Business Details
31 Years
experience
Emergency
services
Award-Winning Travel Insurance Solutions in Australia
SCTI Cheap Travel Insurance has been a trusted name in global travel protection for over 40 years. Our commitment to delivering comprehensive coverage and exceptional customer service has earned us numerous accolades, both locally and internationally. We specialise in tailoring travel insurance solutions to suit diverse needs, from single-trip adventures to annual multi-trip plans. Our policies cover medical emergencies, cancellations, baggage issues, and more, with options for pre-existing conditions and family-friendly benefits. With 24/7 emergency assistance and a user-friendly claims process, we prioritise traveller peace of mind.Backed by our membership in the Australian Financial Complaints Authority, we adhere to strict standards of transparency and accountability. Our team combines decades of industry expertise with a deep understanding of the evolving needs of modern travellers. Whether you're exploring Bali, Europe, or your own backyard, our award-winning policies are designed to protect what matters most. We remain dedicated to innovation, ensuring our customers receive value-driven products that meet rigorous quality benchmarks. This enduring focus has made us a preferred choice for over 6 million satisfied travellers worldwide.
Services
International Comprehensive
Annual Multi-trip
International Medical Only
Domestic
Working Overseas
Details
- Year established: 1995
Highlights and features
- Proudly supporting travellers worldwide for over 40 years
- Award-winning travel insurance experts with global recognition
- 24/7 emergency assistance available worldwide
- Comprehensive coverage for pre-existing medical conditions
- Flexible policies tailored to diverse travel needs
Associations and certifications
- Australian Financial Services License 331058
- Australian Financial Complaints Authority (AFCA)
What people say
Award-winning
24/7 assistance
Comprehensive coverage
Customer support
Trusted by millions
Services
International Comprehensive
Our flagship policy offers extensive protection for international travel, including medical emergencies, trip cancellations, baggage delays, and pre-existing conditions. Designed for adventurous travellers seeking complete peace of mind, it covers unexpected events from departure to return. With 24/7 emergency assistance and rental vehicle excess coverage, this plan ensures comprehensive support for diverse global destinations.
Annual Multi-trip
Cost-effective solution for regular international travellers, covering unlimited trips within 12 months. Ideal for digital nomads and business professionals, this policy includes medical emergencies, flight disruptions, and baggage protection. Features flexible departure dates and automatic renewal options, with consistent coverage across multiple destinations while maintaining strict budget efficiency for frequent journeys.
International Medical Only
Essential medical coverage for budget-conscious travellers prioritising emergency healthcare protection. This streamlined policy covers hospital treatment, doctor visits, and medical transport costs overseas. Designed for those seeking affordable options without compromising core medical safeguards, it includes prescription medication coverage and emergency evacuation assistance while excluding non-essential add-ons.
Domestic
Specialised protection for Australian domestic adventures, covering flight cancellations, rental vehicle excess, and unexpected disruptions. Tailored for road trips and regional getaways, this policy includes emergency medical transfers within Australia and personal liability coverage. Perfect for families and solo travellers seeking affordable protection for local holidays without international coverage requirements.
Working Overseas
Comprehensive insurance for Australians living or working abroad, combining medical protection with extended stay benefits. Covers job-related relocations, gap years, and overseas employment contracts. Includes medical emergencies, personal liability, and emergency evacuation while providing flexibility for long-term stays and career opportunities in international markets.
Questions
What does travel insurance cover?
Our policies cover medical emergencies, trip cancellations, baggage delays, pre-existing conditions, and rental vehicle excess. Specific terms vary by policy type.
How do I compare travel insurance policies?
Compare coverage limits, included benefits, exclusions, and price across our International Comprehensive, Annual Multi-trip, and Medical Only options to match your travel needs.
Does travel insurance cover pre-existing medical conditions?
Yes, we often cover pre-existing conditions that other insurers exclude, provided they're declared during policy purchase.
What emergency assistance is available?
24/7 global emergency support for medical evacuations, urgent treatment coordination, and travel disruption assistance, accessible via phone or online portal.
How do I make a claim?
Submit claims online through our website with required documentation. Most claims are processed within 5-10 business days.
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Reviews (5)
Magdalene Farnham
Jan 10, 2021
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We always use Southern Cross Travel insurance when we travel, and this time did actually have to make a claim as our flight to New Zealand was cancelled , and we had to purchase new tickets as the airline would not refund our money. Southern Cross paid out our claim and we could not be happier with the out come and the service that they offered , would recommend them as an insurer to use for travel.
John Bergman
Dec 05, 2020
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Worst service imaginable. Rude and dismissive. They only have one agenda... to take your money. Avoid using this mod at all costs!
Ken Lee
Oct 21, 2020
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I bought my insurance online. I wanted the policy so that I would have full cover for rental car excess. I ended up getting the one year cover, as I do a lot of traveling. It's good as you can expand or reduce the policy as needed. The annual policy including GST costs $370.25 for a single person. The policy covers up to 60 days travel to Europe, UK, Japan, Malaysia and South Korea and Hong Kong.
**** Update ****
I had a Japan trip in May 2020 cancelled due to COVID-19. Although I had already used my annual policy to travel to England, Wales, Scotland, Germany and Malaysia, SCTI refunded half
**** Update ****
I had a Japan trip in May 2020 cancelled due to COVID-19. Although I had already used my annual policy to travel to England, Wales, Scotland, Germany and Malaysia, SCTI refunded half
Andrew S.
Jul 08, 2020
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Have been using SCTI for my last few holidays. Have made a claim unfortunately and has been a smooth, headache-free process. Very well recommended.
Lily Chai
Sep 20, 2019
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I was very impressed with the speed and efficiency provided by both the Team at Claims and Customer Services when I submitted my claim. The Claims Assessor have taken the right approached in only requesting the relevant documents to support my claim. Thank you very much for an awesome claims experience. Southern Cross Travel Insurance has given me Peace of Mind whenever I embarked on a journey.