Business Details
18 Years
experience
Custom T-Shirt Printing & Merchandise Services in Sydney
Established in 2008, 24 Hour Merchandise is a family-owned business built on over 30 years of combined industry expertise in custom branded apparel and merchandise. Our founders, Jon Caplan and Kenneth Swan, lead a dedicated team committed to delivering high-quality screen printing, digital printing, and embroidery services. Located in Marrickville, Sydney, our state-of-the-art facility houses advanced machinery, including a 10-color screen printing press, 2 digital DTG/DTF printers, and a 20-head embroidery machine. We prioritise prompt service, maintaining rigorous quality standards, and offering 24-hour turnaround on selected products.Our capabilities span corporate, promotional, and event merchandise, ensuring tailored solutions for diverse client needs. With a focus on innovation and customer satisfaction, we combine technical precision with personalised service to meet tight deadlines without compromising quality. Our commitment to transparency, efficiency, and continuous improvement has solidified our reputation as an industry leader in Sydney's competitive custom apparel market.
Services
T-Shirt Printing
Custom Merchandise
Screen Printing
Embroidery Services
Digital Printing
Corporate Apparel
Event Merchandise
Promotional Products
Workwear Printing
Hoodie Printing
Details
- Year established: 2008
Highlights and features
- We offer over 30 years of combined experience in custom apparel and merchandise production.
- Our 24-hour turnaround service ensures rapid delivery on selected printed items.
- In-house production with advanced 10-color screen printing and 20-head embroidery machines.
- Committed to transparent pricing and no hidden fees across all services.
- Specialise in corporate, promotional, and event merchandise tailored to client needs.
What people say
Quick turnaround
Excellent service
High-quality prints
Reliable delivery
Great customer support
Services
T-Shirt Printing
Custom t-shirt printing using screen, digital DTG, and DTF methods. Available in 24-hour, 3-4 day, or 1-2 week turnaround options. Catering to small orders from 1 piece or bulk quantities with competitive pricing.
Embroidery Services
Precision embroidery for polos, shirts, jackets, caps, and bags. Utilising a 20-head machine for high-volume orders. Minimum 12 pieces required, with vibrant thread options and durable finishes for professional branding.
Corporate Merchandise
Tailored solutions for corporate gifting, promotional campaigns, and employee uniforms. Includes workwear, hospitality apparel, and promotional items with custom logos. Bulk pricing available for orders over 50 items.
Digital Printing
High-resolution digital printing for complex designs without color limitations. Ideal for small batches from 1 piece. Offers 24-hour or 3-4 day turnaround with no setup fees for cost-effective branding.
Event Merchandise
Custom merchandise for festivals, conferences, and sporting events. Includes t-shirts, hoodies, headwear, and accessories. Fast production times with bulk discounts starting at 10 items.
People
Jon Caplan
Co-Owner
With over 30 years in Sydney's custom apparel industry, Jon co-founded 24 Hour Merchandise in 2008. He oversees operations and client relations, ensuring quality standards and timely delivery for every order.
Kenneth Swan
Co-Owner
A seasoned industry professional, Kenneth brings decades of experience in branded merchandise production. He manages production workflows and technical innovation at the Marrickville factory since the company's inception.
Questions
What is the fastest turnaround time for printed t-shirts?
Selected styles offer 24-hour turnaround for screen or digital printing. Larger orders may require 3-4 days or 1-2 weeks depending on complexity.
Do you offer embroidery services?
Yes, we have a 20-head embroidery machine for polos, shirts, caps, and bags. Minimum order is 12 pieces for embroidery.
Can I supply my own garments for printing?
Yes, we accept customer-supplied garments. Please contact us to confirm compatibility with our printing processes before submitting materials.
What payment methods are accepted?
We accept major credit cards, bank transfers, and cash for local pickups. Payment terms for large orders can be arranged upon request.
Do you provide quotes for bulk orders?
Yes, orders of 50+ items receive tailored quotes. Our team will guide you to the most cost-effective solutions while maintaining quality standards.
Reviews (6)
Dirttrack Demons
Jan 10, 2022
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These guys rock. Our new band shirts look great. Good quality shirts and friendly service and advice.....we'll be back
Jeremy Kinstlinger
Nov 28, 2021
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No need to check anymore reviews.. Just do it. We got our t-shirts in a couple of days and the quality is perfect and the shirts feel and fit amazing. Thank you so much! Will definitely be back.
Ana Pedersen
Nov 09, 2021
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Amazing service from Jon! I gave him a very short window to print 70 sweatshirts and he turned it around super fast but also with great service! Quality output! I'll use Jon again.
Grace Brunton-Makeham
Oct 06, 2021
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Great service, really helpful, fast turnaround and a really professional product! Thanks so much for your help Jon.
Emma Reece
Sep 22, 2021
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5 stars is not enough for these guys! Jon was fantastic to deal with. He was quick to reply to my emails & get designs back to me for production. It was no trouble organising extra shirt styles that weren't listed on their website. Extremely satisfied with our new work shirts. HIGHLY RECOMMEND for anyone looking for stress free, great quality shirts for their business. Don't waste your time looking anywhere else.
Emma - Sapphire Trade Services
Emma - Sapphire Trade Services
Mike Davidson
Jul 20, 2021
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What can I say? These guys are more like 8 Hour T Shirts. Fantastic service and quality - thanks John! Highly recommended.
