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Your Trusted Partner for IT & Cybersecurity Solutions
At PlanetComms, we have over 30 years of experience delivering cutting-edge telecommunications, IT infrastructure, and cybersecurity solutions across Australia. As a fully Australian-owned company, we specialise in Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and advanced cybersecurity strategies tailored to businesses of all sizes. Our team of experts provides end-to-end services, from system installation and network design to 24/7 technical support and cybersecurity risk assessments.We partner with industry leaders like Avaya, NEC, and RingCentral to ensure our clients access reliable, scalable technologies. With a focus on innovation and client-centric support, we help businesses streamline operations, protect digital assets, and future-proof their communication systems. Our commitment to excellence is reflected in our project management capabilities, training programs, and tailored solutions for office relocations and new setups.
Services
Unified Communications
Cybersecurity Services
IT Infrastructure
Microsoft Teams Calling
SIP Trunking
NBN Solutions
Fibre Networking
Cloud Backup
Disaster Recovery
Network Firewalls
Highlights and features
- We offer 30+ years of experience in telecommunications and IT services.
- Our team provides customized cybersecurity risk assessments aligned with ASD Essential 8.
- We deliver 24/7 technical support for mission-critical systems.
- We partner with industry leaders like Avaya, NEC, and RingCentral.
- Our project management ensures seamless office relocations and system installations.
Services
Unified Communications
Our Unified Communications as a Service (UCaaS) solutions integrate voice, video, messaging, and collaboration tools into a single platform. Designed for businesses of all sizes, these cloud-based systems enhance productivity by enabling seamless communication across devices and locations. We implement enterprise-grade platforms from RingCentral, Avaya, and NEC to ensure scalability and reliability.
Cybersecurity Risk Assessment
This consulting-led service evaluates your cybersecurity posture using Australian Signals Directorate (ASD) Essential 8 guidelines. Our experts identify vulnerabilities, provide maturity ratings, and recommend mitigation strategies. The 3.5-day assessment includes stakeholder workshops, report compilation, and actionable recommendations to strengthen your defences against cyber threats.
IT Infrastructure
We design and deploy robust IT infrastructure including firewalls, switches, and Wi-Fi networks. Our services ensure secure, high-performance connectivity for businesses, with options for cloud-based backup and disaster recovery. We specialise in Microsoft 365 migrations and network modernisation to support long-term scalability and operational continuity.
Microsoft Teams Calling
This service integrates Microsoft Teams with advanced calling features, enabling seamless collaboration through voice, video, and messaging. We configure and support Teams Calling to replace traditional phone systems, offering flexibility for remote teams while maintaining enterprise-grade security and call quality.
SIP Trunking
Our SIP trunking solutions deliver cost-effective, scalable voice communication over the internet. Compatible with existing PBX systems, this service reduces line rental costs while maintaining high call quality. We provide enterprise-grade connectivity with 99.996% network availability and Quality of Service (QoS) guarantees for reliable performance.
Questions
What cybersecurity services do you offer?
We provide risk assessments, threat detection, and response services aligned with ASD Essential 8 standards.
Do you support Microsoft Teams integration?
Yes, we offer Microsoft Teams Calling solutions for unified communication and collaboration.
Can you help with office relocations?
We provide turnkey solutions for office moves, including communication system installations and network setup.
What telecom solutions are available?
We offer SIP trunking, NBN services, fibre networking, and enterprise-grade voice communication systems.
Are your services available nationwide?
Yes, we serve businesses across Australia with localised support and installations.
Do you offer 24/7 technical support?
Our team provides round-the-clock assistance for critical IT and communication systems.
Reviews (3)
Chanelle Lobo
Jul 26, 2020
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The team at Planet are fantastic. Personalised and quick service. The team understood our needs for an intelligent and up to date phone system, and transitioned our business from our old system to their new one without a hassle. We have a call centre this was a big job. Huge thanks to Jez and Grant who made the process seamless. Good, old-fashioned service is hard to find these days, and it doesnt go unnoticed. Thank you Planet!!
John Delaney
Dec 20, 2019
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We have been working with Geof and his team for many years to provide finance for his customers. Geof always puts the customer first and acts with a very high degree of integrity. I would recommend Planet to any business wishing to stay connected to their customers.
Chris Smith
Jun 06, 2019
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All i can say is "What a breath of fresh air" dealing with a professional telco who really knows how to make sure everything is taken care of. Outstanding service
