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11 Years
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Emergency
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Your Trusted Dentists in Newcastle, NSW
The Smile Factory has been dedicated to enhancing oral health and crafting confident smiles since 2015. Our practice combines modern comfort with a family-friendly atmosphere, offering a comprehensive range of dental services tailored to patients of all ages. With a team of experienced dentists, we prioritise personalised care, utilising the latest techniques and equipment to ensure pain-free, high-quality treatments.

Our commitment to excellence is reflected in our focus on preventative care, cosmetic enhancements, and emergency services, all delivered with a compassionate approach. We are proud to serve the Newcastle community and adjacent suburbs, fostering long-term relationships built on trust and exceptional service.
Services
General Dentistry Cosmetic Dentistry Emergency Dentistry IV Sedation Dentistry Invisalign Dental Implants All-On-4 Implants Veneers CEREC Crowns Sedation Dentistry
Details
  • Year established: 2015
Highlights and features
  • We offer over a decade of experience in general and cosmetic dentistry.
  • Our team utilises advanced technology for precise, comfortable treatments.
  • We provide family-friendly, personalised care in a welcoming environment.
  • Emergency dental services are available with same-day appointments.
  • Flexible payment plans and partnerships with major health funds.
Associations and certifications
  • Australian Dental Association
  • Australian Academy of Dento-Facial Aesthetics (AADFA)
  • HCF Preferred Provider
What people say
Professional team Friendly staff Modern equipment Pain-free treatments Confident smiles
Services
General Dentistry
Our general dentistry services focus on maintaining optimal oral health through checkups, cleanings, fillings, and preventative treatments. We address issues like gum disease, root canals, and extractions with a gentle approach, ensuring long-term dental wellness. Patients benefit from early detection of potential problems and tailored advice for at-home care.
Cosmetic Dentistry
Transform your smile with our cosmetic services, including veneers, teeth whitening, and Invisalign. We use high-quality materials and advanced techniques to correct imperfections like stains, gaps, and misalignments. Our goal is to boost confidence through natural-looking, durable results that enhance facial aesthetics.
Dental Implants
Restore missing teeth with durable dental implants that mimic natural tooth function and appearance. Our implant solutions, including All-On-4, provide secure, long-lasting results through titanium posts fused with the jawbone. We ensure comprehensive care from consultation to placement for optimal outcomes.
Emergency Dentistry
We offer prompt emergency dental services for toothaches, broken teeth, and other urgent issues. With same-day appointments and after-hours availability, our team provides swift relief and stabilisation. Treatments include pain management, repairs, and referrals for complex cases.
IV Sedation Dentistry
IV sedation ensures a relaxed experience for anxious patients undergoing procedures like extractions or implants. Administered by trained anaesthesiologists, this conscious sedation option allows for complex treatments with minimal discomfort. Patients receive individualised care to ensure safety and comfort.
People
Dr Hitesh Gupta
Principal Dentist
Dr Gupta graduated from the University of Sydney in 2004 and has extensive experience in cosmetic dentistry. He is certified by the Australian Academy of Dento-Facial Aesthetics and focuses on delivering natural-looking results with a gentle approach.
Dr Mandy Pabla
Dentist
Dr Pabla holds degrees in Human Biology and Dentistry from Sydney University. She specialises in patient-focused care, particularly for anxious patients, and creates a calming environment using modern techniques.
Dr Ben Van Veenendaal
Dentist
Dr Van Veenendaal graduated from the University of Sydney and has advanced training in cosmetic dentistry and dental sleep medicine. He provides holistic care tailored to individual patient needs.
Dr Cameron White
Implant Specialist
Dr White, a Griffith University graduate, has over a decade of experience in dental implants and full-arch procedures. He is trained by the Brener Implant Institute and focuses on long-term implant solutions.
Dr Jessica Powell
Dentist
Dr Powell specialises in general dentistry and aligner therapy, with a focus on children and patients with dental anxiety. She creates a supportive environment to ensure comfortable visits.
Questions
What services does The Smile Factory offer?
We provide general, cosmetic, and emergency dentistry, including implants, veneers, Invisalign, and sedation options.
Do you accept health fund payments?
Yes, we are HCF Preferred Providers and accept all health funds with same-day rebates via HICAPS.
Are emergency appointments available?
Yes, we offer same-day emergency appointments and after-hours care for urgent dental issues.
What payment plans are available?
We partner with DentiCare, ZipMoney, and SuperCare to offer flexible payment solutions for treatments.
How experienced is your team?
Our dentists have decades of combined experience, with advanced training in implants, cosmetic dentistry, and sedation.
Do you cater to nervous patients?
Yes, we offer IV sedation and a calming environment to support anxious patients during treatments.
Reviews (4)
Kris McCord
Dec 11, 2021 Report
Can't speak highly enough of the entire team at Smile Factory. From the front desk to the dentists chair my experience was nothing but friendly, effective and affordable. Just brilliant!
Matteus Passi
Dec 07, 2021 Report
The best dentist in the town. The staff is friendly and caring. I went to Dr.Hitesh with multiple teeth problem and he fixed it all within couple of sittings. I feel confident when everytime he looks at the tooth issue and says, "Easy Fix". Strongly recommend to visit The Smile Factory for any sort of tooth issues. Great thanks to Dr.Hitesh and team.
Sarah Murphy
Nov 21, 2021 Report
Best experience at a dentist Ive ever had! All the staff are so lovely and inviting. I always feel so comfortable going there, and my hygienist, Sarah, always does an amazing job at cleaning my teeth and does a great job of making me feel calm and comfortable throughout the cleaning!
Cant recommend The Smile Factory highly enough!
A.
Nov 20, 2021 Report
As someone with a lifelong fear of the dentist, The Smile Factory have been absolutely wonderful. The staff are friendly, welcoming and very professional while providing fantastic dental care, treatment and advice. Both my dentist and hygienist have been wonderful to work with and I cannot recommend them enough.