokers provide continuous support through the entire claims process to ensure fair outcomes.
What insurers do you work with?
We partner with leading Australian insurers including Allianz, QBE, CGU, Zurich and Vero. This network allows us to source competitive quotes while maintaining high standards of underwriting and claims service.
How are your fees structured?
We receive commission from insurers but can rebate this amount and charge transparent service fees if requested. Our fee structure maintains complete transparency while ensuring our advice remains independent and client-focused.
Can you help with policy reviews?
Yes, we conduct annual policy reviews to ensure coverage remains appropriate for your business needs. This includes assessing risk exposures, updating valuations, and recommending adjustments to policy terms or limits.
What additional insurance do you recommend?
While office insurance covers core risks, we also advise on complementary covers like professional indemnity, workers compensation, and directors & officers liability to create comprehensive risk management strategies for businesses.
Reviews (6)
Rocco Musumeci
Sep 27, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Silvan & Lillian are accomodating, professional and knowledgable at all things insurance. They explain the policy to you and they obtain the best price for the policy. I highly recommend them to any small business owner looking for general insurance.
Silvan & Lillian are accomodating, professional and knowledgable at all things insurance. They explain the policy to you and they obtain the best price for the policy. I highly recommend them to any small business owner looking for general insurance.
Daniel Martin
Sep 16, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Very impressed with the team at GIBA. My insurance problem required outside the box thinking. Silvan has a lot of experience and expertise, which became evident with the custom solution he delivered. Out of the three insurance companies I approached GIBA met all my needs. Now I can enjoy peace of mind and get on with business.
Very impressed with the team at GIBA. My insurance problem required outside the box thinking. Silvan has a lot of experience and expertise, which became evident with the custom solution he delivered. Out of the three insurance companies I approached GIBA met all my needs. Now I can enjoy peace of mind and get on with business.
M. S.
Sep 08, 2021
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Positive:Professionalism,Responsiveness
Silvan and Lilian are providing a piece of mind with exceptional service and great knowledge I can strongly recommend GIBA.
Silvan and Lilian are providing a piece of mind with exceptional service and great knowledge I can strongly recommend GIBA.
Luke Wallace
Aug 23, 2021
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Silvan and Lillian have been the ultimate duo of proactive knowledgeable excellence in correctly scoping, lodging and managing multiple insurance policies for me as my business has grown. Also assisted with a major fire claim pre insuring via GIB.
Eirik Haddeland
May 25, 2021
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This company is a scam. They are throwing their own costumes under the bus to save them self from giving out a claim number. I was in contact with Lilian warren , how is a thief and a liar. She makes life miserable for however she is in contact with, including here costumer. Because of here lousy attitude and cooperation, we are now left with no choice but to report here costumer to the police to get our insurance paid.
Fayed Makadsi
May 15, 2021
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Critical:Quality
Received really bad service from Lilian, she was rude and raised here voice to dominate the conversation.
Received really bad service from Lilian, she was rude and raised here voice to dominate the conversation.
