Business Details
27 Years
experience
Emergency
services
Your Trusted Real Estate Partner in Manuka, ACT
Established in 1999, Luton Properties has become a trusted name in Canberra's real estate market. As a family-owned agency led by Richard and Sophie Luton Properties, we combine deep local knowledge with a boutique approach to deliver personalized service. Our 20-strong team collaborates across Canberra to provide expert sales, rental, and property management solutions. We prioritise clear communication, tailored marketing campaigns, and long-term client relationships built on trust and integrity. Our commitment extends beyond transactionswe actively support local businesses, charities, and sporting clubs.With over 25 years of experience, we focus on simplifying property journeys for Canberrans through attentive service and proven results. Our team's collective expertise ensures clients benefit from strategic advice whether buying, selling, or managing investments. Community engagement remains central to our operations, reflecting our dedication to the Canberra region's growth and prosperity. This local focus, combined with professional excellence, positions us as a reliable partner for all property needs.
Services
Property Sales
Property Rentals
Property Management
Auction Services
Investment Property Management
Details
- Year established: 1999
Highlights and features
- We have over 25 years of experience in the Canberra property market
- Family-owned agency with a boutique, quality-first approach
- Actively support local businesses, charities, and sporting clubs
- Tailored marketing campaigns for optimal property exposure
- 20-strong team providing collective expertise across Canberra
What people say
Friendly staff
Timely correspondence
Stress-free service
Dedicated team
Exceptional customer service
Services
Property Sales
Our property sales service leverages 25+ years of local market expertise to maximise returns. We create targeted marketing campaigns and provide strategic advice throughout the selling process. Clients benefit from our established network and data-driven pricing recommendations to achieve optimal outcomes.
Property Rentals
We offer comprehensive rental solutions for tenants seeking quality properties across Canberra. Our team streamlines the search process with personalised alerts and detailed property inspections. With transparent communication and efficient documentation, we ensure smooth tenancy arrangements for all parties involved.
Property Management
Our property management service provides landlords with reliable oversight of their investments. We handle maintenance coordination, tenant relations, and regular reporting to ensure consistent returns. With proactive issue resolution and compliance expertise, we protect property values and owner interests.
Auction Services
We conduct professional property auctions with transparent bidding processes and expert guidance. Our team prepares comprehensive marketing materials and manages auction-day logistics to attract qualified buyers. Clients receive post-auction support to ensure seamless transaction completion.
Investment Property Management
Specialised management for investment properties ensures optimal returns through strategic tenant placement and maintenance planning. We provide detailed financial reporting and market analysis to help owners maximise their property portfolios' performance across Canberra's diverse suburbs.
People
Richard Luton
Co-Founder
With over 25 years in Canberra real estate, Richard established Luton Properties to provide honest, community-focused property solutions. His leadership drives our commitment to exceptional client service and local market expertise.
Sophie Luton
Co-Founder
Sophie co-founded Luton Properties to combine family values with professional excellence in real estate. She oversees client relations and ensures our team maintains the highest standards of service across all property transactions.
Andriana Vidovic
Sales Agent
As a dedicated sales agent, Andriana brings local market knowledge and negotiation expertise to help clients achieve their property goals. She focuses on transparent communication and tailored marketing strategies for successful sales outcomes.
Karen Waygood
Office Manager
Karen ensures smooth agency operations with over 15 years of real estate administrative experience. She coordinates team activities and maintains client communication standards that reflect our commitment to professional service excellence.
Manpreet Kaur
Property Manager
Manpreet manages investment properties with attention to detail and tenant relations. Her proactive approach to maintenance coordination and client reporting helps landlords maximise returns while maintaining property value standards.
Questions
What areas does Luton Properties Properties service?
We service all Canberra suburbs plus surrounding regions in the Australian Capital Territory and New South Wales, with particular expertise in Manuka, Belconnen, and Wamboin markets.
How can I receive property alerts?
Sign up through our website's property alerts form to receive email notifications about new listings matching your criteria, including price updates and off-market opportunities.
What emergency services do you provide?
Tenants can access emergency tradespeople through our dedicated support system for urgent property issues outside regular business hours.
How do you market properties?
We use targeted digital campaigns, professional photography, and local market expertise to maximise property exposure across multiple listing platforms and community networks.
What sets Luton Properties apart from other agencies?
Our family-owned approach combines 25+ years of local experience with a 20-person team that prioritises honest advice, community connections, and tailored property solutions.
Do you offer property management services?
Yes, we provide comprehensive property management including tenant screening, maintenance coordination, and regular financial reporting to protect your investment's value.
Reviews (5)
Kathy Lee
Dec 04, 2021
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Interstate owner and we through 7 property managers in my time with Lutons. for the first few years it was a great company with property managers that cared and was a stress free experience. The past few years they have definitely gone down hill. I kept getting passed to new property managers, had to follow up on items and did not get any support… or advice when there was a breach in contract that was never fully resolved due to the change in property managers. I also went from having the property managers give me upfront notice if there may not be enough fund to pay rates/land tax to being
Billie-Mae Kennedy
Oct 29, 2021
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Stay right away! Unprofessional, barely answer emails or take calls. Their mismanagement of my rental led to serious safety issues for my tenants and a lot of property damage. A revolving door of property managers. They just don’t seem to care at all.
Marcus Suresh
Oct 19, 2021
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Critical:Professionalism,Quality,Responsiveness,Value
Property managemt at Luton Manuka is virtually non-existent. They are spot on when it comes to taking their fees, that's about it. Bills paid late with late fees passed on to owners and communication is very poor.
Property managemt at Luton Manuka is virtually non-existent. They are spot on when it comes to taking their fees, that's about it. Bills paid late with late fees passed on to owners and communication is very poor.
Azubuike Precious
Oct 09, 2021
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Courtney Mullen
Jul 24, 2021
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Richard and Miriana at Luton Properties we’re professional and so helpful! They kept us updated throughout the process of our purchase and were so happy with our buy!!