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Your Trusted Partner for International Health Insurance in Australia
Allianz Care Australia has been dedicated to providing comprehensive international health insurance solutions for students, visitors, and workers since our establishment. We specialise in Overseas Student Health Cover (OSHC) and Overseas Visitor Health Cover (OVHC), ensuring compliance with Australian visa requirements while offering tailored support through innovative digital tools. Our services include 24/7 telehealth consultations, a vast network of medical providers, and streamlined claims processes to simplify healthcare access.Partnering with registered underwriters, we prioritise transparency, reliability, and customer-centric service to support our members throughout their stay in Australia. With a focus on technology-driven solutions like the Allianz MyHealth app, we empower members to manage their coverage efficiently while delivering peace of mind in healthcare emergencies.
Services
Overseas Student Health Cover
Overseas Visitor Health Cover
Bridging Visa Cover
408 Visa Cover
482 Visa Cover
485 Visa Cover
Maternity Packages
Mental Health Network
Urgent Care Support
Telehealth Services
Highlights and features
- We offer 24/7 telehealth consultations with Australian-based doctors.
- Our digital membership card enables direct billing at 700+ network providers.
- Policies are underwritten by a registered private health insurer (Peoplecare Health Limited).
- We provide streamlined claims submission and status tracking via mobile apps.
- Our support team assists with navigating the Australian healthcare system.
Services
Overseas Student Health Cover
Overseas Student Health Cover meets Australian visa requirements for international students. It covers hospital treatment, emergency ambulance services, and selected healthcare services. This policy ensures compliance while providing access to a network of medical providers and digital tools for easy management.
Overseas Visitor Health Cover
Overseas Visitor Health Cover provides healthcare protection for temporary workers and visitors. It covers hospital stays, emergency treatments, and essential medical services. The policy includes 24/7 telehealth support and direct billing options at partnered providers for seamless healthcare access.
Telehealth Services
Telehealth Services connect members with Australian doctors via phone or video. Available 24/7, this service addresses urgent medical needs without requiring in-person visits. Its accessible through the Allianz MyHealth app, ensuring timely care for non-emergency health concerns.
Digital Claims Management
Digital Claims Management allows members to submit and track claims via mobile apps. This service eliminates paperwork by enabling electronic submissions and instant status updates. Direct billing at network providers further simplifies the reimbursement process for covered treatments.
Maternity Packages
Maternity Packages cover pregnancy-related healthcare under specific policies. Services include prenatal check-ups, delivery costs, and postnatal care within our network. Coverage details vary by policy, ensuring tailored support for expectant mothers during their stay in Australia.
Questions
What does OSHC cover for international students?
OSHC covers hospital treatment, emergency ambulance services, and selected outpatient services. It meets Australian student visa requirements but excludes dental and physiotherapy unless specified in extras policies.
How do I claim medical expenses with OVHC?
Use the Allianz MyHealth app to submit claims electronically or visit network providers who bill us directly. Claims for non-network services require completed forms and supporting documentation for processing.
Are telehealth consultations included in all policies?
24/7 telehealth access is available for OSHC members and OVHC holders excluding Budget Working and Budget Visitors covers. This service connects you with Australian doctors via phone or video.
Can I find doctors who accept direct billing?
Yes, use our 'Find a Doctor' tool to locate network providers who bill us directly. Over 700 medical professionals across Australia participate in this program, simplifying payment processes.
What waiting periods apply to pre-existing conditions?
Waiting periods vary by policy. OVHC typically requires 12 months for pre-existing conditions, while OSHC may have shorter periods. Check your policy wording for specific coverage commencement dates.
Reviews (1)
Shenalle Jian
Jul 12, 2021
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If I can give 0star I must give 0star. I just need to get my Medicare card I have to waiting for 30mins phone call.
